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Sears Apologizes for Booting Officers
Associated Press ^ | May 31 | (AP) -

Posted on 05/31/2007 5:35:39 PM PDT by george76

Sears corporate officials have apologized to two police officers who were told to leave the retailer's store at a Des Moines mall because their uniforms distracted the store's security guards.

Officers Richard Glade and David Coy said they were kicked out of the Sears store in Merle Hay Mall in separate incidents this month.

"They told me that while I was in the store, I'd probably interfere with thefts they were monitoring," Coy said. "I said, 'Well, that's great.' She said, 'No, it's not,' and that they paid people to monitor that activity."

Kimberly Freely, a Sears spokeswoman at the company's headquarters in Hoffman Estates, Ill., described the episode as a case of mistaken identity.

"Our store management was attempting to address an ongoing issue of excessive socialization between mall security officers and store associates, which had been hampering associates' productivity," Freely said in a statement. "In no way was this an attempt to prevent on- or off-duty officers from shopping at our store."

Glade said he joined his wife at the store to buy a dishwasher when he was kicked out Monday. Glade said he asked for permission to take his morning break and went to Sears to help his wife shop.

"I don't think I was in the store for three minutes when I was asked to leave," he said.

"The guy was grinning the whole time he was asking me to leave. He said I was a deterrent to the store. Then he threw me out."

The Glades decided to buy the dishwasher elsewhere.


TOPICS: Business/Economy; Extended News; Government; US: Iowa
KEYWORDS: apology; corruption; desmoines; iowa; kmart; leo; police; policeofficers; sears
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1 posted on 05/31/2007 5:35:40 PM PDT by george76
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To: george76

My favorite line...

“The Glades decided to buy the dishwasher elsewhere.”


2 posted on 05/31/2007 5:37:43 PM PDT by LetGoNow
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To: george76

My favorite line...

“The Glades decided to buy the dishwasher elsewhere.”


3 posted on 05/31/2007 5:39:09 PM PDT by LetGoNow
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To: LetGoNow

Many of us have decided to buy stuff elsewhere.


4 posted on 05/31/2007 5:39:42 PM PDT by george76 (Ward Churchill : Fake Indian, Fake Scholarship, and Fake Art)
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To: george76
That's pretty damn dumb.

Most places would be happy to have some uniformed police officers shopping there.

5 posted on 05/31/2007 5:39:53 PM PDT by LibKill ("RUDY GIULIANI" is just "HILLARY CLINTON" misspelled and wearing a dress.)
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To: george76

In New Orleans, it was the “officers” ripping off the store.


6 posted on 05/31/2007 5:41:17 PM PDT by Drango (A liberal's compassion is limited only by the size of someone else's wallet.)
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To: LibKill

Very dumb.

Sears needs the sales.

and the second point too.


7 posted on 05/31/2007 5:41:36 PM PDT by george76 (Ward Churchill : Fake Indian, Fake Scholarship, and Fake Art)
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To: LetGoNow

I just threw away a Sears Kenmore dishwasher....piece of junk. I’ve had nothing but trouble with their dishwasher (broke & replaced), washing machine (broke & replaced), refrigerator (twice repaired), and dryer (broke & replaced.) The stove is holding up just fine, but we’ll probably replace it to match the new dishwasher.

Now I know why Sears hawks insurance with all their appliances. They are pieces of junk.


8 posted on 05/31/2007 5:43:09 PM PDT by xzins (Retired Army Chaplain And Proud of It! Those who support the troops will pray for them to WIN!)
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To: george76
The guy was grinning the whole time he was asking me to leave. He said I was a deterrent to the store. Then he threw me out.

Sears needs to (publicly?) reprimand this guy. Firing I leave to their option.

But hey, I hardly shop at Sears anymore and if it goes to zero, who'd notice?

9 posted on 05/31/2007 5:43:33 PM PDT by sionnsar (trad-anglican.faithweb.com |Iran Azadi| 5yst3m 0wn3d - it's N0t Y0ur5 (SONY) | UN: Useless Nations)
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To: george76
"They told me that while I was in the store, I'd probably interfere with thefts they were monitoring," Coy said. "I said, 'Well, that's great.' She said, 'No, it's not,' and that they paid people to monitor that activity."

Unbeleivalbe statement.
'Coy' she really isn't, is she?

