Skip to comments.Menu Foods Says It's Ready to Process Claims from Pet Owners (Must Read for Pet Owners)
Posted on 05/19/2007 10:53:22 AM PDT by greyfoxx39
Menu Foods has posted claims information on its Web site for pet owners whose pets were killed or injured by contaminated feed.
The Canadian-based company in March recalled more than 60 million containers of melamine-tainted pet food -- linked to the deaths and illnesses of thousands of dogs and cats nationwide -- and now says it will address any reasonable expense incurred by pet owners that we can identify as being caused by contamination of Menu Foods products.
The company also advised pet owners of the ramifications of settling directly with Menu Foods instead of joining one of the more than 50 class-action lawsuits filed in the United States and Canada.
The company requires them to file the following documentation, which many pet owners may not have:
Receipts from the purchase of the affected products;
Copies of any labels from the products;
Copies of any records from a veterinarian, clinic or other healthcare facility;
(Excerpt) Read more at consumeraffairs.com ...
Disclaimer: It may be O.K. to post the entire article here, but I like to give the web site the hits. The whole article is worth reading.
In addition, pet owners must fill out a lengthy questionnaire that asks for such information as the UPC codes on the recalled foods, dates the products were manufactured, dates when their pets ate the food, number of cans or pouches their pets ate, and whether their pets had any pre-existing conditions.
Thanks for posting.
You’re welcome...I searched and didn’t find it had been posted earlier.
Seems a little crazy to me. If you fed your dog the “bad” food, and a week later ended up with a very sick dog, I’m sure you don’t have the labels from the affected food or a receipt for the purchased food.
They’re not doing themselves any favor by requiring this strict of documentation. The vet’s reports, i.e. treatment, cause of illness, etc, should be enough.
Very bad PR move by the company. It would be cheaper to pay vet bills plus five grand for ANY pet that showed symptoms consistent with the problem than to face the inevitable class-action suit that will stem from this approach.
IIRC, during the time that this was hitting all the news sources, they said time and again that they would "make things right" or words to that effect.
I will write both companies and demand they do not use Menu Foods after this ham-handed approach to dealing with the impact.
Sort of off topic but I happend to look at a back of Motts applejuice and it said it was made from concentrate out of the US, Argentina and China.
I think I’m going to start looking at each food item I purchase for descriptions like this. If they don’t have it, I’ll pass.
Actually, the cheapest out for them would be a class action suit. The plaintiff’s lawyer would get a few million, the lead plaintiffs would get a few thousand, and the ordinary victims would get coupons for free pet food from Menu.
Given their restrictions on the current program, it appears that they have recognized the class action would be cheaper than processing claims.
This is bullcrap! My dad had to put his 8-year-old white Persian to sleep because of kidney failure, probably after eat it some the poisoned food. Needless to say, he does not have his original receipt, or the packaging, or any pictures of the cat while it was wasting away (since neither he nor the vet knew what was happening at the time, at least until the news broke, and everything had been thrown away. Class action is the way to go on this, if for nothing else to drive Menu Foods into bankruptcy, which it and its suppliers richly deserve.
I have a feeling a class-action suit would be a lot worse than that.
I don’t know about you, but I usually pitch the cans in the garbage or recycle bin after serving the pet food. As far as I know, our cat probably only got one can of the tainted food. She ate a little, and threw up on the dining room carpet.
No, there are plaintiffs lawyers now who work with the companies. Generally, the lawyers and the lead plaintiffs are the only ones who get much out of the class action suits. The class members usually get hosed. Very few people bother to ‘opt out’.
TANKS for the ping,,,I hope everybody goes with the class action suit,,,
It's more than likely a participant in a Class Action is going to maybe need more documentation, not less...otherwise, it's a toss out of court.
(kinda like those Chicago bus accidents where there are 3 passengers, but 45 witnesses in the 'hood end up claiming bad backs)
Wonder what they will consider “reasonable” expense?
They are ANIMALS.
It is so sad their pet died — thank God they were just ANIMALS.
Money greedy people.
They should be attacking the U.S. (and Canadian) policies that allow importation of cheap dangerous goods from China, not the other victims.
I am sometimes amazed at how attached folks can to animals.
“My little baby, my sweet Barkley, died from eating that nasty food. The funeral alone cost me $5Gs and the vet bills were backbreaking.
Those nasty, nasty, evil men killed my baby and they are going pay, you can be sure of that!”
Some days I wonder where our civilization is headed.
First of all, in the initial panic the natural request from Menu was to return ALL products back to the store or throw them out. In fact, this wasn't a request, it was an order. To now expect people to have copies of the labels is ridiculous, and cannot stand as a requirement.
However, vet bills between known outbreak dates that are consistent with renal failure or other expected injuries should be sufficient documentation.
I think they’re allocating about $10.00 per pet, with $9.76 earmarked for the lawyers.
The remaining $0.24 for each pet will be paid in two coupons, when you buy two adult and two pet meals at Sizzler. Limited time only. Check your local Sizzler to verify participation. One coupon per household. Not good in Hawaii, Alaska, or any state containing the letters M or I. Please have your claim notarized and send registered certified mail, postmarked no later than tomorrow. (Certain restrictions apply.)
I think you’ve “got their number” there, Silly.
I am so sorry for your loss. I know money won’t bring Barkley back to you, but I certainly wish you success in collecting anything possible; hurting their bottom line is the only thing they understand.
So in other words, provide the impossible. Blackbird.
I don’t have pets. I have owned working animals, even ran sheep and cattle back in the day.
But no pets.
I had though my (/S) tag would show it was a statement about people who confuse animals with human beings. Pookie is my *baby* sort of thing.
I will note that I do see a lot of people, esp oldsters who have become quite attached to thier pets. The loss of a pet can be a big deal to them.
I guess I just lack that gene or whatever you need for being a pet person.
WEll, then I would be one of the people you mock... I think very highly of my three dogs and if one had died from this poison food I would be very angry. I am upset about what we are all learning from this and the fact the media is choosing to mostly ignore the fact we have tainted food coming in from China.
Do you refer to your pets as “baby”?
Do you tell others that your pets are “your children”?
Do you spend more on your pet than you do yourself....?
Do you believe that your animal is worth as much or more a human being? (test - demand a human firefighter enter a burning building to save little Pookie)
IF you answered yes to all these questions - then consider yourself mocked. Again - if people cannot discern the difference between an animal and a human being, where *is* our civilization headed?
IF not, then, by all means, be angry that the pet food mfg you buy from was negligent in not testing their imported products. And thank the Lord you do not buy any food supplements from the same folks.....
You’ll have to look very hard. My last three trips to the grocery store I could not find any apple juice boxes that did not come from China. I ended up having to buy Martinelli’s juice bottles from the local big box store at 3x the price of what I was previously buying.
Did you ever look at this as being a trial run before they hit us humans?
Have some sensitivity to us “pet” people!
My dog was an extremely healthy Australian Shepherd named Tucker. At the end of April she got extremely sick, and was diagnosed with acute renal failure. Within 3 weeks of diagnosis, including 1 week at the UGA college of Veterinary Medicine ICU, we had to put her down on May 25th.
I have another dog, that lived with her in the same environment, same treats, etc. The only difference is that we fed Tucker IAMS WEIGHT CONTROL dry food (the blue bag) vs. the mini nuggets the other one eats.
IAMS keeps insisting that there is nothing wrong with the dry food, but asked for a sample to analyze(we do not have the original bag because we put the food in containers so the ants dont invade the food). We are also having an autopsy done on her kidneys. Does anyone know of a place to find an independent lab to analyze the food?
Everything is pointing to IAMS!
Our dog gets regular Iams, not weight control.