Skip to comments.India:Inside job gives call centres a pool of cheap labour(inmates to man call center)
Posted on 05/12/2010 9:25:22 PM PDT by TigerLikesRooster
May 13, 2010
Inside job gives call centres a pool of cheap labour
Rhys Blakely in Mumbai
Britons have grown accustomed to dialling call centres in Bangalore to check their bank details. But what if your banks back office was in an Indian prison and was manned by criminals?
In what has been billed as a unique public-private experiment, an Indian outsourcing company that claims Royal Bank of Scotland and Goldman Sachs as clients is to employ inmates at Cherlapally Central Jail in Hyderabad to help to process bank paperwork.
About 250 prisoners both convicts and those awaiting trial will carry out work for Indian banks and insurance companies after receiving training in basic tasks such as typing application form details into computers.
They will also help to process insurance claims, said C. Narayanacharyulu, a director of Radiant Info Systems, the outsourcing company involved.
He could see no reason why inmates should not carry out work for British banks. Why not? he asked. We believe that about 200 prisoners at Cherlapally are already computer-literate.
(Excerpt) Read more at timesonline.co.uk ...
Its not like there are any unemployed people in the UK.
If an Indian prisoner tries to commit identity theft, yet is not successful because I can’t understand a word he says, is it still a crime?
(The whole “if a tree falls in the forest” issue...)
What’s the difference between the crooks in prison and the crooks in Goldman’s offices?