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EBay Sellers' Rebellion: The Aftermath
CNN.money.com ^ | January 20, 2010 | Catherine Clifford

Posted on 01/24/2010 8:43:24 AM PST by khnyny

NEW YORK (CNNMoney.com) -- As one of his first moves upon becoming CEO, eBay chief John Donahoe unveiled a slew of changes to the online marketplace, kicking off an uproar among sellers and sparking boycotts. Two years later, eBay is finally starting to see signs of success on its turnaround plan.

The San Jose, Calif., e-commerce giant on Wednesday reported 2009 sales of $8.7 billion, up from $8.5 billion in 2008. That's a 14% increase from the $7.7 billion in revenue eBay had in 2007, the year before Donahoe's overhaul.

EBay's profits, though, haven't kept pace with its sales growth. Net income dropped 8% from last year, to $2 billion -- putting eBay's earnings below where they stood two years ago. Gross merchandise volume, a closely watched metric tracking the value of items sold on eBay (EBAY, Fortune 500), was essentially flat from last year and down slightly from 2007.

"These turnaround efforts are paying off," Donahoe said Wednesday on a conference call with analysts.

That's a sharp change from the tone he adopted last year, as the company struggled through its changes.

"This business has continued to fall short of our expectations and customers' expectations," Donahoe told analysts at a meeting in March. "That's not acceptable. EBay has a storied past. But it's a past that we held onto for too long."

The firestorm: In February 2008, then brand-new CEO Donahoe announced a major revamp of eBay's fee structure and feedback policy. The goal was to make the site more buyer-friendly.

The move inflamed eBay's core community of active sellers, which numbers in the millions. They raised virtual pitchforks and organized protests, including a week-long boycott. Amid a flurry of scathing blog posts and online messages, many jumped ship entirely and migrated their online storefront to other sites.

(Excerpt) Read more at money.cnn.com ...


TOPICS: Business/Economy; Culture/Society; Extended News; News/Current Events
KEYWORDS: business; ebay; ecommerce; economy; fudgingthenumbers; smokeandmirrors
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1 posted on 01/24/2010 8:43:24 AM PST by khnyny
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To: khnyny

“EBay’s complex set of updates reduced some upfront costs but raised the back-end commission the site takes on completed sales. For small-time businesses already subsisting on meager profit margins, the fee hike was painful.

But what most irritated veteran eBay merchants was the site’s decision to block sellers from leaving negative feedback about buyers.

EBay’s feedback system, the innovation that helped it stand out from a pack of e-commerce pioneers in the Web’s early days, had always been a two-way street. Buyers want to be sure they’ll get what they ordered; sellers want to guarantee they’ll be paid. Feedback helped both sides reduce the risk of online transactions with strangers.

EBay’s move to silence those on one side of the street made sellers feel like second-class citizens. Donahoe brushed aside their concerns....”


2 posted on 01/24/2010 8:45:40 AM PST by khnyny (Our government is becoming "The Committee of Public Safety")
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To: khnyny

Bump :)


3 posted on 01/24/2010 8:47:50 AM PST by DvdMom (Freeper Smokin' Joe does the freeper Avian / H1N1 Ping List)
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To: khnyny

I found this comment on CNN particularly interesting:

“While CEO of eBay in 2008, John J. Donahoe earned a total compensation of $22,462,893” — http://en.wikipedia.org/wiki/John_Donahoe

This looks like another case of a hotshot MBA (yes, Mr. Donahoe holds an MBA from Stanford) wrecking a company without knowing or caring anything about its business. These folks’ primary competency seems to be convincing boards of directors to award them grotesquely bloated compensation packages. Once the company is thoroughly looted, they blithely move on to the next.

It remindes me of the way John Sculley destroyed Apple Computer and Paul Lego deep-sixed Westinghouse Electric. Each of these Wunderkinder worked his magic while pulling down the big bucks. Meanwhile, the little people (remember Ms. Helmsley, y’all?) who actually produce something useful are toiling away in the shadows for peanuts.

I guess the right thing to do is to recognize these characters early on and avoid investing in companies that hire them. Easier said than done.


