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New Sony DVDs Not Working In Some Players [whyI don't buy Sony]
Slashdot ^ | 4/16/2007 | kdawson

Posted on 04/16/2007 7:11:05 AM PDT by sionnsar

An anonymous reader writes

"It seems that the most recent DVDs released by Sony — specifically Stranger Than Fiction, Casino Royale, and The Pursuit of Happyness — have some kind of 'feature' that makes them unplayable on many DVD players. This doesn't appear to be covered by the major media yet, but this link to a discussion over at Amazon gives a flavor of the problems people are experiencing. A blogger called Sony and was told the problem is with the new copy protection scheme, and they do not intend to fix it. Sony says it's up to the manufacturers to update their hardware."


TOPICS: Crime/Corruption; Japan
KEYWORDS:
Sony strikes again. From the blog (of the same name!):
Sony Pictures DVD’s have a new a copy protection that makes the movies unplayable on some Sony (& other makes) DVD players! Posted March 19th, 2007 by Mick B
Categories: Uncategorized

YES ! It appears that Sony have done it again.  In their zeal to make their DVD movies copyproof (yeah right) they have in fact made their latest releases unplayable on some DVD players, including my Sony DVP-CX995V DVD player. I recently rented “Stranger than Fiction” (2 copies) and “The Holiday” ( please no comments on my choice of movies) both by Sony Pictures.  Both load up to the splash title screen and then load no further,  then after about 60 secs the player turns itself off!  

ALL my other DVD’s and new releases from other movie companies play perfectly

I called Sony Electronics help line and they said to call Sony Pictures 1-800-860-2878 which I did.

The following is a compression of our discussion:

Sony Tech: We know about this problem.  Its our new copy protection that’s making these discs unplayable in some players including our own,  we do not intend to change the copy protection.  The only correction to this problem is a firmware update to your player.  The electronics division know about this and should have given you this information.

Me: OK send me the firmware update.

Sony Tech: We do not have one as yet.

Me: OK (a bit frustrated) when will it be available?

Sony Tech: It could be 2 weeks it could be a month, we don’t know.

He then took my phone number and  said ”they” would let me know when the firmware update is available, but declined to take my address saying that they would get that when the update was available. 

I will say that I got a live person on both support lines within 30 secs.

 Here are my questions to Sony:

After spending $350 on a Sony DVD player 3 months ago am I now supposed to avoid Sony Pictures products?

You are still advertising the Sony DVP-CX995V prominently on the Sony USA website but I notice there is no disclaimer that it may not play some new Sony Pictures DVD’s.

Would it not be a good idea to test changes you intend to make on your DVD’s at least on your own equipment so that if you find a problem you could have the firmware update available instead of not only inconveniencing, but alienating your own customers.

I believe this problem is happening on other manufacturers devices, are they working feverishly on firmware updates to accommodate you?

 Well thats my rant (yeah I feel a bit better now)


1 posted on 04/16/2007 7:11:06 AM PDT by sionnsar
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To: sionnsar
After the rootkit debacle, ALL Sony products have been declared PNG in this household.
2 posted on 04/16/2007 7:16:20 AM PDT by Covenantor
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To: Covenantor

It’s already cost them a few hundred in a camera purchase here, not that they’d notice it.


3 posted on 04/16/2007 7:17:31 AM PDT by sionnsar (trad-anglican.faithweb.com |Iran Azadi| 5yst3m 0wn3d - it's N0t Y0ur5 (SONY) | UN: Useless Nations)
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To: sionnsar

What’s the over/under on how many hours before a class action lawsuit is filed?


4 posted on 04/16/2007 7:18:55 AM PDT by ken5050
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To: sionnsar

Much I as I like the Sony DSLR specs, it’s a no go. Besides I very happy with the Olympus E-Volt 500.


5 posted on 04/16/2007 7:20:05 AM PDT by Covenantor
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To: sionnsar

My wife and I rented Casino Royale, and it played just fine on our four year old Toshiba DVD player. However, Sony’s attitude, as well as its latest DRM fiasco, is just further reason why I will never by another of that company’s products. It deserves all the angry criticism that it has been reaping lately.


6 posted on 04/16/2007 7:20:50 AM PDT by Virginia Ridgerunner ("Si vis pacem para bellum")
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To: sionnsar
On the Home Theatre Forum, this has been discussed since Casino Royale was released. However, NOBODY who reported the problem had a Sony player. The most common players that had a problem were Toshiba and JVC, though some owners of those players did not have a problem. Some Toshiba owners even got a firmware update and it still would not play.

