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Freeper Help Needed to remove adwareware from my PC
self, vanity ^ | 3/27/05 | Passionfruit

Posted on 03/23/2005 8:42:31 PM PST by passionfruit

I have been a Mac user since the first one rolled off the assembly line. I love them, and still have one, which I am using to write this post. The problem is that I bought a notebook PC because I have some work related needs that I couldn't use my Mac for.

My teenage son asked if he could check his email on the PC, and like an idiot, I said yes. He walked off with the notebook, and went to a web site that a friend had told him was "really cool". It became infected with spyware, ad ware and goodness knows what else. We have been running Norton anti virus on it, and have deleted all of the infected files several times. Some persistant ones pop up again when the computer re-starts, and now, Norton Anti Virus won't allow us to do any repair wizard fumctions. It tells us that it has deleted fioles, but won't let us do anything manually, and of course, the files aren't really deleted.

Our version of Norton Anti Virus came with the computer, and did not come with instructions.

Any suggestions that don't include bodily injury to my son, or buying another Mac would be appreciated!


TOPICS: Computers/Internet
KEYWORDS: adware; cary; help; microsoft; nortonantivirus; pc; spyware; windows
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Help!
1 posted on 03/23/2005 8:42:34 PM PST by passionfruit
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To: passionfruit

I suggest Spybot or Spykiller.


2 posted on 03/23/2005 8:43:45 PM PST by AQGeiger (Have you hugged your soldier today?)
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To: passionfruit

Get adaware and spybot...

They usually do the trick.

Google each.


3 posted on 03/23/2005 8:43:53 PM PST by Ethrane ("semper consolar")
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To: passionfruit

Go to www.adaware.com. Download the free adaware tool. It'll clean all the gunk out of your machine.


4 posted on 03/23/2005 8:44:45 PM PST by sinkspur ("Preach the gospel. If necessary, use words.")
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To: passionfruit
Go to Microsoft.com and click on the link in the home page for the Anti-Spyware program.

It is an excellent resource.
5 posted on 03/23/2005 8:44:55 PM PST by ConservativeMind
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To: AQGeiger

Will they get rid of spyware that is already infecting the computer?


6 posted on 03/23/2005 8:45:10 PM PST by passionfruit (I don't understand what I said so here's a man eating chimp with a pancake on it's head)
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To: passionfruit

Go to wwww.majorgeeks.com and download Spybot Search and Destroy (it is free and powerful). Update it on a regular basis. Since I downloaded it, I have not had any spyware problems.


7 posted on 03/23/2005 8:45:11 PM PST by Army Air Corps (Half a league, half a league rode the MSM into the valley of obscurity)
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To: passionfruit

I have gotten rid of ALL adware using ALL-In )ne-Secretmaker that I dl at download.com.
And it is free.


8 posted on 03/23/2005 8:45:18 PM PST by joyce11111
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To: passionfruit

Yup.


9 posted on 03/23/2005 8:45:41 PM PST by AQGeiger (Have you hugged your soldier today?)
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To: sinkspur

Is that www.adware.com or www.adaware.com?


10 posted on 03/23/2005 8:46:24 PM PST by passionfruit (I don't understand what I said so here's a man eating chimp with a pancake on it's head)
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To: passionfruit

Go download Adaware or spybot (I think that's the name of the second one) it's free and it'll id and quarenteen all those malware, spyware, etc programs for you. I don't know what ports you've got open but you can use a program called bullguard, it's internet based firewall/anti-virus (both protects and disinfects) and sandbox tool. Costs $5/month and gives you a 100mg backup emergency storage off your computer. Want more, got to pay more. It updates constantly too.


11 posted on 03/23/2005 8:46:45 PM PST by jb6 (Truth == Christ)
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To: passionfruit

Go here, read the instructions, then follow them. You won't be sorry, and will learn a lot. Good Luck. :-)

http://www.dslreports.com/faq/8428


12 posted on 03/23/2005 8:47:23 PM PST by willyb_jr
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To: passionfruit

adaware. Spybot is also good.


13 posted on 03/23/2005 8:47:30 PM PST by sinkspur ("Preach the gospel. If necessary, use words.")
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To: passionfruit

I have gotten rid of ALL adware using ALL-In )ne-Secretmaker that I dl at download.com.
And it is free


ooops
all-in-one-secretmaker...I was typing too fast.
It works better that ad-aware and spybot for me.