4 posted on 01/24/2010 8:48:14 AM PST by khnyny (Our government is becoming "The Committee of Public Safety")
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To: khnyny

http://cgi.ebay.com/BARACK-OBAMA-DREAMS-OF-MY-FATHER_W0QQitemZ190367709359QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item2c52ccb8af


5 posted on 01/24/2010 8:50:19 AM PST by Liberty Valance (Keep a simple manner for a happy life :o)
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To: khnyny
I have been using Ebay for many years. I have both bought and sold items. The changes that they made have been maddening in many cases. Most of the changes seemed to have been designed to maximize profit to Ebay rather than to help buyers and sellers. This is similar to the government raising taxes. I am glad to hear that their profits actually went down because of their meddling.
6 posted on 01/24/2010 8:51:48 AM PST by fireman15 (Check your facts before making ignorant statements.)
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To: khnyny

Since the changes went in eBay has become a paradise for buy side scammers ,, eBay has forgotten that it is the sellers that have always paid their bills. There is a huge opportunity for a parallel payment system to replace PayPal .. eBay and PayPal together are deadly in allowing and encouraging fraud against sellers.


7 posted on 01/24/2010 8:53:17 AM PST by Neidermeyer
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To: khnyny

Good points, I’m sure they can find folks who’d wreck the company for a lot less money!

The root of this problem lies in the wrong-headed thinking that elite education and the “right” experiences equip a person to be a great CEO. Or President, Senator, Governor, Federal Reserve chairman, etc.


8 posted on 01/24/2010 8:55:31 AM PST by bigbob
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To: fireman15

I have been a buyer and seller on eBay for many years, too. I have eBay seller clients who have been screwed by eBay’s new policies, and have ceased to use eBay. Over time, the marketplace will respond to eBay’s moves. For every MySpace, there is a FaceBook that can come along later and do them one better.


9 posted on 01/24/2010 8:55:44 AM PST by PackerBoy (Just my opinion ....)
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To: khnyny

I used to sell a few things at Ebay but their changes pissed me off. Commissions went through the roof. I was forced into accepting PayPal and subsequently paying the 4% surcharges instead of accepting money orders and me keeping more money.
they changed the ability to leave negative feedback, or recover from bogus transactions.
they forced people to provide generic shipping quotes which increased the overall cost of shipping.

I admit I still use Ebay but very rarely to sell, just to buy. There are other sites that allow me to sell for much lower transaction fees.


10 posted on 01/24/2010 8:57:56 AM PST by o_zarkman44 (Obama is the ultimate LIE!)
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To: fireman15

A lot of new outlets are spinning the news of EBAY’s uptick on their stock price...

http://online.wsj.com/article/BT-CO-20100121-709865.html?mod=WSJ_earnings_MIDDLETopHeadlines

The only problem is this increase in their stock price is not reflective, imho, of what is really going on. If you read closely and dig a little, it’s quite obvious this company has problems.


11 posted on 01/24/2010 8:58:03 AM PST by khnyny (Our government is becoming "The Committee of Public Safety")
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To: fireman15

Agreed. Before the changes I was both an active buyer and seller, but afterward, the Ebay fees became so crushing that I could not make a profit on anything I sold, and often took losses, before I finally quit.

Also, I got sick and tired of the mass marketing of cheap Made in Asia goods that all but defeated any dearch attempts for decent quality items.


12 posted on 01/24/2010 8:58:50 AM PST by Virginia Ridgerunner (Sarah Palin has crossed the Rubicon!)
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To: khnyny

If you are POSITIVELY sick of ebay’s feedback ideas ebay thread ...

http://forums.ebay.com/db2/topic/Feedback/If-You-Are/1000635603


13 posted on 01/24/2010 8:58:51 AM PST by DvdMom (Freeper Smokin' Joe does the freeper Avian / H1N1 Ping List)
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To: Neidermeyer

It’s pretty much the “big boy” though. Where else would you go? Amazon has a market place and I’ve gotten some great deals on used books from quite a few vendors but as an “average” web user, ebay’s the one everyone hears about and knows.

