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Shame On You: The Apple iPod
CBS 2 New York ^ | Arnold Diaz

Posted on 02/26/2005 6:29:14 AM PST by finnman69

Shame On You: The Apple iPod
Battery Replacement Problems Are Creating Problems

Feb 25, 2005 3:00 pm US/Eastern

NEW YORK (CBS) The Apple iPod is one of the most popular consumer electronic products in history. Thus far, 10 million have been sold to music lovers.

But you may be surprised to learn what happens when the battery on the iPod dies.

Our Shame On You team reports that battery replacement problems are making some people irate over the iPod. See why Arnold Diaz puts Apple in the Hall of Shame.

Video at the link

Here: is the link to the movie referrred to at the video story:
http://www.ipodsdirtysecret.com/


TOPICS: Culture/Society; Miscellaneous
KEYWORDS: apple; cbsfraud; cbslies; cultofapple; ifanatics; ipod; ipodpeople; pieceofjunk; shameonyou; stationneedsratings; sweepsweek
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Watch the video link. IPod batteries only last 18 months.
1 posted on 02/26/2005 6:29:15 AM PST by finnman69
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To: finnman69
How about telling us what happened?

Personal rant-- if a poster posts an item, he ought to provide explanations to those who are not necessarily able to access things like online videos. A poster who posts from a subscription-source ought to write a brief summary of the article or provide a "bugmenot"--otherwise it's just a source of frustration.

If it's generally unavailable--do a little writing!

2 posted on 02/26/2005 6:34:20 AM PST by Mamzelle
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To: finnman69

Dman. I got a mini for xmas. If Apple doesn't fix the problem this will be a disaster for them. I couldn't believe they wanted 255 dollars to "refurbish" the ipod! What an incredible ripoff.


3 posted on 02/26/2005 6:35:35 AM PST by Arkie2
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To: Mamzelle

Well he said they only last 18 months. But is there any way to replace them, and at what cost? Is that 18 months with recharges? Must be.


4 posted on 02/26/2005 6:36:15 AM PST by Williams
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To: Mamzelle

Holy book reports, Batman, that bugs you too? :)


5 posted on 02/26/2005 6:37:31 AM PST by NonValueAdded ("We're going to take things away from you on behalf of the common good" HRC 6/28/2004)
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To: finnman69

Look at the Archos 200. It's like a mini hard drive. I hear you have to use special software for the iPod. With the Archos, I just plug it in to the USB port and it's another hard drive.


6 posted on 02/26/2005 6:37:40 AM PST by Snowy
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To: finnman69

And than what happens after 18 months? Are batteries not available or what?


7 posted on 02/26/2005 6:37:44 AM PST by stopem (Support the troops yellow ribbon purse-key-holders.)
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To: finnman69

The i-pod is extraordinarily propriatary. The battery can't be changed without sending it back to the factory. The firmware is designed to block music from Rhapsody, Napster, Wal-Mart, Buy.com and just about every other online music store except i-tunes. The latest scheme is to sell the ipod without accessories. You have to buy the adapter separetly etc. "Think Different" seems to signify apple thinking up new ways to screw the i-pod owner.

Creative, Rio and I-River players don't have the same conflicts of interest as Apple as they don't have their own music store. They are cheaper and more flexible.


8 posted on 02/26/2005 6:37:46 AM PST by orangelobster
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To: finnman69; Mamzelle
A different view.
9 posted on 02/26/2005 6:37:48 AM PST by martin_fierro (Impetuous! Homeric!)
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To: Williams; Swordmaker; martin_fierro; Question_Assumptions

You can replace the ipod battery.


10 posted on 02/26/2005 6:38:00 AM PST by cyborg (http://mentalmumblings.blogspot.com/)
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To: finnman69
"The Apple Executive office contacted me via telephone to explain that Apple does not repair or replace dead ipod batteries and that it was policy of the company to recommend to the customer to purchase a new ipod when the battery fails."

