Free Republic
Browse · Search
News/Activism
Topics · Post Article

Skip to comments.

Wis. cable customer whose home was destroyed by tornado billed for damages
The Associated Press ^ | Feb 1, 2008

Posted on 02/01/2008 8:54:28 PM PST by george76

Having a tornado demolish her home was bad enough.

But weeks later when Ann Beam received a $2,000 cable bill for destroyed equipment, she was floored.

"I just couldn't believe it," Beam said. "I was like: 'What are they thinking?"' Time Warner Cable billed a number of Wheatland residents for equipment damaged in the Jan. 7 twister...

She immediately called the cable company but a man who identified himself as a manager said there was nothing the company could do.

"They said I would have to take the bill and turn it in to my insurance company," ...

But her cable equipment was nine years old and the insurance company would pay only a depreciated value...

(Excerpt) Read more at ca.news.yahoo.com ...


TOPICS: Crime/Corruption; Extended News; News/Current Events; US: Wisconsin
KEYWORDS: time; timewarner; warner; wheatland

1 posted on 02/01/2008 8:54:32 PM PST by george76
[ Post Reply | Private Reply | View Replies]

To: george76

I guess any publicity is good publicity??????


2 posted on 02/01/2008 8:57:46 PM PST by technomage (Radical Islam gives me the urge to go to the bathroom and drop a big stinking mohammed!)
[ Post Reply | Private Reply | To 1 | View Replies]

To: george76

Wow. Just wow!


3 posted on 02/01/2008 8:59:50 PM PST by Inyo-Mono (If you don't want people to get your goat, don't tell them where it's tied.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: george76

Reason #872 why I hate cable companies.


4 posted on 02/01/2008 9:00:58 PM PST by Hoodat (The whole point of the Conservative Movement is to gain converts, not demonize them.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: george76

There’s your cable asterisk.


5 posted on 02/01/2008 9:01:07 PM PST by NonValueAdded (What Would Hobson Choose?)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Inyo-Mono
Wow. Just wow!

No it wasn't WOW or Comcast. I believe they said it was Time Warner.

6 posted on 02/01/2008 9:01:20 PM PST by uptoolate (I don't fear the election - my God is there already - and bigger than them all.)
[ Post Reply | Private Reply | To 3 | View Replies]

To: Las Vegas Dave; SunkenCiv; Diana in Wisconsin; ShadowAce

Time Warner Cable


7 posted on 02/01/2008 9:03:55 PM PST by george76 (Ward Churchill : Fake Indian, Fake Scholarship, and Fake Art)
[ Post Reply | Private Reply | To 1 | View Replies]

To: george76

This is old news. Time Warner has already taken the charge off her bill.


8 posted on 02/01/2008 9:05:14 PM PST by MediaMole
[ Post Reply | Private Reply | To 1 | View Replies]

To: MediaMole
This is old news.

How old? The story is datelined Feb 1, and the storm happened just over 3 weeks ago. So how long did it take TWC to get the bill to her after the storm? Given that they take the best part of a week to restore a local outage, I'd be shocked if they got the bill to her before the 21st. (Verify lost equipment, generate a bill, have bill mailed, have bill delivered, reject phone request for adjustment.)

Since you seem to have facts not in the story, do you perhaps work for TWC?

9 posted on 02/01/2008 9:17:14 PM PST by PAR35
[ Post Reply | Private Reply | To 8 | View Replies]

To: technomage
I guess any publicity is good publicity??????

Um, no.

Time to change cable provider, I guess.

I wouldn't pay; I'd tell them to bill God.

10 posted on 02/01/2008 9:21:18 PM PST by metmom (Welfare was never meant to be a career choice.)
[ Post Reply | Private Reply | To 2 | View Replies]

To: metmom
Time to change cable provider, I guess.

As of now in WI, I believe we have no choice of cable providers. It's coming though.

But who am I to know? We're the only family on the PLANET without cable. At least that's what my kids tell me...

11 posted on 02/01/2008 9:24:51 PM PST by Mygirlsmom (One of my fears is McCain will lose in Nov. The other is that he will WIN)
[ Post Reply | Private Reply | To 10 | View Replies]

To: george76

It’s time for Ann to get a dish...


12 posted on 02/01/2008 9:33:00 PM PST by Ol' Sparky (Liberal Republicans are the greater of two evils)
[ Post Reply | Private Reply | To 1 | View Replies]

To: george76
time-warner communications has a very seedy history, actually. no staid-hahvahd-alumni type organization, this.

began with parking garages in nyc paying protection money to the mob, or some such.

no, really.

the customer's lucky that vinny didn't come out and break their freakin' arms.