Cindie


14 posted on 01/24/2010 8:58:53 AM PST by gardencatz (Proud mom US Marine! It can't always be someone else's son.)
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To: khnyny

http://www.paypalsucks.com


15 posted on 01/24/2010 9:05:36 AM PST by DvdMom (Freeper Smokin' Joe does the freeper Avian / H1N1 Ping List)
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To: gardencatz

I do some minor peddling in Amazon and like it better. Ebay is still used off and on. Ebay used to fun, friendly, and flexible. When those features went away, I pretty much stopped using it for a year or two. I am slowly getting back into Ebay.


16 posted on 01/24/2010 9:05:41 AM PST by wally_bert (It's sheer elegance in its simplicity! - The Middleman)
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To: Neidermeyer

“Since the changes went in eBay has become a paradise for buy side scammers ,, eBay has forgotten that it is the sellers that have always paid their bills. There is a huge opportunity for a parallel payment system to replace PayPal .. eBay and PayPal together are deadly in allowing and encouraging fraud against sellers.”

That’s the same logic that says you can tax corporate income. The people that make that site run are the BUYERS. Sure, the sellers are Ebay’s direct clients. But if buyers don’t think they are getting a fair shake on the site, guess what? Sellers won’t make money and Ebay won’t make money. Pretty simple.

As to encouraging fraud against sellers—what about collusive sales that are fraud on buyers? What about the inherent ability of sellers to torpedo buyers that existed under the previous regime? I don’t fault sellers for wanting their rates to remain flat, or have the last say about buyers, but geez, think as a buyer for once and ask yourself if, as a customer, you’d rather know that you’ll get the burger you pay for or whether the seller thinks the darn bitchy burger buyer is smelly?

I know I don’t care about prior buyers—I just want to get what I paid for, be it burger, cd, or whatever.


17 posted on 01/24/2010 9:06:23 AM PST by LibertarianInExile (When Republicans don't vote conservative, conservatives don't vote Republican.)
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To: LibertarianInExile

I buy and sell ,, it’s the sellers who take it in the shorts with forced refunds to scammers , high fees and no recourse.


18 posted on 01/24/2010 9:14:29 AM PST by Neidermeyer
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To: fireman15
I have been using Ebay for many years. I have both bought and sold items. The changes that they made have been maddening in many cases. Most of the changes seemed to have been designed to maximize profit to Ebay rather than to help buyers and sellers. This is similar to the government raising taxes. I am glad to hear that their profits actually went down because of their meddling.

Me too. And Amazon has reaped the fallout:

A changing market: The strategy didn't play out as Donahoe envisioned. EBay is struggling to keep pace with its competitors, especially Amazon.com,

Amazon's network of sites overtook eBay in monthly unique viewers for the first time in October, according Web traffic research firm ComScore. By eBay's own count, its active user base has grown 8% over the past two years, to 90.1 million.

More worryingly, eBay's reputation with sellers is suffering. JPMorgan Chase recently surveyed a handful of "PowerSellers," eBay's designation for its most active merchants. More than half of those polled had a negative opinion of eBay. While a majority called Amazon an "excellent" channel to drive sales, only 23% felt the same way about eBay.

It's sad what has happened. I've been a eBay member since it began, and always operated under the "caveat emptor" principle when purchasing -- and 99% of the time, my purchases were satisfactory. I never bothered to slam that 1% that screwed up. Under the new rules for sellers, though, you might get a low rating from customers, not for failure of prompt delivery, or value for price paid, but for such nonsense as "I smelled a dog on this merchandise, and my cat objected."


19 posted on 01/24/2010 9:15:10 AM PST by browardchad ("Everyone is entitled to his own opinion, but not to his own fact." - Daniel P Moynihan)
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To: khnyny

I rarely use Ebay anymore because first it turned into a scammer magnet then it turned into an extension of commercial storefronts. There aren’t many decent bargains anymore, I’d rather use Craigslist. As far as the feedback chages went that is something the sellers did to themselves. For every 1 negative feedback for a lousy buyer there were hundreds of negative feedbacks that were nothing more than retaliation from sellers for getting a neg themselves.


20 posted on 01/24/2010 9:18:10 AM PST by Oshkalaboomboom
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To: khnyny
"But what most irritated veteran eBay merchants was the site's decision to block sellers from leaving negative feedback about buyers."