"The Ford Executive office contacted me via telephone to explain that Ford does not repair or replace dead Ford P/U batteries and that it was policy of the company to recommend to the customer to purchase a new Ford when the battery fails."

That kinda sums up what this guy is trying to get across.

11 posted on 02/26/2005 6:38:56 AM PST by Enterprise (President Bush thought Wead was a friend. Turns out he was just a big fat tape worm.)
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To: Mamzelle

It's a recording of a call from an IPod owner looking for info on how to replace his ipod battery which had died after 18 months. The "help" consisted of telling the owner it would cost 255 to refurbish it and suggesting he just go buy another one.

Now that I've cooled off a little bit I'm wondering how accurate this video is.


12 posted on 02/26/2005 6:39:02 AM PST by Arkie2
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To: orangelobster
The battery can't be changed without sending it back to the factory.

Not true.

13 posted on 02/26/2005 6:39:10 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: finnman69
IPod batteries only last 18 months.

Dang! I've had mine for two years now! Does that mean it hasn't really been working for the last six months?

14 posted on 02/26/2005 6:39:32 AM PST by SlowBoat407 (Give Lebanon back to the Lebanese!)
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To: Snowy
Look at the Archos 200.

But Archos is a FRENCH company!
15 posted on 02/26/2005 6:40:15 AM PST by Kozak (Anti Shahada: " There is no God named Allah, and Muhammed is his False Prophet")
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To: finnman69
It depends on usage.

iPods use the same kind of battery your cell phone does, and has the same problem. Every rechargeable battery has memory issues. Every mp3 player has a rechargeable battery that will eventually fail.

The iPod, like a cell phone, is not intended to be your unit for life, but rather for a few years.

Me, I use it while running on the treadmill. Makes that endurable.

16 posted on 02/26/2005 6:40:27 AM PST by jude24 ("To go against conscience is neither right nor safe." - Martin Luther)
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To: finnman69

Guess someone forgot to tell my wife's ipod battery and my first generation one that is only supposed to last 18 months. Hers is over two years old and mine is 3. What a crock that is, if you need to replace your ipods battery don't send it to apple just go to http://www.ipodbattery.com/ and do it yourself.



17 posted on 02/26/2005 6:40:44 AM PST by jeffsg4mac
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To: Williams

If a battery quits after 18 months, that's not exactly a shocking thing. But clearly there's more to the story, as this teaser post suggests...but doesn't deliver...


18 posted on 02/26/2005 6:40:48 AM PST by Mamzelle
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To: cyborg

Please elaborate.


19 posted on 02/26/2005 6:41:02 AM PST by Arkie2
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To: Arkie2
Shame on WCBS. Their report is incomplete. The batteries are available from third parties and are user-replaceable.
20 posted on 02/26/2005 6:41:09 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: Petronski

"Not true."

o.k. man, whatever you say. computer scientists can change the battery after doing the proper research. The Creative player has a battery that you can pop out and replace without the Apple chicanery.


21 posted on 02/26/2005 6:41:45 AM PST by orangelobster
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To: Arkie2

I pinged some people who can explain better than I :-)


22 posted on 02/26/2005 6:42:01 AM PST by cyborg (http://mentalmumblings.blogspot.com/)
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To: finnman69

This video has been circulating for quite some time. I put it in the same category with the Zip Drive "Click Death" issue. It's really hard to tell how much of this has been driven by motivated parties creating fear campaigns, and how much is really a sincere consumer issue.


23 posted on 02/26/2005 6:42:36 AM PST by SlowBoat407 (Give Lebanon back to the Lebanese!)
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To: Arkie2

I've seen it done. It is about as difficult as replacing the battery on a cordless phone.


24 posted on 02/26/2005 6:42:53 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: martin_fierro
From your link:
The movie is accurate. Apple's battery replacement was placed AFTER the movie was distributed throughout.

