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BlackBerry Service Out in N. America
AP ^ | Monday February 11, 5:23 pm ET

Posted on 02/11/2008 2:26:05 PM PST by BenLurkin

NEW YORK (AP) -- An outage has disconnected BlackBerry smart phones across North America. AT&T Inc. says the disruption Monday is affecting all wireless carriers. AT&T first learned about the problem at about 3:30 p.m. EST.

There's no word on the cause or when the problem might be fixed.

BlackBerry maker Research in Motion did not immediately return a phone call.


TOPICS: Business/Economy; News/Current Events
KEYWORDS: blackberry; outage; telecom
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1 posted on 02/11/2008 2:26:07 PM PST by BenLurkin
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To: BenLurkin

can you hear me now? : )


2 posted on 02/11/2008 2:26:48 PM PST by xsmommy
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To: BenLurkin

Tuesday February 12, 10:58 AM

RIM notifies of “critical” BlackBerry outage

TORONTO (Reuters) - E-mail service of Research In Motion’s BlackBerry smartphones experienced a “critical severity outage” on Monday, the company told clients in an e-mail.

“This is an emergency notification regarding the current BlackBerry Infrastructure outage,” RIM support account manager Bryan Simpson said in an e-mail. The message said the outage affected enterprise clients and “users of the Americas network.”

RIM was not immediately available for comment and its e-mail gave no estimate on when service may be restored or how many individuals could be affected. ADVERTISEMENT

Last April, a massive outage crashed BlackBerry service across North America, leaving thousands of users without access to wireless e-mail.

Co-CEO Jim Balsillie said at the time that such incidents were “very rare” and the Waterloo, Ontario-based company was taking steps to prevent such an outage from happening again.

Executives, politicians, lawyers and other professionals rely on the BlackBerry for its ability to send secure e-mails.

RIM is also adding more retail customers to its subscriber base, which late last year reached about 12 million people worldwide.

RIM shares fell to $93.14 in after-hours electronic trade, from their regular-session close of $94.47 on the Nasdaq market.

On the Toronto Stock Exchange, the shares finished the day C$4.73 higher at at C$94.62.


3 posted on 02/11/2008 2:27:41 PM PST by BenLurkin
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To: BenLurkin

“BlackBerry maker Research in Motion did not immediately return a phone call.”

Waaaa, Haaaa, Haaa, Haaa!!!!

Maybe because their PHONES WERE OUT?????


4 posted on 02/11/2008 2:28:05 PM PST by PetroniusMaximus
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To: BenLurkin

BlackBerry maker Research in Motion did not immediately return a phone call.

Duh There phones don’t work.


5 posted on 02/11/2008 2:28:20 PM PST by ThomasThomas (Pro football is just a nanny state version of rugby!)
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To: BenLurkin

I had issues with the last half hour, but all looks well now.


6 posted on 02/11/2008 2:28:21 PM PST by w1andsodidwe (Jimmy Carter allowed radical Islam to get a foothold in Iran.)
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To: BenLurkin
BlackBerry maker Research in Motion did not immediately return a phone call.

Oh sure, rub it in...

7 posted on 02/11/2008 2:28:25 PM PST by jiggyboy (Ten per cent of poll respondents are either lying or insane)
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To: BenLurkin

I had issues within the last half hour, but all looks well now.


8 posted on 02/11/2008 2:28:40 PM PST by w1andsodidwe (Jimmy Carter allowed radical Islam to get a foothold in Iran.)
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To: BenLurkin

I guess that explains why my husband hasn’t called me lately.


9 posted on 02/11/2008 2:28:57 PM PST by SandyInSeattle (Some people are like slinkys, the idea of them tumbling down a flight of stairs makes you smile.)
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To: BenLurkin

Related to the Mediterranean cable outages? Paranoia strikes deep.


10 posted on 02/11/2008 2:29:49 PM PST by DBrow
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To: BenLurkin

Mine is working fine, but I’m not on AT&T.


11 posted on 02/11/2008 2:32:41 PM PST by mnehring (Glenfiddich/Macallan 08)
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To: PetroniusMaximus

LOL! Now that’s funny.


12 posted on 02/11/2008 2:34:09 PM PST by SwankyC (McCain is the wrong liberal for the job.)
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To: BenLurkin

My IPHONE is working....


13 posted on 02/11/2008 2:34:17 PM PST by devane617 (I WILL VOTE AGAINST JOHN MCCAIN !!!!!)
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To: DBrow
Related to the Mediterranean cable outages? Paranoia strikes deep.

Everybody look what's goin' down!

14 posted on 02/11/2008 2:36:10 PM PST by jiggyboy (Ten per cent of poll respondents are either lying or insane)
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To: jiggyboy

That was FUNNY right there, I don’t care WHO ya are.


