Skip to comments.Shame On You: The Apple iPod
Posted on 02/26/2005 6:29:14 AM PST by finnman69
Shame On You: The Apple iPod
Battery Replacement Problems Are Creating Problems
Feb 25, 2005 3:00 pm US/Eastern
NEW YORK (CBS) The Apple iPod is one of the most popular consumer electronic products in history. Thus far, 10 million have been sold to music lovers.
But you may be surprised to learn what happens when the battery on the iPod dies.
Our Shame On You team reports that battery replacement problems are making some people irate over the iPod. See why Arnold Diaz puts Apple in the Hall of Shame.
Video at the link
Here: is the link to the movie referrred to at the video story:
Personal rant-- if a poster posts an item, he ought to provide explanations to those who are not necessarily able to access things like online videos. A poster who posts from a subscription-source ought to write a brief summary of the article or provide a "bugmenot"--otherwise it's just a source of frustration.
If it's generally unavailable--do a little writing!
Dman. I got a mini for xmas. If Apple doesn't fix the problem this will be a disaster for them. I couldn't believe they wanted 255 dollars to "refurbish" the ipod! What an incredible ripoff.
Well he said they only last 18 months. But is there any way to replace them, and at what cost? Is that 18 months with recharges? Must be.
Holy book reports, Batman, that bugs you too? :)
Look at the Archos 200. It's like a mini hard drive. I hear you have to use special software for the iPod. With the Archos, I just plug it in to the USB port and it's another hard drive.
And than what happens after 18 months? Are batteries not available or what?
The i-pod is extraordinarily propriatary. The battery can't be changed without sending it back to the factory. The firmware is designed to block music from Rhapsody, Napster, Wal-Mart, Buy.com and just about every other online music store except i-tunes. The latest scheme is to sell the ipod without accessories. You have to buy the adapter separetly etc. "Think Different" seems to signify apple thinking up new ways to screw the i-pod owner.
Creative, Rio and I-River players don't have the same conflicts of interest as Apple as they don't have their own music store. They are cheaper and more flexible.
You can replace the ipod battery.
"The Ford Executive office contacted me via telephone to explain that Ford does not repair or replace dead Ford P/U batteries and that it was policy of the company to recommend to the customer to purchase a new Ford when the battery fails."
That kinda sums up what this guy is trying to get across.
It's a recording of a call from an IPod owner looking for info on how to replace his ipod battery which had died after 18 months. The "help" consisted of telling the owner it would cost 255 to refurbish it and suggesting he just go buy another one.
Now that I've cooled off a little bit I'm wondering how accurate this video is.
Dang! I've had mine for two years now! Does that mean it hasn't really been working for the last six months?
iPods use the same kind of battery your cell phone does, and has the same problem. Every rechargeable battery has memory issues. Every mp3 player has a rechargeable battery that will eventually fail.
The iPod, like a cell phone, is not intended to be your unit for life, but rather for a few years.
Me, I use it while running on the treadmill. Makes that endurable.
Guess someone forgot to tell my wife's ipod battery and my first generation one that is only supposed to last 18 months. Hers is over two years old and mine is 3. What a crock that is, if you need to replace your ipods battery don't send it to apple just go to http://www.ipodbattery.com/ and do it yourself.
If a battery quits after 18 months, that's not exactly a shocking thing. But clearly there's more to the story, as this teaser post suggests...but doesn't deliver...
o.k. man, whatever you say. computer scientists can change the battery after doing the proper research. The Creative player has a battery that you can pop out and replace without the Apple chicanery.
I pinged some people who can explain better than I :-)
This video has been circulating for quite some time. I put it in the same category with the Zip Drive "Click Death" issue. It's really hard to tell how much of this has been driven by motivated parties creating fear campaigns, and how much is really a sincere consumer issue.
I've seen it done. It is about as difficult as replacing the battery on a cordless phone.