25 posted on 02/26/2005 6:43:27 AM PST by mollynme (cogito, ergo freepum)
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To: orangelobster
The Creative player has a battery that you can pop out and replace without the Apple chicanery.

The ipod has a battery that you can pop out and replace.

26 posted on 02/26/2005 6:43:58 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: Petronski

Thanks. I'm a lot less PO'd now and a little embarrassed that I bought right into the videos claims


27 posted on 02/26/2005 6:44:51 AM PST by Arkie2
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To: Arkie2

It's sweeps month, and it seems WCBS has timeblocks to fill. There's only so much sensationalism to go around, and this time they've really been scrounging....or so it would seem.


28 posted on 02/26/2005 6:46:08 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: orangelobster
The latest scheme is to sell the ipod without accessories. You have to buy the adapter separetly etc.

That's simply not true. Did you believe somebody who told you that, or is that lie original with you?

For anyone who might doubt what I'm saying, just go to http://www.apple.com/ipod/ and click on the button to go to the Apple Store and click through to the iPod. You'll see that the adapter and several other "accessories" are included.

29 posted on 02/26/2005 6:52:19 AM PST by savedbygrace ("No Monday morning quarterback has never led a team to victory" GW Bush)
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To: Petronski

"The ipod has a battery that you can pop out and replace."

o.k. man. I'm sure computer scientists will get a kick out of reading the 'instruction manual' and getting out the toolkick to replace a battery. This link about how to change the battery makes it clear that Apple has made it as difficult as possible to do without sending it back to the factory and doling out a hundred bucks for Apple's expert technicians to change the battery.

http://www.ipodbattery.com/ipod2k4install.htm

The fact that the i-pod firmware blocks all other major music websites other than i-tunes also indicates that they are trying to create a monopoly for online music distribution. monopoly=more cash for Apple. "think different" indeed.


30 posted on 02/26/2005 6:53:51 AM PST by orangelobster
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To: finnman69

Is 18 months insufficient? Seems like a good long time for a batter to last....


31 posted on 02/26/2005 6:54:30 AM PST by Theo
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To: savedbygrace
Did you believe somebody who told you that, or is that lie original with you?

That is an especially salient question. Provocative, even.



;O)

32 posted on 02/26/2005 6:55:08 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: orangelobster

33 posted on 02/26/2005 6:57:50 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: SlowBoat407
A couple years back I had 3 Iomega zip drives fail within 6 months. Iomega replaced 2 drives and sent me a 10-pak of disks and told me to throw out any zip disks that had ever shown the clicking symptom.
34 posted on 02/26/2005 6:58:30 AM PST by moroque11 (My SUV has not killed anyone... Today.)
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To: savedbygrace

"Did you believe somebody who told you that, or is that lie original with you? "

I love it. Now I'm being called a liar. Here's the latest news about the new "think different" scheme to not include the adapter with new i-pods.

http://www.gizmodo.com/gadgets/portable-media/ipod/2g-ipod-mini-reviewed-verdict-insanely-okay-034157.php


35 posted on 02/26/2005 7:00:00 AM PST by orangelobster
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To: finnman69

There are alternatives that may be better. You can get something like a Creative Zen Micro for about $200 that has 4 GB of storage and an easily replacable battery. Then sign up for a service like Napster which offers unlimited downloads for $15 a month. It is a cheaper solution if you want to download hundreds of songs legally, the only problem is once you subscription expires, the files no longer play.


36 posted on 02/26/2005 7:03:17 AM PST by Always Right
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To: Temple Owl

ping


37 posted on 02/26/2005 7:03:47 AM PST by Tribune7
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To: Sam Adams; martin_fierro
The fact that the i-pod firmware blocks all other major music websites other than i-tunes also indicates that they are trying to create a monopoly for online music distribution.

Have you had any difficulty loading onto your iPod mp3s that you didn't buy from the iTunes store?

38 posted on 02/26/2005 7:04:03 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: Theo
Is 18 months insufficient? Seems like a good long time for a batter to last....