They got this part right. Sellers have no moral right to hold buyers hostage to good feedback, a formerly common practice, now prohibited. The buyer's sole responsibility is to pay in a timely manner. Having accomplished that, the seller is morally obliged to immediately leave positive feedback, as the buyer owes him nothing more. But they wouldn't do it, and would say something like "Once you leave good seller feedback for me I'll leave good buyer feedback for you". That is extortion.

I'm not sure why I should get so exercised about, as I rarely use eBay, but I don't like scams or cheating or extortion.

One other thing: Those earnings numbers look pretty damned good, considering the economic environment. Mr. Wonderboy isn't doing such a bad job.

21 posted on 01/24/2010 9:21:09 AM PST by Batrachian
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To: Neidermeyer

I have only bought, and I understand that there are negatives to both sides (that’s why I tend toward garage sales, which only have negatives for a limited time!). But scammers exist on both sides—my wife and I have found sellers bidding each other up with multiple handles. And of course getting what you pay for doesn’t happen all the time, either.

The solution, in my view, is for sellers to use the site for sale items and link where possible to descriptions on their own external sites. Push their own sites where possible. Sort of like a real estate ‘for sale by owner,’ using Ebay as your MLS.

That said, I loathed the prior feedback system. I gave sellers ‘neutral’ reviews simply because they had my money and wouldn’t give it back otherwise—and I was locked into that review. What if they hadn’t? I was shafted.


22 posted on 01/24/2010 9:21:57 AM PST by LibertarianInExile (When Republicans don't vote conservative, conservatives don't vote Republican.)
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To: khnyny
Craig's list has totally ended my selling on E-Bay. I probably get less money, but the less headaches more than makes up for it. I realize that dealers must have the national exposure, but for a private seller like me that's only getting rid of things they don't use or want anymore, local is fine.

I still buy things on E-Bay, but I find myself checking it less and less often. Even on a fast Internet connection and fast computer, loading all that crap I'm not interested in just takes too much time. On the other hand, I probably check the categories I'm interested in on Craig's list five or six times a day.

Getting my business has a lot to do with Craig's list has totally ended my selling on E-Bay. I probably get less money, but the less headaches more than makes up for it. I realize that dealers must have the national exposure, but for a private seller like me that's only getting rid of things they don't use or want anymore, local is fine.

I still buy things on E-Bay, but I find myself checking it less and less often. Even on a fast Internet connection and fast computer, loading all that crap I'm not interested in just takes too much time. On the other hand, I probably check the categories I'm interested in on Craig's list five or six times a day.

Getting my business has a lot to do with convenience - and the “new” E-Bay isn't. - and the “new” E-Bay isn't.

23 posted on 01/24/2010 9:27:41 AM PST by I cannot think of a name
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To: khnyny
“This looks like another case of a hotshot MBA (yes, Mr. Donahoe holds an MBA from Stanford) wrecking a company without knowing or caring anything about its business.”

Ebay made other changes to the feedback system and also changes in the way that members can communicate amongst themselves. Many of these changes actually reduced the ability of Ebay members to root out fraudulent practices.

For instance their have been numerous feedback exchange scams. Someone would auction hundreds of “recipes” or other information that would be emailed to the buyer for a penny or two. Then both the buyer and seller would leave positive feedback for each other. In this way people could generate large amounts of positive feedback in a very short time. Then they would begin selling expensive items such as cars or other high value items. An experienced Ebayer could look back through the feedback of the other party and see if their feedback was from real transactions or one of these scams. I learned about this one the hard way. Ebay now limits the amount of time that you can look back at what feedback was left for to a maximum of two months.

Ebay buyers and sellers used to be able to communicate during auctions so that if you spotted a fraudulent or inaccurate listing you could warn others if the seller refused to take action. This is gone now also. My wife and I collect military uniforms and memorabilia. Much of it is improperly described and it is maddening when you send a message to a seller that they have made a mistake and they take no action to correct the description. I have seen dozens of examples of scam artists selling nearly worthless items for hundreds of dollars by claiming the item was something valuable using false claims. The victim may not ever discover that he/she has been ripped off. I have made numerous complaints to Ebay but they generally take no action. This type of scam hurts both buyers and honest sellers.

