[GATOR NAVY]

...the family could not get 3 seats together so the mother and father sat together and put the kid in a row by herself!!!

I hadn't heard that. I now have zero sympathy for these idiot parents. They brought it on themselves.

[sarasmom]

Glad this is being brought up!!!
Who lets their three year old child sit separately the parents on an airline?
The parents were asking for trouble when they didn't make sure the seating assignments were child against the window, parent next to them!
Before anyone blames the airline in any way, everyone who flies knows you have to sit in your assigned seat,(if seats are assigned) during takeoff.
The parents should not have received an apology from the airline, they should have apologized to everyone on that flight, while hastily exiting!