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Fear of Spyware Changing Online Habits (PEW "Research" Poll)
AP on Yahoo ^ | 7/7/05 | Anick Jesdanun - AP

Posted on 07/07/2005 9:45:11 AM PDT by NormsRevenge

NEW YORK - Internet users worried about spyware and adware are shunning specific Web sites, avoiding file-sharing networks, even switching browsers.

Many have also stopped opening e-mail attachments without first making sure they are safe, the Pew Internet and American Life Project said in a study issued Wednesday.

"People are scaling back on some Internet activities," said Susannah Fox, the study's main author. "People are feeling less adventurous, less free to do whatever they want to do online."

Like no other Internet threat before it, spyware is getting people's attention, she said. "It maybe will bring more awareness of all kinds of security issues."

Linda Parra, a technology usability consultant at an insurance firm in Madison, Wis., is typical of the once-burned, now-vigilant crowd.

Hit twice by spyware, after which all her Internet searches went to a rogue search engine rather than Google, she bought the safer Mac computer, installed two layers of firewalls and began switching off her broadband-connected machine when she's out.

"I've become a lot more security conscious," she said, adding that she had to learn much more about how computers and the Internet work.

Parra also banned her daughters, ages 12 and 14, from game sites.

"All it takes is one click ... and you can end up going somewhere you don't want to go and getting a little bonus pack (spyware) with your freebie," she said. "I believe that's what happened."

Spyware generally refers to unwanted programs that often sneak onto computers without their owners' full knowledge. A subset called adware covers software designed to display targeted ads to subsidize another program's development.

While some computer users knowingly install spyware and adware, they often hitch rides with games, screensavers and other freebies, or exploit security flaws in Microsoft Corp.'s Windows operating systems and Internet Explorer browsers.

According to Pew, 48 percent of adult Internet users in the United States have stopped visiting specific Web sites that they fear might be harboring unwanted programs.

Twenty-five percent stopped using file-sharing software, which often comes bundled with adware. Rogue programs can also disguise themselves as songs or movie files awaiting download on file-sharing networks.

Eighteen percent of U.S. adult Internet users have started using Mozilla Firefox or another alternative to Internet Explorer.

In addition, 81 percent have become more cautious about e-mail attachments, a common way for spreading viruses, though rare for spyware or adware.

All told, 91 percent have made at least one behavioral change.

Users hit by spyware or adware were more likely than others to change their habits.

Avi Naider, president of adware company WhenU.com Inc., said he's not surprised.

Although in theory, adware is about exchanging value for value — free software for ads — in practice, some in the industry engage in deceptive practices and alienate consumers such that they "just stop visiting Web sites," Naider said.

Although many users have changed their online habits, they haven't necessarily fixed their machines, even as infected computers slow, often to a crawl.

Twenty percent of users who had computer problems did not attempt a fix. Among those who did, 29 percent waited a month or longer.

Two in five who tried to fix their machines did so on their own while others needed help from a friend, family member or a professional repair shop. In 20 percent of cases, the problem couldn't be fixed.

The survey also found that 43 percent of Internet users say they've been hit with spyware, adware or both. Those who report spyware were more likely to have previously engaged in "risky" behavior such as playing online games and visiting adult sites. Broadband users tend to be at greater risk.

Pew also found that three-quarters of Internet users do not always read user agreements and other disclaimers where spyware and adware are sometimes disclosed. The study was based on random telephone-based interviews with 2,001 adult Americans conducted May 4 to June 7. It has a margin of sampling error of plus or minus 2 percentage points.


TOPICS: Business/Economy; Culture/Society; News/Current Events
KEYWORDS: backdoor; changing; exploit; fear; habits; internet; lowqualitycrap; microsoft; online; pew; securityflaw; spyware; virusbait; windows

1 posted on 07/07/2005 9:45:14 AM PDT by NormsRevenge
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To: NormsRevenge
I guess I won't be going back to the XXX game shareware sharing site anymore...
2 posted on 07/07/2005 9:46:32 AM PDT by 2banana (My common ground with terrorists - They want to die for Islam, and we want to kill them.)
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To: 2banana

Brother, spyware is in no way limited to those kids of sites.


3 posted on 07/07/2005 9:50:02 AM PDT by L98Fiero
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To: L98Fiero

"kids" should be "kinds". Ooops.


4 posted on 07/07/2005 9:50:37 AM PDT by L98Fiero
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To: NormsRevenge

I stopped using IE because of spyware, and even with Mozilla I have to avoid Drudge. I'm trying to avoid ebay, but that's a bit more difficult. :(


5 posted on 07/07/2005 9:50:58 AM PDT by Graymatter
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To: Graymatter
"I stopped using IE because of spyware, and even with Mozilla I have to avoid Drudge. I'm trying to avoid ebay, but that's a bit more difficult. :("

Drudge and ebay install spyware? I've never heard of either of them being a problem.