We still use Ebay all of the time, but I do think some of the changes made things worse.

24 posted on 01/24/2010 9:29:49 AM PST by fireman15 (Check your facts before making ignorant statements.)
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To: khnyny

I used to spend a lot of money on E-bay but haven’t as much since they stopped selling guns parts. Too bad, there were some great deals to be had that I can’t seem to find anywhere else. Fortunately for E-bay my wife has stepped up and started buying clothes on E-bay.


25 posted on 01/24/2010 9:30:45 AM PST by trapped_in_LA
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To: I cannot think of a name

I have had a few minor successes on selling Craigslist and troll it fairly regularly, mostly the jobs and gigs section. Ebay as for me buying anything is when I have to look for some hard to find AMC & Willys parts that someone is turning loose.

99% of my Craigslist ventures have been OK to very pleasant. I can’t complain there.


26 posted on 01/24/2010 9:33:27 AM PST by wally_bert (It's sheer elegance in its simplicity! - The Middleman)
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To: Neidermeyer

I don’t know if it’s been corrected, but as recently as 2006, PayPal could be “reverse engineered” to “ping” a checking account with a very small draft, verify funds and then wipe it out. Happened to a business partner of mine to the tune of $10k.


27 posted on 01/24/2010 9:37:15 AM PST by RegulatorCountry
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To: fireman15
My wife and I still sell items on Ebay occasionally and the combined fees with Paypal and Ebay do end up being much higher than they used to be. However because the items we have sold are specialty items on the valuable side, it still works out.

Our sister-in-law used to sell all sorts of trinkets on Ebay; she finally had to give it up because it was far too much trouble and frustration. She went from making just a little to making almost nothing in no time after the changes.

28 posted on 01/24/2010 9:40:25 AM PST by fireman15 (Check your facts before making ignorant statements.)
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To: wally_bert

Craigslist is frustrating to me. Listings appear random and run on forever, extremely time consuming to find anything of interest. What am I missing? Needs a search and refine function badly, imho.


29 posted on 01/24/2010 9:40:29 AM PST by RegulatorCountry
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To: Neidermeyer

You can say that again. You can’t even use ebay these days without paypal. I despise PayPal and their fees and their rules and regulations...they are worse than the worst bank you could do business with.


30 posted on 01/24/2010 9:42:50 AM PST by My Favorite Headache
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To: wally_bert
99% of my Craigslist ventures have been OK to very pleasant. I can’t complain there.

The other thing that I’ve noticed is that I tend to be buying and selling bigger things, and E-Bay doesn’t work very well for that. I recently upgraded by treadmill and sold the old one on Craig’s list. It was a good model (Landice) that might have brought a couple of hundred more on E-Bay. But the thing weighed about 200 pounds. Who’s going to build a crate to put it in and get it to ashipping company etc, etc.

In the end it just seem simpler - take a couple of hundred less and have the guy come look at it, pay for it, and then haul it away.

31 posted on 01/24/2010 9:43:56 AM PST by I cannot think of a name
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To: RegulatorCountry

Craigslist has also been a learning experience and has taken a while to get the hang of. I am sometimes slow myself to kill an ad when something has sold. As for me, I tend to search cities in SC and the NC/GA border for the most part which is an acceptable driving distance to me. There is room for a better search though, I can’t argue there.


32 posted on 01/24/2010 9:44:17 AM PST by wally_bert (It's sheer elegance in its simplicity! - The Middleman)
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To: All

There’s another site where you can sell and buy that Glenn Beck advertises - does anyone know the name of it?


33 posted on 01/24/2010 9:45:32 AM PST by jackibutterfly
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To: RegulatorCountry
I use the general search which is over on the left, and then only enter key words. If you are always looking for the same things, you soon pick up the key words most people include in their ads.

Unfortunately, there are those confused individuals that completely mis-categorize the things they list.

34 posted on 01/24/2010 9:47:31 AM PST by I cannot think of a name
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To: trapped_in_LA
“I used to spend a lot of money on E-bay but haven’t as much since they stopped selling guns parts.”