The movie is accurate. Apple's battery replacement was placed AFTER the movie was distributed throughout.
The ipod has a battery that you can pop out and replace.
Thanks. I'm a lot less PO'd now and a little embarrassed that I bought right into the videos claims
It's sweeps month, and it seems WCBS has timeblocks to fill. There's only so much sensationalism to go around, and this time they've really been scrounging....or so it would seem.
That's simply not true. Did you believe somebody who told you that, or is that lie original with you?
For anyone who might doubt what I'm saying, just go to http://www.apple.com/ipod/ and click on the button to go to the Apple Store and click through to the iPod. You'll see that the adapter and several other "accessories" are included.
"The ipod has a battery that you can pop out and replace."
o.k. man. I'm sure computer scientists will get a kick out of reading the 'instruction manual' and getting out the toolkick to replace a battery. This link about how to change the battery makes it clear that Apple has made it as difficult as possible to do without sending it back to the factory and doling out a hundred bucks for Apple's expert technicians to change the battery.
The fact that the i-pod firmware blocks all other major music websites other than i-tunes also indicates that they are trying to create a monopoly for online music distribution. monopoly=more cash for Apple. "think different" indeed.
Is 18 months insufficient? Seems like a good long time for a batter to last....
That is an especially salient question. Provocative, even.
"Did you believe somebody who told you that, or is that lie original with you? "
I love it. Now I'm being called a liar. Here's the latest news about the new "think different" scheme to not include the adapter with new i-pods.
There are alternatives that may be better. You can get something like a Creative Zen Micro for about $200 that has 4 GB of storage and an easily replacable battery. Then sign up for a service like Napster which offers unlimited downloads for $15 a month. It is a cheaper solution if you want to download hundreds of songs legally, the only problem is once you subscription expires, the files no longer play.
Have you had any difficulty loading onto your iPod mp3s that you didn't buy from the iTunes store?
18 months isn't bad, except that you can't replace it yourself. You need to send it back in and it costs almost $200. That is ridiculous for a $400 device.
Thanks for that link. When I bought my 15G model last year at Best Buy they had a deal for $45.00 when the battery dies I take the iPod back to Best Buy with my receipt and they give me a new iPod.
It's good someone has after market batteries tho.
Often repeated, but still--stubbornly--not true.
Of the 4,959 songs on mine, exactly 5 were purchased from iTunes.
I'm planning to get the PC version from Dell sometime soon. Not so much to store music as talking books. I've heard good things about the Dells.
There are other makers, as well. The i-pod has an enormous advertising budget, but it's not necessarily the best choice, unless you're an Apple fanatic.
Have any of you been reading these posts. Several of us have posted sites where you can order a battery and REPLACE it yourself. You people must be microshaft brainwashed to believe all these lies about the ipod. None of this junk is true. As one other person stated it is about as hard as replacing a cordless phone batter and certainly easier than replacing RAM in a PC. Can you do that?
Why, you must be a computer scientist! You've found a way to out-smart that nefarious iPod firmware.
I think what we will see from Apple pretty soon is a replaceable battery like what is done on many digital still cameras. That way, instead of shelling out US$99 for a new iPod battery the end user can replace it for US$50 or less, buy batteries certified by Apple for the iPod.
My daughter works customer service at Best Buy. Ipod is got to be the number one customer complaint.
Has it ever occured to some of you that bash applie for making I-tunes a proprietary site has a lot to do with preventing music piracy.
I-pod provides an outlet to digitally distribute legitimate music. While nearly every other player allows pirated files to heard.
In other words... if you DON'T want your kid stealing music, buy an I-Pod.
The reason the 'lie' has been repeated so many times, it that it was true until people started to rasie crap about it. Sorry I did not read every post before replying, but these 'lies' were Apples fault in the first place.
For those who want to rent, not own their music. I love it, as soon as you stop paying the monthly fee....you lose your whole collection of music. Who's that joke on?
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