The one player that seemed to do best was SONY. I think the article was being a bit overly glib by describing the problem with the SONY player. Sony discs are the problem, not their players. I have a Sony player that plays it fine.

7 posted on 04/16/2007 7:23:38 AM PDT by Sans-Culotte
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To: sionnsar

I’ve not had problems with Sony discs in any of my DVD players. I have, however, had fairly frequent problems with Universal discs pixilating, freezing, or, in the case of their Abbott & Costello collections, locking up when going from the menu screen to playing the movie. My original Apollo 13 disc wasn’t even recognized as a DVD by my primary player, though I haven’t had a problem with the newer edition.


8 posted on 04/16/2007 7:24:45 AM PDT by william clark (DH4WH08 - Ecclesiastes 10:2)
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To: sionnsar
You are still advertising the Sony DVP-CX995V prominently on the Sony USA website but I notice there is no disclaimer that it may not play some new Sony Pictures DVDs.

This is a clear violation of what legal eagles call the Doctrine of Implied Suitability (e.g. if product fails to perform the functions that would normally be expected from that product when used as intended, the product is considered defective).

9 posted on 04/16/2007 7:27:54 AM PDT by steve-b (It's hard to be religious when certain people don't get struck by lightning.)
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To: sionnsar
Akio Morita is spinning in his grave.

Me: OK send me the firmware update.

Sony Tech: We do not have one as yet.

10 posted on 04/16/2007 7:31:52 AM PDT by dighton
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To: Sans-Culotte
I have a Sony player that plays it fine.... I have a 3 year old Pioneer DVD player - no problems with Casino Royale.
11 posted on 04/16/2007 7:46:20 AM PDT by bobsatwork
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To: Covenantor
After the rootkit debacle, ALL Sony products have been declared PNG in this household.

"PNG"? "Product Non-Grata?" "Probably No Good"?

12 posted on 04/16/2007 7:54:19 AM PDT by jiggyboy (Ten per cent of poll respondents are either lying or insane)
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To: Covenantor
"Sony DSLR specs" ? Sony is not a real camera company, they are in the business of making electronics, not cameras. They purchased Minolta's SLR division and are now trying to pass themselves off as legitimate dlsr manufacturers, but they are not. The Alpha 1, manufactured before their purchase only looks like a camera but in reality is one of the worst designed ever, even though it takes ok pictures.

Real cameras are made by Canon and Nikon, and even Olympus.

13 posted on 04/16/2007 8:00:07 AM PDT by HarmlessLovableFuzzball
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To: william clark

Universal Discs seem to have lead the way in defects and “DVD rot”. Several of their discs have the “Wiped clean” problem (I’ve had 2). However, there does appear to be some sort of copy-protection BS going on with Sony discs.


14 posted on 04/16/2007 8:02:59 AM PDT by Sans-Culotte
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To: sionnsar

SCADs don’t work in my Sony machine that are suppose to. Also, once I bought a digital recorder for $300 to record my Celtic Circle (me & friends all public domain) and I could not digitally transfer the music to my computer and had to do in analog, in other words, second for second with a loss of quality. The box didn’t tell me this, I found out on page 38 of the owners manual as a footnote. I couldn’t take it back because stupid me, I used the quick start guide and opened too much stuff. I refuse to ever buy another Sony product again. I just upgraded my computer and TV and am looking for another TV. No Sony products. Never again. From the penthouse to the outhouse.


15 posted on 04/16/2007 8:08:04 AM PDT by jackieaxe (This one hour pre-flight security screening is brought to you by the Kingdom of Saudi Arabia)
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To: sionnsar
If you own a legitimate copy of the DVD you can always remove the encryption and make a backup copy for yourself. That's legal. DVDFab (free trial version available) will not only remove the encryption, it will also compress it so you can burn it to a regular DVD-R
16 posted on 04/16/2007 8:08:09 AM PDT by HarmlessLovableFuzzball
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To: sionnsar

Using DVD-43 and 1-Click DVD Copy, I heard from someone that it was copied with no problem...


17 posted on 04/16/2007 8:14:02 AM PDT by stuartcr (Everything happens as God wants it to.....otherwise, things would be different.)
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To: jackieaxe
Well recorded SACDs are great, but they will ONLY play in players that are capable of playing SACDs. Also most SACD players will only output 5.1 Analog because Sony is paranoid about copy protection.

My personal preference is for DVD-Audio, not because its made by manufacturers other than SONY, a company I despise, but DVD-Audio actually sounds better. Sony has been campaigning hard to push DVD-A out of the market(Sony's direct competing format headed by Matsushita) with all kinds of bogus numbers, but DVD-A has a much higher dynamic and frequency range than SACD.

