I hope the concrete business wins in court.
People look at those reviews closely to determine who they will call on. Anyone in Internet Marketing knows this.
This company didn’t even do work for her. You don’t just run to the Internet to ruin someone’s business. What’s wrong with people?
60% of businesses in this country have 5 or fewer employees. Those are people who are trying to feed their families—which isn’t easy to do nowadays, for quite a few reasons.
If a company scams you, they deserve an F. If they totally screw up your concrete, and don’t make it right, they deserve an F. If they provide horrible service, lie to you, treat you poorly, they might deserve an F.
But if they don’t want to work for you, for ANY reason, that doesn’t mean they deserve an F.
Maybe the guy just didn’t like this lady, or sensed that they wouldn’t get along.
I own a small business and I walk away from jobs where I suspect I might not get along with the other party (If I see an 0bama sticker in the drive, I keep driving, for example.).
This is self preservation.
This troublemaker needs to think before she badmouths someone.
If his company is not a corporation then he has a DBA (Doing Business As). Meaning, his own name is right behind the fictitious one.
Don’t mess with small businesses like this, unless they truly deserve it—you could really do harm.
I’m with you there. I’m in the process of hanging out my shingle as a management consultant, and the school of hard knocks has taught me that one of the most important things to know is when to decline or resign from business. I’ve seen far too many deals go sour because they shouldn’t have been made in the first place.