Skip to comments.Indian firms hope to cash in on U.S. health-care law
Posted on 03/26/2010 1:56:26 PM PDT by Nachum
NEW DELHI -- While the contentious political battle over the new health-care law continues in the United States, in India the outsourcing industry is seeing it as a boon for business and is salivating over its prospects.
Indian companies are working with U.S. insurers handling back-office operations, including claims processing, supply management and transcription services. The extension of health care to 32 million Americans over the next decade will mean that the need for those services will grow, executives here said.
"The health-care reform bill is a very, very big opportunity for us," said Ananda Mukerji, managing director of Firstsource Solutions. He said about 40 percent of the company's business comes from dozens of U.S. hospitals and insurance companies.
(Excerpt) Read more at washingtonpost.com ...
The list, ping
Oh my God... fighting claims denials with Dell Hell Indian back office.
No wonder all the democrats exempted themselves from their bill.
MORE JOBS FOR OVERSEAS
Hello, my name is Chad, may I help you?
Americans can’t feed their children but glad to help you out there, India!
MORE UNINTENDED CONSEQUENCES
(or, are they intended?)
How many who voted for the bill thought about this *when they read it* /sarc
“Oh my God... fighting claims denials with Dell Hell Indian back office.”
Don’t worry, soon all the back-office jobs will return to the US - because we’ll have to go to India for top-notch medical care.
It will be nice to have people who “sound American” when they schedule your surgery in Mumbai.
Transcription services will be done by people for whom English is a second or third language. What could go wrong?
This bill was such a good idea in so many ways. (/s)
oh lucky us. our computer customer service has gone in the crapper. Just think what this will be like....
Health Care in India
Lessons from a Frugal Innovator.
April 2009 Economist.
Informative and to your point, too.
I spoke to a guy named Pushcar one time? It wasn’t a very “people friendly” experience. LOL!
I have a family member who works for a very big, well-known health insurer. They have always been 100% against sending jobs offshore, largely because they are always running ads telling us how many jobs they provide in the community.
That all changed last fall when it started looking like Obamacare might pass. They whacked more than half of their IT department, and are now looking to VERY AGRESSIVELY move as many jobs to low-wage offshore sites as possible.
Can’t blame them as the Feds now tell them what % they can spend on administration. Obamacare is going to double unemployment in this state.
This is where I part ways with many of my brethren. I think this should be stopped cold. Let Americans do this stuff. Tea Party folks, blue collar workers, Reagan Demcorats and union members can all unite on this to halt the expansion and bar all Federal funding or Medicare reimbursement for any hospital, health system or ins co. which outsources say 10% or more of its claims, etc.
My company outsourced all the healthcare infrastucture to India. It too me 5 months to get my HSA account setup correctly on what should have taken 10 min.
HR took down all the help links from the internal website to complain so now the only way they know the system is broken is for India to tell them.
I’m not holding my breath for that to happen.
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