I have bought and sold gun parts and reloading supplies on Ebay. It is still allowed in most cases. The restrictions are difficult to understand and maddening in some cases. For instance you can buy or sell all your reloading dies, presses and tools, but you can't buy empty brass. You can buy lead and bullet molds but you can't buy powder. I will say however that when I sold some excess reloading tools last year... they sold for more than I paid for them even with the excessive fees.

35 posted on 01/24/2010 9:53:24 AM PST by fireman15 (Check your facts before making ignorant statements.)
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To: trapped_in_LA
I used to spend a lot of money on E-bay but haven’t as much since they stopped selling guns parts.

That really ticked me off when the leftists at EBay stopped allowing sales of brass, bullets, and magazines.

I had a seller who sold bulk quantities of once fired 45 ACP brass in single manufacturer lots and she supposedly went to Auction Arms, but I have yet to find her there.

Bullets are the same way.

I have greatly scaled back my EBay shopping and do a lot of buying off of Amazon and Craigslist now. I have started buying weapons related stuff off of Auction Arms but some of the deals are not as great as they used to be on EBay.

36 posted on 01/24/2010 9:54:16 AM PST by OldMissileer (Atlas, Titan, Minuteman, PK. Winners of the Cold War)
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To: I cannot think of a name

Selling stuff on Craigslist saved my butt last year. The added bonus is that they are sinking liberal newspapers all over the country.


37 posted on 01/24/2010 9:57:30 AM PST by fireman15 (Check your facts before making ignorant statements.)
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To: All

The idea that E-Bay is tough on sellers in relation to buyers is beyond laughable.

E-Bays real name should be SPAM-Bay
From the stand point of a buyer. In the categories I am interested in 95% of the listings are spam. The sellers have some bot that posts the listings, they list dozens of identical items everyday, items with inflated prices or junk or both. In 95-99% of the cases the buy it now price with shipping is higher than regular online merchants for the identical item.
My initial search for an item might turn up typically 5000 hits, if I filter out ‘buy it now’ that number will drop to 400 or 500; if I filter again for items that have received at least one bid that number will fall under 100 often.
In other words of the listings in my category less than 5% are actually real auction, the rest is spam. By real auction meaning the seller has an item in their possession that they offer it for sale to the highest bidder.
I know there are exceptions to this and in certain categories the E-bay market seams to work well.


38 posted on 01/24/2010 9:57:33 AM PST by Jonah Johansen ("Coming soon to a neighborhood near you")
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To: jackibutterfly

Here’s a list of auction sites and an interesting blog with comments ..

http://blog.auctionbytes.com/cgi-bin/blog/blog.pl


39 posted on 01/24/2010 9:59:50 AM PST by DvdMom (Freeper Smokin' Joe does the freeper Avian / H1N1 Ping List)
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To: I cannot think of a name

There are a lot of stupid people out there. I try to be as accurate as possible in description. Things like “Look” and “Best” in the description field totally turn me away. The amount of horrible photos (even snapshots) I see on Ebay amazes me. The typical idiot pocket camera can do a lot as far a web image goes but the cameras can’t do the thinking.

I will montage a few images into one master image to upload to Ebay to get around paying for multiple images. Over the years I have gotten very good at it.


40 posted on 01/24/2010 10:00:54 AM PST by wally_bert (It's sheer elegance in its simplicity! - The Middleman)
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To: fireman15
It's funny, since Craigslist came about, I've kind of lost my willingness to buy things I haven't seen and touched with my own hands. For example, I see lot's of people on this thread talking about gun parts. Maybe it's because we have about one and a half guns shows a month down here, but I couldn't imagine buying any part of a gun that I haven't been able to hold in my hands and examine.

This attitude is probably because my general trust in humanity was decreased with election of Zero.

41 posted on 01/24/2010 10:05:18 AM PST by I cannot think of a name
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To: DvdMom

Thanks for responding so fast. :-) However, I couldn’t find a list - I looked all over the website - no luck. Help.


42 posted on 01/24/2010 10:09:04 AM PST by jackibutterfly
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To: khnyny

I have had a couple of purchases go bad.. the sellers were both banned shortly AFTER I made a purchase.