I use Firefox (previously used Mozilla) and have never gotten spyware from a web page. I've gotten it from installed software, but I quickly caught it and got rid of it, thanks to AdAware and Microsoft's Anti Spyware software.
6 posted on 07/07/2005 9:58:26 AM PDT by Moral Hazard (I question the bargaining power of the Union of the Snake.)
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To: NormsRevenge
Hit twice by spyware, after which all her Internet searches went to a rogue search engine rather than Google, she bought the safer Mac computer, installed two layers of firewalls and began switching off her broadband-connected machine when she's out.

First, that is not "spyware", it is a redirect trojan or other malware and can be removed albeit you may have to modify the registry.

Good grief. I go to game sites ALL the time. Just use a good (free) spyware blocker and virus check your downloads. I have not had a prob in a long time. Lots of free tools out there.

Buying a MAC and and turing off the broadband is just plain silly IMHO.

In 20 percent of cases, the problem couldn't be fixed.

Huh? The prob can ALWAYS be fixed unless you were such an idiot you broke hardware. And that is very very rare.

7 posted on 07/07/2005 9:59:21 AM PDT by RadioAstronomer (Senior member of Darwin Central)
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To: NormsRevenge

WHAT spyware?


8 posted on 07/07/2005 10:00:39 AM PDT by mercy (never again a patsy for Bill Gates - spyware and viri free for over a year now)
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To: Moral Hazard
I stopped using IE because of spyware

I use IE and don't get spyware. Just need the right tools. :-)

I also monitor in realtime what programs and how many of them that are running on my machine at all times. If I see more than the normal 19 to run windows, explorer, and my malware blockers, I will see it in realtime.

9 posted on 07/07/2005 10:02:43 AM PDT by RadioAstronomer (Senior member of Darwin Central)
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To: NormsRevenge

Linda Parra, a technology usability consultant at an insurance firm in Madison, Wis., is typical of the once-burned, now-vigilant crowd.

Hit twice by spyware, after which all her Internet searches went to a rogue search engine rather than Google, she bought the safer Mac computer, installed two layers of firewalls and began switching off her broadband-connected machine when she's out.

"I've become a lot more security conscious," she said, adding that she had to learn much more about how computers and the Internet work.

Wow... what a "duhh" moment of clarity

10 posted on 07/07/2005 10:05:50 AM PDT by hatfieldmccoy (Satan has a new name and it is Islam)
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To: Moral Hazard
Every time I log onto Drudge the site loads at least 5 cookies and has loaded as many as 10 cookies in the past. My computer tells me how many cookies were detected. It keeps a running count of computer "bug," cookies and other nasty stuff. In addition, I am running three anti-spyware programs. Tracking cookies are the least intrusive type of spyware out there on the web.

As for Drudge, I hardly visit his site today. Total waste of time. Matt is making tons of money and more power to him. But, frankly, his celebrity news format just turns me off. Simply put, I do not care about what Cruise or Katie or other A list people are doing.

11 posted on 07/07/2005 10:13:36 AM PDT by ex-Texan (Mathew 7:1 through 6)
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To: NormsRevenge
... a technology usability consultant...

what the heck is that ?
12 posted on 07/07/2005 10:16:46 AM PDT by stylin19a (Suicide bomber ??? "I came to the wrong jihad")
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To: hatfieldmccoy

I should have scrolled down more.....you nailed it.


13 posted on 07/07/2005 10:18:04 AM PDT by stylin19a (Suicide bomber ??? "I came to the wrong jihad")
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To: NormsRevenge
Just a warning to freepers.

Apparently MS is buying the makers of Gator. MS anti spywhere now recomends ignoring Gator not deleting it as it did last week.

As someone said on slashdot. 'Never buy security software from the company that put the holes there in the first place!'. It's like Danes Gelt.

14 posted on 07/07/2005 10:22:29 AM PDT by Dinsdale
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To: ex-Texan

Just tell your browser to disallow any cookies, or if you have sites that you need to have cookies for (on-line shopping), then tell your browser that only those sites are allowed to set cookies.


15 posted on 07/07/2005 10:23:45 AM PDT by AFreeBird (your mileage may vary)
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To: mercy
WHAT spyware?

Oh, you use a Mac too?

16 posted on 07/07/2005 10:32:33 AM PDT by SengirV
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To: stylin19a
... a technology usability consultant...

what the heck is that?