15 posted on 02/11/2008 2:36:11 PM PST by Lazamataz (Why isn’t this in Breaking News????)
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To: ThomasThomas

But I thought blackberry didn’t provide phone services just e-mail services. And then some company provide their own servers. Somethng not right with this story.


16 posted on 02/11/2008 2:36:22 PM PST by ThomasThomas (Pro football is just a nanny state version of rugby!)
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To: SandyInSeattle
I guess that explains why my husband hasn’t called me lately.

That's right -- keep it light and hopeful!

And pray! Pray with all your might!

17 posted on 02/11/2008 2:37:21 PM PST by JennysCool (They all say they want change, but they’re really after folding money.)
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To: Lazamataz

Yah but adding the italics put me in third place!


18 posted on 02/11/2008 2:37:42 PM PST by jiggyboy (Ten per cent of poll respondents are either lying or insane)
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To: ThomasThomas

I’m able to use the phone — email is out.


19 posted on 02/11/2008 2:37:54 PM PST by BenLurkin
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To: xsmommy

Mines been working all day. And yes I am in North America! :o)


20 posted on 02/11/2008 2:38:06 PM PST by IllumiNaughtyByNature (Hillary Clinton - It's Her Party and She'll Cry if She Wants to?)
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To: ThomasThomas

RIM (Blackberry) provides the behind the scenese push transport pipes to send the e-mail to the device from the company servers or desktop redirector. I bet they must have different pipelines for CDMA and GSM carriers as I have been receiving my e-mails.


21 posted on 02/11/2008 2:38:08 PM PST by mnehring (Glenfiddich/Macallan 08)
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To: ThomasThomas

My BB has a Verizon phone and email from SBC. At least it did.


22 posted on 02/11/2008 2:38:55 PM PST by Eric in the Ozarks (ENERGY CRISIS made in Washington D. C.)
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To: jiggyboy

Third place still pays at the track.


23 posted on 02/11/2008 2:39:38 PM PST by Lazamataz (Why isn’t this in Breaking News????)
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To: IllumiNaughtyByNature; ThomasThomas

emails coming in now.

Back to work!


24 posted on 02/11/2008 2:39:39 PM PST by BenLurkin
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To: BenLurkin

25 posted on 02/11/2008 2:40:39 PM PST by JennysCool (They all say they want change, but they’re really after folding money.)
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To: mnehrling
RIM (Blackberry) provides the behind the scenese

I hate the Scenese people.


26 posted on 02/11/2008 2:41:40 PM PST by Lazamataz (Why isn’t this in Breaking News????)
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To: BenLurkin

AT&T has their best working on it.

27 posted on 02/11/2008 2:42:28 PM PST by DeFault User
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To: Lazamataz

LOL... caught me typing to quick and not proofing.. I should remember there is a little ‘spell’ button there. :->


28 posted on 02/11/2008 2:42:48 PM PST by mnehring (Glenfiddich/Macallan 08)
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To: xsmommy
can you hear me now? : )

Ahh, the Verizon® slogan. And yes I can - thankfully I have the unlimited data plan with my WindowsMobile smart phone that gets e-mails from 3 different servers: one pushed, the other two pulled every 10 minutes...:)

So I guess, not only can I hear you now, I can read you now! In fact, posting from my SCH-i760 phone right now!

29 posted on 02/11/2008 2:42:48 PM PST by PugetSoundSoldier (Indignation from the sting of truth is the defense of the indefensible.)
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To: BenLurkin
Terrorism was immediately ruled out./s
30 posted on 02/11/2008 2:43:06 PM PST by oiler (Reagan Republicans Unite!!!!! "Not gonna forget. Not gonna forgive." Hunter/Tancredo 2012)
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To: BenLurkin
Blackberries are out

Photobucket
31 posted on 02/11/2008 2:43:06 PM PST by Squidpup ("Fight the Good Fight")
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To: mnehrling

Their certainty is...


32 posted on 02/11/2008 2:44:03 PM PST by BenLurkin
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To: BenLurkin

I’m on the phone with my FREEPER son right now and he still has use of his Blackberry in NE Arkansas.


33 posted on 02/11/2008 2:46:10 PM PST by LadyPilgrim ((Jesus is real, He will never fail...I will serve him now, and throughout all eternity! ))
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To: BenLurkin

My rotary phone still works! Technology, bah!


34 posted on 02/11/2008 2:50:20 PM PST by Resolute Conservative
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To: JennysCool
And pray! Pray with all your might!

You're more right than you know. He's trying to get out of Mexico.

35 posted on 02/11/2008 2:52:33 PM PST by SandyInSeattle (Some people are like slinkys, the idea of them tumbling down a flight of stairs makes you smile.)
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To: LadyPilgrim

I’m down since 2:30 CST.


36 posted on 02/11/2008 2:52:40 PM PST by acw011 (Texan livin Up North.)
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To: Resolute Conservative

I think AP defines North America as Boston, NY, Wash DC and the United Nations.