The ebay resolution center is USELESS I have found Paypal to really work to get your money back, but I went to them too late the last time and so the last problem left me $100 in the hole..and I am very angry


43 posted on 01/24/2010 10:16:39 AM PST by RnMomof7 (Here I stand. I can do no other. God help me. Amen.)
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To: LibertarianInExile
That said, I loathed the prior feedback system. I gave sellers ‘neutral’ reviews simply because they had my money and wouldn’t give it back otherwise—and I was locked into that review. What if they hadn’t? I was shafted.

I have never liked ebay's feedback system. IMO, the seller ought not hold out on feedback once they are paid. The buyer's part in the transaction is over once they have paid, and the seller should give positive feedback immediately. I once left positive feedback for a seller, and contacted him as to why he had not done the same for me. He replied that he didn't like to bother with feedback, (even though he had hundreds to his credit).

I eventually stopped leaving feedback for sellers if they did not first leave feedback for me. I should have 20 or more feedbacks because of that. I have also never left negative feedback for a seller even if they deserved it, because I did not want to get into a negative feedback pissing match. In the 10 or so times I have sold on ebay, I have always left positive feedback to my buyers upon payment.

44 posted on 01/24/2010 10:18:22 AM PST by Sans-Culotte ( Pray for Obama- Psalm 109:8)
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To: khnyny
I gave up on eBay for most of my hobby-related selling and created my own niche, and free, auction site for my vintage computer buying and selling interests. It feels good to deprive eBay of some of the profits from their arrogance.
45 posted on 01/24/2010 10:19:14 AM PST by Filo (Darwin was right!)
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To: jackibutterfly

If you read the comments section in the article this was posted as reviews of buyer websites .

1. Ruby Lane (7.97)
2. Bonanzle (6.92)
3. Atomic Mall (6.79)
4. Amazon (6.70)
5. Estsy (6.47)
6. eBid (6.35)
7. TIAS (5.86)
8. eCrater (5.85)
9. Craigslist (5.51)
10. GoAntiques (4.48)
11. CQout (4.46)
12. Bluejay (4.28)
13. eBay (4.11)
14. OnlineAuction (3.92)
14. iOffer (3.75)


46 posted on 01/24/2010 10:19:57 AM PST by DvdMom (Freeper Smokin' Joe does the freeper Avian / H1N1 Ping List)
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To: fireman15

yeah but they seem liberal as well...that purple peace symbol is a clue


47 posted on 01/24/2010 10:22:29 AM PST by xp38
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To: RegulatorCountry

Have you used www.searchtempest.com?


48 posted on 01/24/2010 10:25:24 AM PST by nodumbblonde (Never kiss a cat while you're wearing lip gloss.)
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To: Batrachian
As a ebay seller I disagree with you about sellers leaving feedback immediately after payment is made. Paypal holds the payment and will refund it for many buyer scams. For example, a buyer buys 10 items and decides they don't want them. Then they beat these items up with a hammer to damage them, take photos as proof the items are damaged and Paypal refunds the money. As a seller you can't go back and change the feedback.

There is a new class of buyer that sprung up when sellers could no longer leave negative feedback - the buyer that leaves 100% negative feedback to cause disruption. A seller can also open a new account and buy a large number of items from compeating sellers and then leave a large number of negative feedbacks to damage the reputation of competitors. We now have to scan for buyers that leave a large number and 100% negative feedback for other sellers that we believe to be very honest. Then we block these buyers from bidding on our items. Then, sure enough we will often get a profanity laced e-mail from them wondering why they can't bid on our items.

49 posted on 01/24/2010 10:26:20 AM PST by MtnClimber (Be a Patriot, contribute to Free Republic today!)
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To: khnyny

I have been a buyer on Ebay for quite a few years, never a seller. I have had only 1 negative feedback from a seller and that was retalitory. I purchased the item, paid via Paypal, and never received my product. Weeks went buy, no response from my emails to the seller. Finally I gave up, filed a complaint with Paypal and left negative feedback with Ebay. The seller imediately refunded me my money (proof the item was never sent) and then left negative feedback for me saying I never gave her a chance to correct the problem, never contacted her, etc.


50 posted on 01/24/2010 10:27:26 AM PST by ops33 (Senior Master Sergeant, USAF (Retired))
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