18 posted on 04/16/2007 8:18:38 AM PDT by HarmlessLovableFuzzball
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To: jiggyboy

First one. ;>)


19 posted on 04/16/2007 8:20:50 AM PDT by Covenantor
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To: jackieaxe
Also, once I bought a digital recorder for $300 to record my Celtic Circle

This happened to my minister too. You might look into AnalogHole as a solution; not perfect, but it may be better than what you've been doing.

20 posted on 04/16/2007 8:25:35 AM PDT by sionnsar (trad-anglican.faithweb.com |Iran Azadi| 5yst3m 0wn3d - it's N0t Y0ur5 (SONY) | UN: Useless Nations)
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To: HarmlessLovableFuzzball

Given that electronics compose the majority functioning components for digital camers (auto-focus, sensors, etc.) being an electronics ( read commodity ) mfr. makes little difference.

And let’s not forget that both Canon and Nikon started by pirating German designs.

Unless you’re a collector, it’s about finished images not cameras, except as tools.


21 posted on 04/16/2007 8:27:50 AM PDT by Covenantor
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To: sionnsar
In my house, DVDs are too fragile so I always back up a DVD purchase to my hard drive using AnyDVD (slysoft.com) and DVDShrink.

This works on any recent Sony DVD with ARccOS protection. ARccOS is Sony's proprietary DVD protection scheme that tries to fool rippers by inserting sectors with intentional CRC errors.


BUMP

22 posted on 04/16/2007 8:32:58 AM PDT by capitalist229 (Get Democrats out of our pockets and Republicans out of our bedrooms.)
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To: HarmlessLovableFuzzball
Sony is not a real camera company, they are in the business of making electronics, not cameras.

My first digital camera (9 years ago) was a Sony Mavica. It had its deficiencies, but it had superb performance in dim light, far better than any other camera I've seen, including my DSLR.

23 posted on 04/16/2007 8:44:52 AM PDT by sionnsar (trad-anglican.faithweb.com |Iran Azadi| 5yst3m 0wn3d - it's N0t Y0ur5 (SONY) | UN: Useless Nations)
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To: HarmlessLovableFuzzball
"you can always remove the encryption and make a backup copy for yourself. That's legal. "

Can you provide a link to the "That's legal" part? I assume you are aware of some judicial or legislative action whereby the DMCA has been interpreted so as to permit breaking of encryption when it's for the purpose of backing up personally owned media.

24 posted on 04/16/2007 9:59:38 AM PDT by RexTheRunt (No way to delay that trouble comin' every day.....)
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To: RexTheRunt
Ok let me correct that. It used to be legal , or at least not proven to be illegal, prior to a 2004 ruling. However there is growing support for a DMCRA.
25 posted on 04/16/2007 10:46:30 AM PDT by HarmlessLovableFuzzball
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To: sionnsar

A friend of mine used his AnyDVD & CloneDVD2 programs to back up his owned copy of Casino Royale.
I guess the two programs stripped the problems out of his owned DVD and the copy now plays on all the players with no problem.

I think in the process of backing up the DVDs, the problems with the disk is somehow fixed.

Seems Sony is shooting itself in the foot.


26 posted on 04/16/2007 10:57:12 AM PDT by A CA Guy (God Bless America, God bless and keep safe our fighting men and women.)
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To: sionnsar
My ..[9 year old] Sony Mavica.. had its deficiencies, but it had superb performance in dim light, far better than any other camera I've seen, including my DSLR.

I beg to differ.

Nine years ago sensor technology by today's standards was not just primitive, it was prehistoric. The one area where the most advances have been made, other than resolution ,is low light noise, or high ISO noise. Today's cameras even compact ones are worlds better than those from back then.

Secondly, a modern compact digital camera in terms of image quality may be able to hold its own against a DSLR at most upto ISO 400 and at high shutter speeds. After that the fall is steep. Modern dslrs on the other hand like the Canon EOS 10d or later models look remarkably clean even at ISO 1600. The reason is DSLRs have larger pixels on their large sensors which produce cleaner images than the small sensor compacts. Olympus dslrs are a little worse than Canon's or Nikon's because their (4/3) sensors are smaller than the standard APS size.

27 posted on 04/16/2007 11:09:04 AM PDT by HarmlessLovableFuzzball
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To: bobsatwork

I have a two year old Sharp that plays Casino Royale just fine.