10 posted on 05/31/2007 5:43:40 PM PDT by Inquisitive1 (I know nothing except the fact of my ignorance - Socrates)
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To: george76
Sears pays good money ($6.00 an hour) for guys to get excited and pretend to be cops.

With a REAL cop in the store, crime might be deterred, thereby not giving the wannabe the opportunity or need to flex his manliness and "authority", thereby negating the need for his job, but also negating his usefulness in life.

11 posted on 05/31/2007 5:43:48 PM PDT by mountn man (The pleasure you get from life, is equal to the attitude you put into it.)
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To: george76

That officer must have given the Sears associate a ticket in the past.


12 posted on 05/31/2007 5:44:37 PM PDT by loreldan (Without coffee I am nothing. Romney supporter for now...)
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To: george76

Sears tried to blame their weak 1Q earnings today on the price of gas.

What a joke.


13 posted on 05/31/2007 5:47:02 PM PDT by Proud_USA_Republican (We're going to take things away from you on behalf of the common good. - Hillary Clinton)
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To: george76

Last time I was in a Sears was about 2 years ago. Heard they were having a clearance on a certain widget (an appliance). I knew who made that widget for Sears and it is the best brand out there. (Same brand also makes cheapos and Sears sells the cheapos too.)

Bought $800.00 worth at around $20 a pop. Cleaned them out. Lowest I got on eBay for them was $70.00.

The last time I was in a Sears before that? Hmmm... Oh, I know. I went in about 6 years ago to buy a wrench to replace one I borrowed and lost.

I have worked with plenty of their appliances. Depends who makes them as to whether they are any good or not. But always a crap shoot unless you know who made the item.


14 posted on 05/31/2007 5:50:54 PM PDT by LetGoNow
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To: xzins

Really!

I have had Kenmores for years and so have my folks have Sears for years and years and never needed repairs except belts when they wear out!

Washers, Dryers, Stoves and Frigs


15 posted on 05/31/2007 5:51:33 PM PDT by restornu (Matt.10:16 Lord's sheep in the midst of wolves: be ye wise as serpents & harmless as doves ~ Mitt 08)
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To: xzins

How well I know. I have installed plenty Kenmore dishwashers.


16 posted on 05/31/2007 5:51:42 PM PDT by LetGoNow
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To: george76

OK, corporate apologies, but have they fired the personnel?


17 posted on 05/31/2007 5:51:54 PM PDT by Sloth (The GOP is to DemonRats in politics as Michael Jackson is to Jeffrey Dahmer in babysitting.)
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To: restornu

Read my post #14 for the answer.


18 posted on 05/31/2007 5:52:14 PM PDT by LetGoNow
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To: george76

For 15 years I regularly broke a $20 Craftsman tool at least two to three times a year in the course of my job and took them all back for the lifetime guaranteed replacement.

I figure my $20 (actually it was $60 because I lost it twice and bought new ones) purchase cost them over $600-$700.


19 posted on 05/31/2007 5:52:29 PM PDT by Rb ver. 2.0 (The Republican party of today is the Whig party of 1856.)
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To: xzins

My mom/dad’s Sears Kenmore clothes dryer worked for 26 years without a service call.


20 posted on 05/31/2007 5:54:46 PM PDT by Rb ver. 2.0 (The Republican party of today is the Whig party of 1856.)
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To: Proud_USA_Republican

Send Sears some TUMS : )


21 posted on 05/31/2007 5:56:21 PM PDT by stephenjohnbanker ( Hunter/Thompson/Thompson/Hunter in 08! "Read my lips....No new RINO's" !!)
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To: restornu
Washers, Dryers, Stoves and Frigs

Whats a Frig?

Is it anything like "whats a ute?"

22 posted on 05/31/2007 5:58:07 PM PDT by mountn man (The pleasure you get from life, is equal to the attitude you put into it.)
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To: xzins

I bought some underwear at Sears and it wore out.


23 posted on 05/31/2007 6:01:22 PM PDT by Krankor (kROGER)
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To: LetGoNow
"I have installed plenty Kenmore dishwashers."

I didn't think they still made Kenmore. I have installed a lot of Whirlpool and a few GE dishwashers. I might talk to the Sears guy and get on his list.

24 posted on 05/31/2007 6:01:23 PM PDT by OldEagle
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To: mountn man

masturbation, frig is a slang term derived from the Middle English meaning, to quiver. Generally used in reference to female masturbation.


