As for tips themselves, the good waiters prefer the current non-pooling system because they make far more than they would with a minimum wage.
But restaurants that pool tips and give a cut to the salaried manager are evil, and there needs to be a law passed prohibiting that.
Also, FYI, if you don't tip at least 12.5%, you are seriously screwing the waiter, because the IRS taxes him/her based on them receiving a 12.5% tip per meal. Therefore, if you skip out on the tip, the waiter not only loses out on needed income, but is paying tax on it.
For those who despise all tipping...go to a restaurant in Europe sometime. You'll quickly see the genius of our system.
Tip pooling is despicable
Your right, it unjustly lets employees who don't work as hard or properly do their jobs, benefit on an equal basis.
I usually tip a little less in these cases.
I'm sorry, but if I tip the waiter less than 12/5%, then he's screwed himself. I've always considered myself a generous tipper... 15-20% for adequate service, more if it was better than adequate... but service seems to decrease in quality all the time.
I don't expect anyone to bow down and KMA, but courteous and prompt service provided by a person who seems to care about the job he's doing... it's becoming more rare.
When I do get a good waiter/waitress, they can count on being rewarded. It is grossly unfair that a good waiter should have to share his tip with someone who wouldn't rate a tip at all from me.
Actually I have seen it work quite well. The hot barmaid walks around keeping everybody's spirits up and the homely barmaid is busy serving drinks and picking up empties.
The hot barmaid gets all the tips but doesn't do any work. The homely barmaid does all the work but doesn't get any tips. They need each other to perform well to maximize their tips, so they split the take at the end of the night.
How do I know this? I have developed software for restaurants.
I never worked for a restaurant that did that! However, in every one I worked, they did take a percentage of tips that we made, pooled them, and gave it to both the busboys and bar tenders.
If any of it would have gone to the managers, all hell would have broken loose.