14 posted on 03/23/2005 8:47:35 PM PST by joyce11111
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To: passionfruit

Adaware, SpySweeper (by Webroot), Spybot, are all good.
I'd also recommend "Registry Optimizer". You can get all of these at www.download.com

Good luck!!


15 posted on 03/23/2005 8:47:41 PM PST by Stellar Dendrite (Not everyone here is your FRiend, watch out for the "opinion shapers" (aka troll with an agenda))
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To: passionfruit

Spybot and Ad-Aware are both free and easy to download and use.

It doesn't matter if you have Norton or McAfee. You must still use the above daily!

Until Congress passes laws making hackers and malicious attackers punishable with severe penalties, there is not much recourse.

My recommendation is to give them (malwarers) the Teri Schiavo treatment!


16 posted on 03/23/2005 8:47:46 PM PST by Prost1 (New AG, Berger still free!)
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To: passionfruit
I use spybot and spyspotter but I have MicroSoft XP for PCs. They keep my Dell clean.

You may be able to find aps for Macs.

ol' hoghead

17 posted on 03/23/2005 8:48:17 PM PST by ol' hoghead ( amn)
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To: ol' hoghead

http://www.lavasoftusa.com/software/adaware/

Go here.


18 posted on 03/23/2005 8:49:08 PM PST by Ethrane ("semper consolar")
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To: passionfruit

bttt


19 posted on 03/23/2005 8:50:02 PM PST by Peace Is Coming
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To: passionfruit

Chack Your Free Republic E-mail


20 posted on 03/23/2005 8:50:38 PM PST by Seniram US (Quote of the Day: Smile You're An American)
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To: passionfruit

Most of the advice to get rid of spyware is OK. However, I think that you also have malicous files which Norton has isolated.

Try this:
1 In the Norton AntiVirus main window, click Reports.

2 Click View Reports next to the Quarantined items option.

3 In the left panel of the Quarantine, click Quarantined Items.

4 Select a file in the list of Quarantined items and click Delete Item.

You are prompted to confirm that you want to permanently remove the item from you computer.

5 Click Yes to delete the file.

Copyright© 2000-2002 Symantec Corporation. All rights reserved.


21 posted on 03/23/2005 8:51:22 PM PST by yeetch! (Enjoy the good times (these are the good old days)!)
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To: Prost1
Until Congress passes laws making hackers and malicious attackers punishable with severe penalties, there is not much recourse.

That would be about as effective as King Canute commanding the waves to stop crashing on shore. Hackers in Russia and India and Vietnam will take no notice whatsoever of laws passed by our Congress.

-ccm

22 posted on 03/23/2005 8:51:27 PM PST by ccmay (Question Diversity)
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To: passionfruit

I've been using Ad-Aware for about a year now. Between that and my ZoneAlarm firewall software, I've been in pretty good shape as far as pop-ups and spyware are concerned.


23 posted on 03/23/2005 8:51:38 PM PST by Alberta's Child (I ain't got a dime, but what I got is mine. I ain't rich, but lord I'm free.)
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To: Prost1

I sure appreciate all of this help guys, It's been about three weeks now and I haven't been able to use the computer for it's intended purpose for fear I would infect the companys web site.


24 posted on 03/23/2005 8:51:59 PM PST by passionfruit (I don't understand what I said so here's a man eating chimp with a pancake on it's head)
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To: passionfruit

Don't listen to the Adware or Spybot suggestions. The best product out there by far is Microsoft's Antispyware. This stuff ROCKS.

http://www.microsoft.com/athome/security/spyware/software/default.mspx


25 posted on 03/23/2005 8:52:56 PM PST by ClintonBeGone (In politics, sometimes it's OK for even a Wolverine to root for a Buckeye win.)
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To: ConservativeMind
Go to Microsoft.com and click on the link in the home page for the Anti-Spyware program.

Microsoft® Windows AntiSpyware (Beta)

26 posted on 03/23/2005 8:53:03 PM PST by Paleo Conservative (Hey! Hey! Ho! Ho! Andrew Heyward's got to go!)
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To: ol' hoghead

The PC that is infected has XP on it. My Mac's just don't get infected.


27 posted on 03/23/2005 8:53:56 PM PST by passionfruit (I don't understand what I said so here's a man eating chimp with a pancake on it's head)
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To: passionfruit
Any suggestions that don't include bodily injury to my son, or buying another Mac would be appreciated!