25 posted on 05/31/2007 6:03:22 PM PDT by LetGoNow
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To: OldEagle

Now that you mention it, it has been awhile since I saw one. Of course, health issues took me out of the biz 4 years ago.


26 posted on 05/31/2007 6:05:24 PM PDT by LetGoNow
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To: george76

buffoonery!


27 posted on 05/31/2007 6:15:24 PM PDT by RDTF (R.I.P. Blue Angel LCDR Kevin Davis)
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To: george76
A long time ago I was sent to be the Army veterinarian on an Air Force base, and my wife and I went to the local Sears in Grand Forks to get a washer and dryer. I filled out all the paperwork to get a Sears card and a credit application for the machines, but the next day the manager of Sear's credit department called me up and accused me of trying to commit fraud, i.e.: there are no veterinarians in the military, no Army personnel on Air Force bases, etc.

They eventually straightened it out, but we ended up getting a used set at a yard sale instead. To this day, even if my life depends on it, I don't do Sears.
28 posted on 05/31/2007 6:22:38 PM PDT by struwwelpeter
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To: george76
"They told me that while I was in the store, I'd probably interfere with thefts they were monitoring," Coy said. "I said, 'Well, that's great.' She said, 'No, it's not,' and that they paid people to monitor that activity."

I feel like I'm taking crazy pills. I would think that a store would want thefts deterred. Period.
29 posted on 05/31/2007 6:23:07 PM PDT by Army Air Corps (Four fried chickens and a coke)
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To: LetGoNow

I was for a while too but am getting back. OldEagle is getting old.


30 posted on 05/31/2007 6:30:10 PM PDT by OldEagle
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To: mountn man
Whats a Frig?

Refrigerator

31 posted on 05/31/2007 6:30:32 PM PDT by restornu (Matt.10:16 Lord's sheep in the midst of wolves: be ye wise as serpents & harmless as doves ~ Mitt 08)
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To: LetGoNow

Just HAD to go there, didn’t ya?


32 posted on 05/31/2007 6:31:07 PM PDT by RandallFlagg (Satisfaction was my sin)
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To: george76
The Glades decided to buy the dishwasher elsewhere.

Well, Duh!
ROTFLOL

33 posted on 05/31/2007 6:35:38 PM PDT by Fiddlstix (Warning! This Is A Subliminal Tagline! Read it at your own risk!(Presented by TagLines R US))
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To: LetGoNow
masturbation, frig is a slang term derived from the Middle English meaning, to quiver. Generally used in reference to female masturbation.

Is this by any chance related to your screen name?

BTW, Welcome to Free Republic.

Cheers!

34 posted on 05/31/2007 6:37:49 PM PDT by grey_whiskers (The opinions are solely those of the author and are subject to change without notice.)
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To: RandallFlagg

I tried to resist... LOL


35 posted on 05/31/2007 6:39:37 PM PDT by LetGoNow
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To: grey_whiskers

Nope. It was a reaction to a post about someone hanging on to the edge of the cliff with their fingers. I signed up moments later and it just made sense. Weird but true.


36 posted on 05/31/2007 6:45:26 PM PDT by LetGoNow
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To: george76

Sears should be ashamed. Besides many security people are backed up, yes, real police.


37 posted on 05/31/2007 6:47:53 PM PDT by freekitty
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To: george76

K-Mart is a chain I’ve hated for years. I do very little shopping at Sears since K-Mart bought them.

Any time they get bad press, it’s probably deserved.


38 posted on 05/31/2007 6:51:01 PM PDT by PAR35
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To: struwwelpeter

Pretty funny. The veterinarians on Marine Corps Bases are also Army soldiers.


39 posted on 05/31/2007 7:07:07 PM PDT by fini
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To: LetGoNow

The trouble with today is those great names in the pass have been taken over by the X generations and most of those barracudas have no knowledge or the honor and integrity of those men from the silent generation and how they did business!

Those great companies are nothing but an empty shells of what they use to be!


40 posted on 05/31/2007 7:09:39 PM PDT by restornu (Matt.10:16 Lord's sheep in the midst of wolves: be ye wise as serpents & harmless as doves ~ Mitt 08)
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To: LetGoNow

Thanks a lot for me it was short for refrigerator...

I never heard of that potty dictionary!