28 posted on 04/16/2007 11:15:33 AM PDT by 6ppc (Call Photo Reuters, that's the name, and away goes truth right down the drain. Photo Reuters!)
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To: Covenantor

We just bought a Sony LCD TV. We’ve been watching all flat screened TVs in stores and we think that none come close to the quality of Sony. We’re sold on them.


29 posted on 04/16/2007 11:24:03 AM PDT by twigs
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To: Covenantor
Given that electronics compose the majority functioning components for digital camers (auto-focus, sensors, etc.) being an electronics ( read commodity ) mfr. makes little difference.

If you are talking about raw image quality, most modern digital cameras of the same class (compacts or dslrs) produce similar images, with only slight differences in color that can be adjusted.

What makes cameras good or bad is not so much how great images they make ( they all make great images), but how usable they are. Most amateurs overlook this important characteristic. A camera should be ergonomic, highly responsive, ready when you need it ...and most importantly , easy to adjust. The most important parameters people adjust most often are white balance, image resolution and ISO speed. These should NOT be buried deep inside menus, but should be located externally on easy to reach buttons. This is why pro cameras have so many buttons on the outside. Pros do not have time to fiddle around with menus when they are on location shooting something important.

30 posted on 04/16/2007 11:25:50 AM PDT by HarmlessLovableFuzzball
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To: sionnsar

Take the disks back and demand a cash refund. If they give you a hard time, take it to small claims court.

I have some older Sony products that I like, but I’m buying nothing new with Sony on the label.


31 posted on 04/16/2007 11:32:08 AM PDT by js1138 (The absolute seriousness of someone who is terminally deluded.)
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To: twigs

You should see the JVC flatscreens. I compared JVC versus Sony 46” 1080p screens playing BluRay DVD’s and thought the JVC’s were every bit as good, if not better.


32 posted on 04/16/2007 12:35:31 PM PDT by TexasRepublic (Afghan protest - "Death to Dog Washers!")
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To: rdb3; chance33_98; Calvinist_Dark_Lord; PenguinWry; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; ..

33 posted on 04/16/2007 12:38:16 PM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: HarmlessLovableFuzzball
Secondly, a modern compact digital camera in terms of image quality may be able to hold its own against a DSLR at most upto ISO 400 and at high shutter speeds. After that the fall is steep. Modern dslrs on the other hand like the Canon EOS 10d or later models look remarkably clean even at ISO 1600.

DSLR sensors use much more power than point and shoot camera sensors. But because you focus and compose on ground glass, they are not using power except at the moment of exposure.

I agree about the Canons. Even the Rebel line has excellent quality at ISO 1600.

34 posted on 04/16/2007 12:46:45 PM PDT by js1138 (The absolute seriousness of someone who is terminally deluded.)
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To: sionnsar
It’s already cost them a few hundred in a camera purchase here, not that they’d notice it.

They would if millions of people did the same.

35 posted on 04/16/2007 12:53:32 PM PDT by antiRepublicrat
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To: jiggyboy; Covenantor
> "PNG"? "Product Non-Grata?" "Probably No Good"?

In our household, products like that are designated thusly:

NFG
If it's a product we've already bought and paid for, that is written across the face of the unit in wide-tip black Sharpie marker.

The first time my daughter saw that, she asked what "NFG" stood for. I said, "No Good." She paused for a second, then burst out laughing.

36 posted on 04/16/2007 12:54:37 PM PDT by dayglored (Listen, strange women lying in ponds distributing swords is no basis for a system of government!)
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To: sionnsar; supercat

Ping!

Anyone whose tagline is “Sony delenda est” needs to be on this thread.


37 posted on 04/16/2007 1:21:59 PM PDT by Still Thinking (Quis custodiet ipsos custodes?)
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To: Still Thinking
"Anyone whose tagline is “Sony delenda est>/i>” needs to be on this thread."

LOL!

38 posted on 04/16/2007 4:41:58 PM PDT by sionnsar (trad-anglican.faithweb.com |Iran Azadi| 5yst3m 0wn3d - it's N0t Y0ur5 (SONY) | UN: Useless Nations)
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To: Still Thinking
Anyone whose tagline is “Sony delenda est” needs to be on this thread.

It's funny--I'd been sorta thinking of changing my tagline, and then Sony had to remind me why it was still applicable.

39 posted on 04/16/2007 9:15:34 PM PDT by supercat (Sony delenda est.)
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To: supercat

I hope you don’t change it, I love it! If you changed it, what would the new subject be?


40 posted on 04/17/2007 6:40:50 AM PDT by Still Thinking (Quis custodiet ipsos custodes?)
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