Quit.

There's no job so good that it would make me use Bill Gates's feeble crapware instead of my Mac.

-ccm

28 posted on 03/23/2005 8:55:14 PM PST by ccmay (Question Diversity)
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To: passionfruit

I would also suggest downloading SpywareBlaster - keeps the nasties from ever getting ON your PC.

http://www.javacoolsoftware.com/spywareblaster.html

Another thing you might DL is X-Ray PC: works like Hijack This! but automatically.

http://www.x-raypc.com/


29 posted on 03/23/2005 8:59:41 PM PST by decal ("The French should stick to kisses, toast and fries.")
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Comment #30 Removed by Moderator

The absolutely best spyware remover is Spy Sweeper from Webroot. If everything else fails use this software... you get a free 30 day trial, more than enough to get the crap out of your system.


31 posted on 03/23/2005 9:12:42 PM PST by catonsville
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To: sinkspur; Ethrane

I have both AdAware and Spybot Search and Destroy plus a registry cleaner. I got a Download Trojan last week and have been running scans over and over.

I also have Norton with Symantics update but I am getting popups like crazy in spite of MS blocker and also getting new icons on my desktop.

Nothing seems to be working!


32 posted on 03/23/2005 9:13:36 PM PST by potlatch (Does a clean house indicate that there is a broken computer in it?)
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To: passionfruit
“Any suggestions that don't include bodily injury to my son, or buying another Mac would be appreciated!”

You could always reformat your computer and start from scratch.

Go here and see if any parasites are detected: Parasite detector

33 posted on 03/23/2005 9:17:23 PM PST by joan
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To: potlatch

I have tons of spyware cookies on my computer.
Adaware will get rid of them, but the second i got a website the cookies are on my computer.


34 posted on 03/23/2005 9:18:11 PM PST by Lori675
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To: Lori675

Cookies are not always bad. Free Republic uses one.


35 posted on 03/23/2005 9:20:30 PM PST by FreedomCalls (It's the "Statue of Liberty," not the "Statue of Security.")
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To: ClintonBeGone

absolutely agree...the new anti-spyware program by Microsoft is awesome!


36 posted on 03/23/2005 9:20:43 PM PST by scoastie
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To: Lori675

Are you talking about a website of your own? I have several and of course you have to have cookies for them unless you want to relog in over and over.

I blame mine on downloading gifs from everywhere!

My computer is running slow tonight and I'm on cable.


37 posted on 03/23/2005 9:21:19 PM PST by potlatch (Does a clean house indicate that there is a broken computer in it?)
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To: passionfruit; ShadowAce
Seems to me you have a virus, and not malware. I would go ahead and run adware removal tools just in case. Are your Norton Antivirus virus Definitions up to date?

If I were you I would just back up any valuable data if possible, reformat your hard drive, and reinstall Windows. Even if you resolve this issue I would do that anyway. When things like this happen and even when you correct the main problem other issues tend to occur afterward, and just reformatting and going forward with a fresh install will take care of everything.
38 posted on 03/23/2005 9:29:39 PM PST by KoRn (~Halliburton Told Me......)
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To: scoastie
absolutely agree...the new anti-spyware program by Microsoft is awesome!

Isn't it great? I tried all that other crap - the adaware, lavasoft, spyhunter, etc. Microsoft caught all the stuff that the others left behind. I am 110% behind it. (of course there are Microsoft haters that will ever acknowledge it's a good thing)

39 posted on 03/23/2005 9:29:51 PM PST by ClintonBeGone (In politics, sometimes it's OK for even a Wolverine to root for a Buckeye win.)
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To: ClintonBeGone

It is really good, isn't it? Since you recommended it before, I haven't had one!


40 posted on 03/23/2005 9:32:55 PM PST by Howlin
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To: AQGeiger; passionfruit

Both are good... for being "free"

If you want it to NOT start randmly eating certain components of your comp (sometimes if you don't know what you're doing, you can get rid of windows applications.)

I recently went to Best Buy and purchased($30) Webroot SpySweeper.

No problems since.

It also gives you more info on what you're getting rid of before you get rid of it (so you can choose to NOT if you like)

Simple interface, and now my roomies can't even find my files using the network watchers they got. (The watcher operated off the fact that I HAD spyware on my comp.)