13 posted on 02/01/2008 9:40:53 PM PST by the invisib1e hand (what would the founders do?)
[ Post Reply | Private Reply | To 1 | View Replies]

To: george76
They said I would have to take the bill and turn it in to my insurance company,"

Of course that's all they really wanted - to jump on the insurance claim bandwagon

What cost $2k in cable equipment? That's what I'd like to know.

14 posted on 02/01/2008 9:48:32 PM PST by VeniVidiVici (Benedict Arnold was against the Terrorist Surveillance Program)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Mygirlsmom

My choice is no cable.


15 posted on 02/01/2008 9:56:11 PM PST by Sertorius (A hayseed with no Greek and dam^ proud of it)
[ Post Reply | Private Reply | To 11 | View Replies]

To: VeniVidiVici

They might get better pricing on ebay :

What cost $2k in cable equipment?


16 posted on 02/01/2008 10:02:36 PM PST by george76 (Ward Churchill : Fake Indian, Fake Scholarship, and Fake Art)
[ Post Reply | Private Reply | To 14 | View Replies]

To: the invisib1e hand

Time Warner would have been busy.

How many homes hit by the tornado ?

Plus all the po’ed neighbors.


17 posted on 02/01/2008 10:05:29 PM PST by george76 (Ward Churchill : Fake Indian, Fake Scholarship, and Fake Art)
[ Post Reply | Private Reply | To 13 | View Replies]

To: VeniVidiVici
I was at the car stealership for some warranty work. I left the car with them and a service rep called to say I didn’t have insurance. I did. When I verified that, the rep said he’s get the work done that we’d discussed earlier. When he called to update, miraculously some other work that was covered was done without my knowledge or consent. Funny that when I couldn’t pay there’s was no work, but when a third party could pay...

Common? You betcha! And we get squeezed in ins premiums. I know cuz I investigated worker’s comp fraud.

18 posted on 02/01/2008 10:06:05 PM PST by endthematrix (He was shouting 'Allah!' but I didn't hear that. It just sounded like a lot of crap to me.)
[ Post Reply | Private Reply | To 14 | View Replies]

To: george76

She needs to switch to DIRECTV.


19 posted on 02/01/2008 10:16:07 PM PST by TaMoDee
[ Post Reply | Private Reply | To 1 | View Replies]

To: george76
What cost $2k in cable equipment?

I know I'm only responsible for the cable where it enters my house and the cable box. I KNOW both don't come to $2K.

20 posted on 02/01/2008 10:16:28 PM PST by VeniVidiVici (Benedict Arnold was against the Terrorist Surveillance Program)
[ Post Reply | Private Reply | To 16 | View Replies]

To: endthematrix

The transmission in my Trailblazer SS blew-up at 13K miles (great truck, lousy tranny). When rebuilding the transmission they broke an O2 sensor. I know this because it delayed my car being done by yet one more day till one could be obtained (they called to tell me).

When I picked the car up the tranny rebuild was listed on the invoice and then a customer complaint for a “Check Engine” light, which I never complained of having. The fix for the bogus “Check Engine” light? Why a defective O2 sensor! Cheerfully covered by General Motors warranty.


21 posted on 02/01/2008 10:20:59 PM PST by VeniVidiVici (Benedict Arnold was against the Terrorist Surveillance Program)
[ Post Reply | Private Reply | To 18 | View Replies]

To: VeniVidiVici
Re: “Customer complaint”
Yep. Same w/ me. Funny because when the rep called he said that we’ll replace the tie rods -

“TIE RODS?! You never mentioned that!”

The rep replied that I never let him finish. Then he goes on to say that the fuel pressure regulator is replaced as well -

“FUEL REGULATOR?! You never mentioned that, either!”

(shaking head over phone) But cheerfully covered under warranty.

22 posted on 02/01/2008 10:34:48 PM PST by endthematrix (He was shouting 'Allah!' but I didn't hear that. It just sounded like a lot of crap to me.)
[ Post Reply | Private Reply | To 21 | View Replies]

To: george76

Got to look at the contact, not covered by the Sassafras Tree damage. Sarcasm


23 posted on 02/01/2008 10:45:06 PM PST by Prophet in the wilderness (PSALM .53 : 1 The FOOL hath said in his heart, there is no GOD.)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Prophet in the wilderness
Opps, typo.. I meant, ( Got to look at the contract, not covered by the Sassafras Tree damage. Sarcasm )
24 posted on 02/01/2008 10:47:54 PM PST by Prophet in the wilderness (PSALM .53 : 1 The FOOL hath said in his heart, there is no GOD.)
[ Post Reply | Private Reply | To 23 | View Replies]

To: george76
I left cable television about 12 years ago, and I have never regretted it.

Dish Network is mostly awesome.