18 months isn't bad, except that you can't replace it yourself. You need to send it back in and it costs almost $200. That is ridiculous for a $400 device.

39 posted on 02/26/2005 7:04:55 AM PST by Always Right
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To: jeffsg4mac

Thanks for that link. When I bought my 15G model last year at Best Buy they had a deal for $45.00 when the battery dies I take the iPod back to Best Buy with my receipt and they give me a new iPod.
It's good someone has after market batteries tho.


40 posted on 02/26/2005 7:06:18 AM PST by fuzzycat
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To: Always Right
18 months isn't bad, except that you can't replace it yourself.

NOT TRUE.



Often repeated, but still--stubbornly--not true.

41 posted on 02/26/2005 7:07:11 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: Petronski
Have you had any difficulty loading onto your iPod mp3s that you didn't buy from the iTunes store?

Nope.

Of the 4,959 songs on mine, exactly 5 were purchased from iTunes.

42 posted on 02/26/2005 7:07:35 AM PST by martin_fierro (Impetuous! Homeric!)
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To: finnman69

I'm planning to get the PC version from Dell sometime soon. Not so much to store music as talking books. I've heard good things about the Dells.

There are other makers, as well. The i-pod has an enormous advertising budget, but it's not necessarily the best choice, unless you're an Apple fanatic.


43 posted on 02/26/2005 7:07:39 AM PST by Cicero (Marcus Tullius)
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To: Always Right

Have any of you been reading these posts. Several of us have posted sites where you can order a battery and REPLACE it yourself. You people must be microshaft brainwashed to believe all these lies about the ipod. None of this junk is true. As one other person stated it is about as hard as replacing a cordless phone batter and certainly easier than replacing RAM in a PC. Can you do that?


44 posted on 02/26/2005 7:09:25 AM PST by jeffsg4mac
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To: martin_fierro
Of the 4,959 songs on mine, exactly 5 were purchased from iTunes.

Why, you must be a computer scientist! You've found a way to out-smart that nefarious iPod firmware.




</DrippingSarcasm>

45 posted on 02/26/2005 7:09:50 AM PST by Petronski (Zebras: Free Range Bar Codes of the Serengeti)
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To: finnman69

I think what we will see from Apple pretty soon is a replaceable battery like what is done on many digital still cameras. That way, instead of shelling out US$99 for a new iPod battery the end user can replace it for US$50 or less, buy batteries certified by Apple for the iPod.


46 posted on 02/26/2005 7:10:26 AM PST by RayChuang88
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To: finnman69

My daughter works customer service at Best Buy. Ipod is got to be the number one customer complaint.


47 posted on 02/26/2005 7:11:31 AM PST by Lonesome in Massachussets (Deadcheck the embeds first.)
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To: orangelobster

Has it ever occured to some of you that bash applie for making I-tunes a proprietary site has a lot to do with preventing music piracy.

I-pod provides an outlet to digitally distribute legitimate music. While nearly every other player allows pirated files to heard.

In other words... if you DON'T want your kid stealing music, buy an I-Pod.


48 posted on 02/26/2005 7:12:34 AM PST by rwilson99 (R) South Park)
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To: jeffsg4mac
Have any of you been reading these posts. Several of us have posted sites where you can order a battery and REPLACE it yourself. You people must be microshaft brainwashed to believe all these lies about the ipod. None of this junk is true.

The reason the 'lie' has been repeated so many times, it that it was true until people started to rasie crap about it. Sorry I did not read every post before replying, but these 'lies' were Apples fault in the first place.

49 posted on 02/26/2005 7:12:40 AM PST by Always Right
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To: Always Right
Then sign up for a service like Napster which offers unlimited downloads for $15 a month.

For those who want to rent, not own their music. I love it, as soon as you stop paying the monthly fee....you lose your whole collection of music. Who's that joke on?

50 posted on 02/26/2005 7:15:33 AM PST by TheOtherOne
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