41 posted on 03/23/2005 9:34:16 PM PST by MacDorcha ("Do you want the e-mail copy or the fax?" "Just the fax, ma'am.")
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To: Lori675

Use either Firefox or Mozilla. You can control your cookies, accepting only the ones you want.


42 posted on 03/23/2005 9:41:00 PM PST by PAR35
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To: ClintonBeGone
Don't listen to the Adware or Spybot suggestions. The best product out there by far is Microsoft's Antispyware. This stuff ROCKS.

My recommendation is to use all three... Ad-Aware, Spybot Search and Destroy, AND Microsoft Anti-Spyware. I have cleaned PCs that required all three to get everything. AND even then, on one, infected with Cool Web Search, I had to use a fourth program... CWShredder.

After downloading Spybot AND GETTING THE LATEST UPDATES... Boot into SAFE MODE and run Spybot in Safe Mode. Then run Ad-aware. Boot back into regular Windows and runs Microsoft Anti-spyware to finish... it's surprising how many pieces are left behind by the other two. But if you do it the other way, the other two will find pieces left behind by MS Anti-Spyware. You may have to run CWShredder if "Cool Web Search" keeps popping up. That one hides re-installers everywhere.

Its a good idea to run them twice... or even three times.

43 posted on 03/23/2005 9:43:23 PM PST by Swordmaker
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To: willyb_jr; passionfruit
That's, ah, quite a page. That's bound to make a noob feel all warm and fuzzy. ;-)

Here's one by a fellow Freeper that's a little less intimidating.

Good luck passionfruit and keep after it. It never ends. And never let any kids use your machine.

44 posted on 03/23/2005 9:45:39 PM PST by Musket
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To: ClintonBeGone
Isn't it great? I tried all that other crap - the adaware, lavasoft, spyhunter, etc. Microsoft caught all the stuff that the others left behind. I am 110% behind it. (of course there are Microsoft haters that will ever acknowledge it's a good thing)

Unfortunately, it goes both ways... MS AS also leaves some things as well. If you run it the other way around on a badly infected computer.

45 posted on 03/23/2005 9:47:43 PM PST by Swordmaker
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To: ClintonBeGone

"Microsoft - Mediocre Products by Design!"


46 posted on 03/23/2005 10:06:19 PM PST by Prost1 (New AG, Berger still free!)
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To: ccmay

"That would be about as effective as King Canute commanding the waves to stop crashing on shore. Hackers in Russia and India and Vietnam will take no notice whatsoever of laws passed by our Congress."

All messages coming into or going out of the U.S. have to go through specific routers. Once the address of the the culprit is known, his messages can be blocked.

There is also the option of working with the foreign governments to get them to pass like laws.

It is not useless. It is necessary.


47 posted on 03/23/2005 10:09:08 PM PST by Prost1 (New AG, Berger still free!)
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To: Howlin
It is really good, isn't it? Since you recommended it before, I haven't had one!

What's nice is you get a fully functional product - and updates - for free. Most of that other stuff you have to pay for the full version. I really like it because it took care of my brower hijack problem. I dont know if you've ever had one of those buggers, but it's horrible. You do a google search and it redirects you to ITS list of results - all links from the hijacker's sponsors.

48 posted on 03/23/2005 10:14:05 PM PST by ClintonBeGone (In politics, sometimes it's OK for even a Wolverine to root for a Buckeye win.)
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To: passionfruit
Our version of Norton Anti Virus came with the computer, and did not come with instructions.

Likely the Norton Anti Virus subscription has lapsed and you probably have not kept up with the updates and virus definitions either. I would suggest going out and buying a current version of NAV and first running NAV from the CD to check to see if it finds any virii. After you install NAV you will need to do the live update downloads at least 3 times to make sure you have the very latest version and virus definitions.

Also download, update and run Spybot S&D, Ad-Aware and Anti-Spy (comes with Yahoo Tool Bar.)

You will also need to check your Windows Registry to see if it needs repairing. I recommend Registry Mechanic. If you get Semantec SystemWorks you get NAV along with Norton Utilities One Button Checkup, it will check and fix Registry problems also.

49 posted on 03/23/2005 10:21:30 PM PST by anymouse
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To: ClintonBeGone

I had one of those on the downstairs computer and, man, are you ever right. It was that about:blank thing, I think.

The thing I love about the MS one is that it does its job without bothering me and it isn't so invasive.

I'll be eternally grateful!


50 posted on 03/23/2005 10:29:33 PM PST by Howlin
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