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Tech Issues Cripple Metro Services, MoCo Traffic Lights
NBC Washington (WRC-4 TV) ^ | 11/4/09 | JIM IOVINO

Posted on 11/04/2009 7:06:39 AM PST by Braak

A power outage at Metro's headquarters has led to massive problems systemwide, allowing people to ride some buses for free and shutting down WMATA's Web site, call center and e-mail alert system.

Metro said it experienced a power outage at about 2:45 a.m. that took down the data center responsible for communication functions. Besides the Customer Call Center not being able to make or receive calls, Metro said the following problems have developed:

Some Metrobus fareboxes are not functioning and if that is the case, customers are being allowed to ride without paying a fare.

The NextBus system is not functioning;

The Bus Operations Control Center is having difficulty communicating with buses on the street.

The following systems are not functioning in the MetroAccess system at this time:

The MetroAccess online reservation system is not functioning;

The MetroAccess call center is not able to make or receive calls;

The MetroAccess Operations Control Center is having difficulty communicating with vehicles on the street.

The following systems are not functioning in the Metrorail system at this time:

Customers are not able to purchase fare with their debit cards.

Customers are limited to charge up to $20 only using a credit card at fare machines.

The e-alert system is not functioning.

The public address system is not functioning.

There is no timetable for when the system will be back online, according to WMATA spokeswoman Lisa Farbstein, but the WMATA Web site did return at about 8:30 a.m. The site is not able to be updated, however.

Even More Transit Problems Meanwhile, the traffic management computer system in Montgomery County went down at about 3 a.m., causing traffic lights to not synchronize and instead operate in non-rush mode. The change has created numerous backups during the morning commute.

Lights that are usually extended green are not.

Traffic management operators can't monitor the system because there is no communication. Lights in Rockville and Takoma Park are running correctly because they are on different systems.


TOPICS: Breaking News; US: District of Columbia; US: Maryland; US: Virginia
KEYWORDS: dc; metro; poweroutage; tech

1 posted on 11/04/2009 7:06:39 AM PST by Braak
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To: Braak

I hope the terrorists aren’t watching...what a disgrace. Look how easy it is to bring an entire city to a halt.


2 posted on 11/04/2009 7:12:01 AM PST by Karma Police (Praise the Lord and pass the ammunition!!!)
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To: Braak; fieldmarshaldj

Die Hard 4?


3 posted on 11/04/2009 7:14:19 AM PST by Perdogg (Sarah Palin-Jim DeMint 2012 - Liz Cheney for Sec of State - Duncan Hunter SecDef)
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To: Braak

Probing, testing?


4 posted on 11/04/2009 7:24:04 AM PST by John W
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To: Braak

Ctrl-Alt-Del?


5 posted on 11/04/2009 7:26:19 AM PST by loungitude (The truth hurts.)
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To: John W

Who knows? Could be as simple as some idiot dropped a wrench.


6 posted on 11/04/2009 7:26:30 AM PST by Braak (The US Military, the real arms inspectors!)
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To: SilvieWaldorfMD

merlin ping


7 posted on 11/04/2009 7:31:52 AM PST by Perdogg (Sarah Palin-Jim DeMint 2012 - Liz Cheney for Sec of State - Duncan Hunter SecDef)
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To: Clint N. Suhks

Washington power meltdown ping.


8 posted on 11/04/2009 7:35:46 AM PST by rightwingintelligentsia (I have a white lab coat--can I do surgery now?)
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To: Braak

This might sound strange but last night, we had outages with our cell phones. T Mobile had trouble and other people we know who had different cell providers were also experiencing outages/problems.


9 posted on 11/04/2009 7:36:25 AM PST by hsmomx3 (HERE WE GO STEELERS, HERE WE GO..........)
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To: hsmomx3

Weird...very weird.


10 posted on 11/04/2009 7:49:41 AM PST by Braak (The US Military, the real arms inspectors!)
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To: Braak

Do they not have battery back ups and generators in their data centers?