25 posted on 02/01/2008 10:51:49 PM PST by TChris ("if somebody agrees with me 70% of the time, rather than 100%, that doesn’t make him my enemy." -RR)
[ Post Reply | Private Reply | To 1 | View Replies]

To: george76
"Zoinks! The cable guy!"
26 posted on 02/02/2008 3:05:57 AM PST by LRS (It's time to put Hillary on the 3:10 to Yuma...)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Mygirlsmom

Tell your girls you’re not. My kids say the same thing. :)


27 posted on 02/02/2008 2:25:37 PM PST by metmom (Welfare was never meant to be a career choice.)
[ Post Reply | Private Reply | To 11 | View Replies]

To: george76

Sounds like something Comcast would do.


28 posted on 02/02/2008 9:21:49 PM PST by SunkenCiv (https://secure.freerepublic.com/donate/__________________Profile updated Wednesday, January 16, 2008)
[ Post Reply | Private Reply | To 7 | View Replies]

To: george76

Pretty sad that they even attempted this. Glad it got resolved because that’s just ridiculous. You can’t tell me that those cable boxes aren’t already insured in the first place for theft or damage or tampering. Yeesh!

We can’t get cable; we’re out in the boonies. Of course, the medium-security prison on the other side of the hill has high-speed everything. It belongs to the State, meaning we taxpayers are footing the bill. :(


29 posted on 02/03/2008 6:00:55 AM PST by Diana in Wisconsin (Save The Earth. It's The Only Planet With Chocolate.)
[ Post Reply | Private Reply | To 7 | View Replies]

To: george76
People rent the equipment from their cable company. You are expected to pay for any damaged equipment, regardless of whether or not its your fault. If you owned it, you wouldn't get billed for the replacement costs.

"Show me just what Mohammed brought that was new, and there you will find things only evil and inhuman, such as his command to spread by the sword the faith he preached." - Manuel II Palelologus

30 posted on 02/03/2008 10:27:25 AM PST by goldstategop (In Memory Of A Dearly Beloved Friend Who Lives In My Heart Forever)
[ Post Reply | Private Reply | To 1 | View Replies]

To: MediaMole

I believe you are thinking of a similar story that came out of the California wildfires.


31 posted on 02/03/2008 12:08:19 PM PST by Politicalmom (Don't blame me. I'm writing FRed in.)
[ Post Reply | Private Reply | To 8 | View Replies]

To: MediaMole
This is old news. Time Warner has already taken the charge off her bill.

But only after they first tried to soak her for it.

Why is it that these consumer "misunderstandings" are always so easily recognized and swiftly resolved only after media inquiries?

32 posted on 02/03/2008 1:27:51 PM PST by Eroteme
[ Post Reply | Private Reply | To 8 | View Replies]

To: Diana in Wisconsin
We can’t get cable; we’re out in the boonies. Of course, the medium-security prison on the other side of the hill has high-speed everything. It belongs to the State, meaning we taxpayers are footing the bill. :(

The Government has decided that to do less would be cruel and unusual punishment for the poor wayward souls under the care of the State.

How dare you deny those incarcerated any trappings of civilization.

You must be a cruel and un-compassionate, evil Conservative!

/ sarc

33 posted on 02/03/2008 8:00:29 PM PST by Thumper1960 (Unleash the Dogs of War as a Minority, or perish as a party.)
[ Post Reply | Private Reply | To 29 | View Replies]

To: metmom
Time to change cable provider, I guess.

Thanks to the government, you can't do that.

34 posted on 02/04/2008 5:13:29 AM PST by mvpel (Michael Pelletier)
[ Post Reply | Private Reply | To 10 | View Replies]

To: VeniVidiVici
What cost $2k in cable equipment? That's what I'd like to know.

Maybe she had a couple of those high-end Hi-Def On-Demand DVR systems.

35 posted on 02/04/2008 5:16:49 AM PST by mvpel (Michael Pelletier)
[ Post Reply | Private Reply | To 14 | View Replies]

To: Thumper1960

“You must be a cruel and un-compassionate, evil Conservative!”

And proud of it! :)


36 posted on 02/04/2008 6:19:44 AM PST by Diana in Wisconsin (Save The Earth. It's The Only Planet With Chocolate.)
[ Post Reply | Private Reply | To 33 | View Replies]

To: PAR35

I don’t work for Time Warner. The story hit locally earlier in the week. This version of the story was bylined on Feb 1 because it was picked up by AP and republished later.

Even in the story that was posted, Time Warner has reversed itself and will take the equipment off the bill. They set up a special number for tornado victims to call if they were billed for equipment.


37 posted on 02/04/2008 6:52:44 AM PST by MediaMole
[ Post Reply | Private Reply | To 9 | View Replies]

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
News/Activism
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson