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Indian firms hope to cash in on U.S. health-care law
wapo ^ | 3/26/10 | Rama Lakshmi

Posted on 03/26/2010 1:56:26 PM PDT by Nachum

NEW DELHI -- While the contentious political battle over the new health-care law continues in the United States, in India the outsourcing industry is seeing it as a boon for business and is salivating over its prospects.

Indian companies are working with U.S. insurers handling back-office operations, including claims processing, supply management and transcription services. The extension of health care to 32 million Americans over the next decade will mean that the need for those services will grow, executives here said.

"The health-care reform bill is a very, very big opportunity for us," said Ananda Mukerji, managing director of Firstsource Solutions. He said about 40 percent of the company's business comes from dozens of U.S. hospitals and insurance companies.

(Excerpt) Read more at washingtonpost.com ...


TOPICS: Business/Economy; Foreign Affairs; Government; News/Current Events
KEYWORDS: firms; healthcare; indian; law
Did I ever mention I sell international health insurance?
1 posted on 03/26/2010 1:56:26 PM PDT by Nachum
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To: Jet Jaguar; NorwegianViking; ExTexasRedhead; HollyB; FromLori; EricTheRed_VocalMinority; ...

The list, ping


2 posted on 03/26/2010 1:56:50 PM PDT by Nachum (The complete Obama list at www.nachumlist.com)
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To: Nachum

Oh my God... fighting claims denials with Dell Hell Indian back office.

No wonder all the democrats exempted themselves from their bill.


3 posted on 03/26/2010 1:58:27 PM PDT by FormerACLUmember (The urge to save humanity is almost always a false front for the urge to rule. - H. L. Menken.)
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To: Nachum

MORE JOBS FOR OVERSEAS


4 posted on 03/26/2010 1:59:27 PM PDT by dalebert
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To: FormerACLUmember

Hello, my name is Chad, may I help you?


5 posted on 03/26/2010 2:00:15 PM PDT by rahbert
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To: Nachum

Americans can’t feed their children but glad to help you out there, India!


6 posted on 03/26/2010 2:01:33 PM PDT by bgill (The framers of the US Constitution established an entire federal government in 18 pages.)
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To: Nachum
I guess I’ll move to India and get a job turning down claims before there’s a mad rush to get jobs in India. I’ll be making up a list of names of those to never be denied, though, so look for instructions on how to sign up so that you can avoid the consequences of what we’ve done to ourselves by having a brainwashed population who elected this SOB.

Regards

7 posted on 03/26/2010 2:01:39 PM PDT by Rashputin
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To: dalebert

MORE UNINTENDED CONSEQUENCES

(or, are they intended?)

How many who voted for the bill thought about this *when they read it* /sarc


8 posted on 03/26/2010 2:05:12 PM PDT by bigbob
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To: FormerACLUmember

“Oh my God... fighting claims denials with Dell Hell Indian back office.”

Don’t worry, soon all the back-office jobs will return to the US - because we’ll have to go to India for top-notch medical care.

It will be nice to have people who “sound American” when they schedule your surgery in Mumbai.


9 posted on 03/26/2010 2:05:46 PM PDT by RFEngineer
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To: Nachum

Transcription services will be done by people for whom English is a second or third language. What could go wrong?


10 posted on 03/26/2010 2:05:54 PM PDT by Drill Thrawl (Another day, another injury, another step closer. Are you prepared?)
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To: Nachum

This bill was such a good idea in so many ways. (/s)


11 posted on 03/26/2010 2:06:11 PM PDT by Southside_Chicago_Republican ("During times of universal deceit, telling the truth becomes a revolutionary act." --Orwell)
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To: Nachum
This is the ultimate irony - we will beggar ourselves providing third-rate Soviet-style healthcare to ourselves, and enough cash to India that the Indians will be able to afford to provide themselves with a first-rate healthcare system like the one we used to have here.

The Price of Apathy II, small version
12 posted on 03/26/2010 2:07:06 PM PDT by Oceander (The Price of Freedom is Eternal Vigilance -- Thos. Jefferson)
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To: Nachum
I can also see Americans being required to call a phone number ("Dialing for Dollars") every morning in order to speak to a "nurse" to explain your health problem in hopes that you'll be awarded a doctor's appointment during the current year. More than likely, you'll be speaking to someone over in New Delhi. One of the big benefits of this arrangement will be that you'll probably be able to speak to someone about your computer problems or book and DVD orders while you're on hold.

Sarc/

13 posted on 03/26/2010 2:07:23 PM PDT by FlingWingFlyer (We've got an expanding, fat porker government demanding that WE get skinny! I don't get it!)
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To: Nachum

oh lucky us. our computer customer service has gone in the crapper. Just think what this will be like....


14 posted on 03/26/2010 2:12:39 PM PDT by the long march
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To: Oceander

http://www.freerepublic.com/focus/f-news/2270586/posts

Health Care in India

Lessons from a Frugal Innovator.

April 2009 Economist.

Informative and to your point, too.


15 posted on 03/26/2010 2:12:41 PM PDT by swarthyguy (Join ACFANS - Alleged Conservatives For A Nanny State. www.acfans.com (Ha!)
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To: swarthyguy
Wow, thanks for posting the link to that info! That really makes the point.

The Price of Apathy II, small version
16 posted on 03/26/2010 2:14:49 PM PDT by Oceander (The Price of Freedom is Eternal Vigilance -- Thos. Jefferson)
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To: FlingWingFlyer
Oh my gosh have you ever had to deal with these people...half of them I totally can't understand what they are saying...and its obvious they are only reading from a card with pat replies-and this was for customer service about something that was no big deal to have to speak to them about health issues will be worse than HELL....
WE ARE TOAST
17 posted on 03/26/2010 2:16:48 PM PDT by okokie
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To: okokie

I spoke to a guy named Pushcar one time? It wasn’t a very “people friendly” experience. LOL!


18 posted on 03/26/2010 2:19:48 PM PDT by FlingWingFlyer (We've got an expanding, fat porker government demanding that WE get skinny! I don't get it!)
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To: Nachum

I have a family member who works for a very big, well-known health insurer. They have always been 100% against sending jobs offshore, largely because they are always running ads telling us how many jobs they provide in the community.

That all changed last fall when it started looking like Obamacare might pass. They whacked more than half of their IT department, and are now looking to VERY AGRESSIVELY move as many jobs to low-wage offshore sites as possible.

Can’t blame them as the Feds now tell them what % they can spend on administration. Obamacare is going to double unemployment in this state.


19 posted on 03/26/2010 2:35:39 PM PDT by Buckeye McFrog
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To: Nachum

This is where I part ways with many of my brethren. I think this should be stopped cold. Let Americans do this stuff. Tea Party folks, blue collar workers, Reagan Demcorats and union members can all unite on this to halt the expansion and bar all Federal funding or Medicare reimbursement for any hospital, health system or ins co. which outsources say 10% or more of its claims, etc.


20 posted on 03/26/2010 2:48:04 PM PDT by montag813
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To: Nachum

My company outsourced all the healthcare infrastucture to India. It too me 5 months to get my HSA account setup correctly on what should have taken 10 min.

HR took down all the help links from the internal website to complain so now the only way they know the system is broken is for India to tell them.

I’m not holding my breath for that to happen.


21 posted on 03/26/2010 3:17:54 PM PDT by Zathras
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