37 posted on 02/11/2008 2:53:59 PM PST by Loyal Buckeye
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To: BenLurkin

Oh great. Now my notoriously addicted hubby is going to go all twitchy from crackberry withdrawal.


38 posted on 02/11/2008 2:56:18 PM PST by Hoffer Rand
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To: BenLurkin
I know a lot of folks who have probably assumed the following position:


39 posted on 02/11/2008 2:56:49 PM PST by r9etb
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To: PugetSoundSoldier

show off! ; )


40 posted on 02/11/2008 3:00:02 PM PST by xsmommy
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To: BenLurkin

All those folks with the Crack-berries must have been going into withdrawal.


41 posted on 02/11/2008 3:12:08 PM PST by SuziQ
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To: SandyInSeattle

Oy! I wish him luck!

Tell him there’s an old pickup truck leaving seemingly every five minutes.


42 posted on 02/11/2008 3:12:29 PM PST by JennysCool (They all say they want change, but they’re really after folding money.)
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To: JennysCool

LOL! That might be his backup plan.

I see his airplane crossed the border (the internet is a beautiful thing) so I feel better now.


43 posted on 02/11/2008 3:16:28 PM PST by SandyInSeattle (Some people are like slinkys, the idea of them tumbling down a flight of stairs makes you smile.)
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To: SandyInSeattle

Good!


44 posted on 02/11/2008 3:22:52 PM PST by JennysCool (They all say they want change, but they’re really after folding money.)
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To: xsmommy

Well, if you don’t rely on someone else’s servers/push agents, then there’s no problem ;). Any phone with a broadband data connect should just use POP or IMAP to get their mail, and forgo pushes. Set it up to ping your server as often as you need, but push service through a single central server is about as dangerous as you can get!

Of course, news of this story does explain the “deer-in-the-headlights” look of many folks here at a large, un-named software company in Redmond, WA... Crackberry’s are quiet now!


45 posted on 02/11/2008 3:27:33 PM PST by PugetSoundSoldier (Indignation from the sting of truth is the defense of the indefensible.)
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To: PugetSoundSoldier

my husband has the same phone that you do, and never has a problem. i too i like to make fun of the crackberry addicts : )


46 posted on 02/11/2008 3:30:26 PM PST by xsmommy
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To: SuziQ

I can do without my Blackberry any time I want...

[twitch twitch]

But really... The PHONE service on bberries still works, it’s the messaging (email) that messed up. Mine’s been intermittent all afternoon. Werks for a bit, stops, works for a bit, stops...


47 posted on 02/11/2008 3:33:30 PM PST by Ramius (Personally, I give us... one chance in three. More tea?)
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To: acw011

Ohhhh, maybe it will be back before too long. His seemed okay. I talked him all the way from southern Missouri back down to NE AR this afternoon.

But now, we broke up several times, but always got back with each other right away.
But we always break up when he’s in that area anyway.

Where are you? ;-)


48 posted on 02/11/2008 3:38:35 PM PST by LadyPilgrim ((Jesus is real, He will never fail...I will serve him now, and throughout all eternity! ))
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To: BenLurkin

looks like it’s still out


49 posted on 02/11/2008 5:08:27 PM PST by RDTF
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To: All

http://biz.yahoo.com/ap/080211/blackberry_outage.html?.v=8

BlackBerry Service Out in N. America
Monday February 11, 8:05 pm ET
By Anick Jesdanun, AP Internet Writer
BlackBerry Service Out Intermittently Across N. America; AT&T Says All Carriers Affected

-snip-

But Garth Turner, a member of the Canadian Parliament, said during a caucus meeting that the incident’s impact couldn’t be overestimated.

“Everyone’s in crisis because they’re all picking away at their BlackBerrys and nothing’s happening,” Turner said. “It’s almost like cutting the phone cables or a total collapse in telegraph lines a century ago. It just isolates people in a way that’s quite phenomenal.”

Bell Canada spokesman Jason Laszlo said the majority of their BlackBerry customers are affected.

“There’s really no estimated time of repair,” Laszlo said.

The BlackBerry service, which lets users check e-mail and access other data services on their handheld devices, has become a lifeline for many business executives and is increasingly popular among consumers with models like the BlackBerry Pearl.

In a statement, RIM said a “data service interruption” was resulting in “intermittent service delays for BlackBerry subscribers in North America.” The company said voice and text messaging services were not affected.

A technical support recording for Canadian wireless provider Rogers Communications Inc. said subscribers could have difficulties sending and receiving messages, activating accounts and using other services like Internet browsing.

The company is “working with our vendor to resolve this issue,” the recording said.

There was no word what caused the outage or when service would be restored.

-snip-


50 posted on 02/11/2008 5:37:02 PM PST by RDTF
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