They make products (hardware, software, web sites) easier to use via various research methods and a knowledge of human behavior. They address things like web site navigation, the "user-friendliness" of software, placement of hardware buttons, etc. Usually a degree in engineering, design, or an advanced degree in psychology/human factors is required. It's a somewhat obscure field, but interesting, really. Most large companies, even some small, have departments devoted to this. And there's a large group of consultant firms that specialize in it.

17 posted on 07/07/2005 10:33:03 AM PDT by ncdrumr
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To: 2banana

Someone sent me an email with what they thought were "harmless Smiley's"! I started getting porn to my PRIVATE email -an email address I had never given out to anyone but friends.

Needless, to say, I checked on the "user agreement" for those dang Smiley's, and sure enough, they warned of 'possible adult sites' - which I immediately sent to this jerk - the former "friend" to whom I gave that very private email address.

He didn't read what I wrote -and a week later, sent another email with the same Smileys. Needless to say, I not only wrote this guy, but called him, to tell him about the problem, and also to tell him to "forget my name, my address and anything about me because clearly you are not bright enough to be my friend."

May sound harsh, but sheesh, I can't have people in my life who give away an address that I've now had to abandon, and who don't read emails that tell them of the error of their ways.

Meanwhile, I guess he must have appreciated the porn sites because he never complained about receiving emails with totally gross pictures in them.


18 posted on 07/07/2005 10:46:00 AM PDT by TruthNtegrity (Jets overhead for the weekend- Ah, the sounds of freedom! AND the Blue Angels, too!)
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To: ncdrumr
I take it your explanation isn't tongue-in-cheek.
Man, I need to get out more.(I telecommute)...I've been in the IT business since '67 and hadn't heard of this.
19 posted on 07/07/2005 11:01:02 AM PDT by stylin19a (Suicide bomber ??? "I came to the wrong jihad")
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To: Moral Hazard

I guess I'm just not as lucky and clever, because I'm positive the spyware acts up after a visit to Drudge, and it always appears when I'm in ebay. I've tried AdAware and lots of other anti-spyware programs, but nothing keeps it out permanently. Where it came from I don't know. I don't click on ads, or on any links in email, in fact I hardly ever use email on this computer. But I've got a bad case of homepage hijacker and nothing so far has cured it completely.


20 posted on 07/07/2005 11:03:32 AM PDT by Graymatter
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To: TruthNtegrity
"who give away an address that I've now had to abandon,"

I think "moving" with no forwarding address is necessary on the Internet periodically. I don't plan to give anyone my "root" email address but instead give them duplicate email boxes and aliases. Ones that I can trash easily if need be.
I am sure the need will arise.
21 posted on 07/07/2005 11:23:26 AM PDT by oldcomputerguy
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To: Graymatter
"I'm positive the spyware acts up after a visit to Drudge"

Drudge deposits tracking cookies which I purge periodically when theys slow my system down too much but I have never had anything more serious than that from him.

It may be you have a permanent resident you need to get rid of.

I am a big fan of Spybot and when you install it, allow it to turn on the "tea timer". It is defaulted off in the initial install, simply check the 4th box "on"during the install process. It is misnamed but is a real time monitor program that intercepts other programs trying to change your registry files and asks you for permission to do so.
You can say, yes, no or click ? to see more information.
22 posted on 07/07/2005 11:33:15 AM PDT by oldcomputerguy
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To: oldcomputerguy

Thank you for your advice, I'm an idiot at computing and it's much appreciated.
I just checked, I don't have spybot. That's probably because, being an idiot, it was one of those things I could not download or operate. Back when homepage hijacker (or the about:blank plague) started troubling me, some months ago, I downloaded all kinds of anti-spyware, but some of those programs are very sophisticated. They search something called a registry (eh?) and then you're supposed to decide what to do about the things they found in there. I could accidentally remove a kidney or something and not know it until it's too late.
Nevertheless, I will look up spybot and see if I can handle it. Or if the computer can. It's an old compaq presario with Windows 98. Grand old gal (as am I) very reliable and well-behaved (ditto) but not very adept at running the sleek new programs out there (likewise). I count myself lucky that the hijacker thing has been contained and the about:blank pages aren't popping up anymore (except in IE).
So, thanks again for the tip! I will see if I can get and run spybot, whatever it may be. :)
Graymatter


23 posted on 07/07/2005 1:10:08 PM PDT by Graymatter
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To: Graymatter
Spybot can be downloaded from here:
http://www.safer-networking.org/en/spybotsd/index.html

Click on the download button in the upper right corner.
It is the first download box, Spybot 1.4
This page describes the overview. Windows 98 is supported.
The author of the program is German.
When you install it, select "tea timer" too as I suggested.
After you install it, open it and select "updates" to bring it up to date. Update it periodically. Also select the "immunize" function, this updates a list to keep your computer from going to known bad websites. Do that periodically too.


If it asks you to approve registry changes, you can always say yes and you would be no worse off than you are now. If you say no and something you want to work does not work, you can always say yes the next time it tries. As long as you do not check the "remember" selection, it will ask you each time you try to run it.

Spybot also maintains a copy of items that you delete. You can select the "recovery" function and restore them all if it causes a problem. Then you can delete them selectively to find out what is causing the issue. If your machine is in good shape, there should be nothing you can delete that Spybot flags that will cause a problem. If deleting it causes a problem, then you have a piece of spyware that is trying to save itself and it needs to be removed anyway somehow.

The registry is a master control scheme that Windows uses as a form of "one stop shopping" to determine how the operating system is supposed to function based on parameters that you or other programs set.
24 posted on 07/07/2005 2:19:37 PM PDT by oldcomputerguy
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To: NormsRevenge

And be really careful if you try to search for the lyrics to your favorite songs.


25 posted on 07/07/2005 2:23:12 PM PDT by dfwgator
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To: Graymatter

You are going to have to go into Safe Mode on your computer and delete the files. The problem is you kill one process and it starts another process right up that uses the same executable. Thus you cannot even delete the program while the process is running. You have to put the computer in Safe Mode, and delete every single instance of the program (they usually are located in multiple location, so if you don't get them all, they'll come right back). Then you have to go into the registry and delete the entries there as well. It's not for the squeamish.


26 posted on 07/07/2005 2:28:04 PM PDT by dfwgator
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To: dfwgator

Why don't I just take out my own appendix?
I once went to a site where they were discussing this business of picking nits out the registry by hand. It was like listening to surgeons talking shop. It's fine if you have been to medical school, but to anyone else it's not something you want to perform on a living subject.
And I consider my computer a close relative, at this point.


27 posted on 07/07/2005 2:40:23 PM PDT by Graymatter
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To: oldcomputerguy

Well, I will try. If I don't come back, see if you can get up a search party for me.


28 posted on 07/07/2005 2:42:04 PM PDT by Graymatter
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To: NormsRevenge

It's changed my habits,.....browsing with Linux, than you!


29 posted on 07/07/2005 2:46:15 PM PDT by Ernest_at_the_Beach (History is soon Forgotten,)
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To: Ernest_at_the_Beach
than should be thanK.
30 posted on 07/07/2005 2:48:18 PM PDT by Ernest_at_the_Beach (History is soon Forgotten,)
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To: NormsRevenge

A friend ran Ad-Aware and found over 200 spyware programs. She was stunned.


31 posted on 07/07/2005 3:01:30 PM PDT by GOPJ
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To: Graymatter
"Well, I will try. If I don't come back,"

I think you will be ok, it is a pretty intuitive interface unlike Ad-Aware which I really don't care for myself.

The download selection directs you to several mirror sites where the actual copies are kept. CNET is a good one and also a good place to get other s/w that you might want. The reviews that people write about there are very useful in deciding on the value of what they have at the CNET site. Good luck, check back if you have problems.
32 posted on 07/07/2005 7:15:07 PM PDT by oldcomputerguy
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To: Graymatter
"Why don't I just take out my own appendix?"

If you are lucky, Spybot will tell you if you have some piece of crapware and give it a name even if you cannot successfully delete it easily. With a name, you may be able to find removal instructions on the net or better yet a removal program.
33 posted on 07/07/2005 7:21:07 PM PDT by oldcomputerguy
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To: Graymatter
"If it asks you to approve registry changes, you can always say yes and you would be no worse off than you are now. If you say no and something you want to work does not work, you can always say yes the next time it tries. As long as you do not check the "remember" selection, it will ask you each time you try to run it.
"

By way of clarification, this paragraph refers to the "tea timer" function that runs silently not the normal program function of running Spybot manually. Another name for it is "resident". It will put a small icon in your tray with a lock and run in the background.

Normally you will not know it is there but lets say, for example that you want to install a different program. Doing so will require a registry change and it will pop up a box asking you if that is ok. If you know you are installing a browser or other program, say yes. If it pops up while you are NOT installing a program, then you have some crapware trying to install itself under the radar. In that case, you probably would want to say no or click the ? to find out more.

The normal functions of Spybot are Update, Search&Destroy, and Immunize. They can be done in that order. Recovery would be used only if problems are incurred after running. You can backup to what you had before, but as I said, if that is necessary, you still have a problem that needs to be addressed, this action merely buys you time until you can get rid of it later.
34 posted on 07/07/2005 7:35:39 PM PDT by oldcomputerguy
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