41 posted on 05/31/2007 7:12:14 PM PDT by restornu (Matt.10:16 Lord's sheep in the midst of wolves: be ye wise as serpents & harmless as doves ~ Mitt 08)
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To: restornu

Yeah, I wish I hadn’t heard of a few things I have heard of too...


42 posted on 05/31/2007 7:20:53 PM PDT by LetGoNow
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To: xzins

Everything we have bought from Sears has been a disappointment. The last thing was a lawn tractor. Never again! I told my spouse that if ever I buy anything from Sears again to just go ahead and knock me in the head for being so stupid.


43 posted on 05/31/2007 7:31:23 PM PDT by SootyFoot2
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To: PAR35
K-Mart is a chain I’ve hated for years. I do very little shopping at Sears since K-Mart bought them. Any time they get bad press, it’s probably deserved.

Same here. K-Mart really screwed them. I used to have a Sears hardware store about 2 minutes from my house. Used to go there all the time. Then K-Mart bought Sears and the hardware store took out half their hardware so they could sell - appliances. Yea like people pop into hardware stores to buy dishwashers every weekend. About a year or so later, the place went out of business.

Haven't been to Sears since.

44 posted on 05/31/2007 7:37:45 PM PDT by AFreeBird (Will NOT vote for Rudy. <--- notice the period)
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To: SootyFoot2
My Sears sack of misery was cookware.

The high dollar half life handles flaked Faberware cheap paint and inhibited heat distribution.

Once proud, but now hiding my Sear's cookware at fish camp.

Now it's time to get the real stuff.

45 posted on 06/01/2007 7:55:05 AM PDT by battlegearboat (Carbon Credit Report Cards are due out this week...I hope everybody passed!)
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To: xzins
washing machine (broke & replaced),

I bought a sears washing machine in Jan. 01. Before it was a year old it had broken down 3 times and they would come out to repair it. I tried to file a lemon law claim for a new machine but they told me that it has to break down 4 times in 12 consecutive months before that LL could be activated.

I got mad. Well, I bought a masters protection plan (insurance) from them and pay $110.42 for 2 years coverage. Since I bought the machine I've spent $333.26 on insurance. They have repaired it about 12 times. Each time they come out to fix it it cost them $145.00+ part. That's conservatively about $200.00 in total to fix my machine.

Now, when you multiple that $200.00 times 12, repairing my machine has cost them about $2,400.00.

Every time it breaks down hubby says, 'let's just go get you a new machine'. I tell him no, it's the principle of it, they should have replaced my lemon years ago but they wouldn't.

I just looked at my protection plan and it expires in Nov. of this year. Almost time to renew it again.

46 posted on 06/01/2007 9:26:04 AM PDT by processing please hold (Duncan Hunter '08) (ROP and Open Borders-a terrorist marriage and hell's coming with them)
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To: mountn man

With a REAL cop in the store, crime might be deterred, thereby not giving the wannabe the opportunity or need to flex his manliness and “authority”, thereby negating the need for his job, but also negating his usefulness in life.”

As a bookkeeper who hates crome of any kind, I have always advocated this:

If you or your group are owners of a shopping mall or a larger size strip mall, make plans in your building for a FREE space for a “sub-station” for the local police or sheriff. It will make their presence a benefit for your customers, and you will be a community hero for making things easier for the cops. A total no-brainer to me.


47 posted on 06/01/2007 9:42:46 AM PDT by ridesthemiles
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To: restornu

“Washers, Dryers, Stoves and Frigs”

My wife hasn’t complained so I’ve kept my frig for a long time too. Now my mojo, that’s something else.


48 posted on 06/01/2007 9:46:26 AM PDT by toddlintown (Six bullets and Lennon goes down. Yet not one hit Yoko. Discuss.)
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To: restornu

That would be a fridge.


49 posted on 06/01/2007 9:47:42 AM PDT by toddlintown (Six bullets and Lennon goes down. Yet not one hit Yoko. Discuss.)
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To: george76
"They told me that while I was in the store, I'd probably interfere with thefts they were monitoring," Coy said. "I said, 'Well, that's great.' She said, 'No, it's not,' and that they paid people to monitor that activity."

Heh. Here's a great example of a manager getting so lost in the details that she's totally lost the big picture.

"What forest? All these trees are in the way!"

50 posted on 06/01/2007 9:58:07 AM PDT by Ramius (Personally, I give us... one chance in three. More tea?)
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