If you pay for all your healthcare out of pocket, or receive it as a benefit from where you work, then I'd say you have a point in wanting transparent and efficient service.
If however, you're getting this service from the government, I would think the least you could do is go along with the program.
I'll try and remember that. I'm far too young for such a program. I'm betting that by time I'm there we'll have a national health-care system in place.