11 posted on 11/04/2009 8:01:44 AM PST by Drill Thrawl (0-435 Vote them all out.)
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To: Braak
Technology!





It's great when it works . . .
12 posted on 11/04/2009 8:03:29 AM PST by blues_guitarist (Obama is a putz! One black man's opinion . . .)
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To: rightwingintelligentsia

Been on WMAL all morning. Only Rockville and Takoma Park in Monkey County were affected it says. They are north and east.

All is well in The People’s Republic of Bethesda. :o)


13 posted on 11/04/2009 8:26:22 AM PST by Clint N. Suhks (President Milli Vanilli Pothead wins the NOBEL! Palin/Cheney 2012)
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To: Braak

Could it be that the White House is attemting to make our
“house call” a lot more difficult to navigate?


14 posted on 11/04/2009 9:38:51 AM PST by Yorktownpatriot
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To: Braak

Gov run socialist systems are prone to failure.


15 posted on 11/04/2009 11:08:22 AM PST by soycd
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To: Perdogg

Thanks!


16 posted on 11/04/2009 11:48:08 AM PST by SilvieWaldorfMD (Airlines can take their $15-per-checked-bag surcharge and shove it!)
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To: Clint N. Suhks

Is everything back to normal yet?


17 posted on 11/04/2009 11:49:09 AM PST by SilvieWaldorfMD (Airlines can take their $15-per-checked-bag surcharge and shove it!)
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To: SilvieWaldorfMD

I don’t know, we don’t use the metro and the lights affected aren’t around us.

Are you going to the Chris Plante party tomorrow?


18 posted on 11/04/2009 12:03:19 PM PST by Clint N. Suhks (President Milli Vanilli Pothead wins the NOBEL! Palin/Cheney 2012)
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To: Clint N. Suhks

No, I’m not. I’m heading to Puerto Rico tomorrow until Sunday. It seems that they schedule these things when I’m going out-of-town or something.

The event is in Bethesda... are you going?


19 posted on 11/04/2009 2:43:28 PM PST by SilvieWaldorfMD (Airlines can take their $15-per-checked-bag surcharge and shove it!)
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To: Drill Thrawl
Wiki: "There are two distinct threats to a modern SCADA system. First is the threat of unauthorized access to the control software, whether it be human access or changes induced intentionally or accidentally by virus infections and other software threats residing on the control host machine. Second is the threat of packet access to the network segments hosting SCADA devices.

In many cases, there is rudimentary or no security on the actual packet control protocol, so anyone who can send packets to the SCADA device can control it.

In many cases SCADA users assume that a VPN is sufficient protection and are unaware that physical access to SCADA-related network jacks and switches provides the ability to totally bypass all security on the control software and fully control those SCADA networks.

These kinds of physical access attacks bypass firewall and VPN security and are best addressed by endpoint-to-endpoint authentication and authorization such as are commonly provided in the non-SCADA world by in-device SSL or other cryptographic techniques."

20 posted on 11/04/2009 3:03:08 PM PST by LurkedLongEnough
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To: Yorktownpatriot

I dunno. Are there reports of similar malfunctions in PG and NoVa?


21 posted on 11/04/2009 5:02:12 PM PST by Tolerance Sucks Rocks (Barack Hussein Obama: the country's greatest firearms salesman!)
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To: Yorktownpatriot

OK. It did say systemwide, so NEVERMIND...


22 posted on 11/04/2009 5:02:59 PM PST by Tolerance Sucks Rocks (Barack Hussein Obama: the country's greatest firearms salesman!)
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To: Braak; Abundy; Albion Wilde; AlwaysFree; AnnaSASsyFR; bayliving; BFM; cindy-true-supporter; ...

Maryland “Freak State” PING!


23 posted on 11/04/2009 5:04:25 PM PST by Tolerance Sucks Rocks (Barack Hussein Obama: the country's greatest firearms salesman!)
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