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Chase Online Banking Down Since Monday
NewsCore Via myFOXphoenix.com ^ | September14, 2010 | NewsCore

Posted on 09/14/2010 4:49:48 PM PDT by John W

Edited on 09/14/2010 4:52:36 PM PDT by Admin Moderator. [history]

The outage was due to "technical problems," said Chase spokesman Tom Kelly, who added that the problem was "not related to hackers or fraud."

Kelly said the company was "working to fix the problem as soon as possible."

"Rather then give a prediction about when it will be fixed, we're just going to tell people when it goes back up," Kelly said about 6:00pm ET. "But we are talking hours not days."


(Excerpt) Read more at myfoxphoenix.com ...


TOPICS: Business/Economy; News/Current Events
KEYWORDS: banking; chase; cybersecurity; internet
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1 posted on 09/14/2010 4:49:50 PM PDT by John W
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To: John W
"not related to hackers or fraud."

Then it must be incompetence. I'm relieved.

2 posted on 09/14/2010 4:53:24 PM PDT by glorgau
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To: John W
I have two Chase credit cards as a result of Chase buying Bank One. However, since I do not have a Chase banking account, I am unable to pay on-line or by phone. A phone payment costs an extra $10.00.
3 posted on 09/14/2010 4:54:42 PM PDT by Bronzy
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To: glorgau
I had just started a thread on this topic, but it was quickly locked... odd.

I wonder what's so controversial about discussing today's temporary failure of online (and retail) banking outages???

4 posted on 09/14/2010 4:55:15 PM PDT by Cementjungle
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To: John W
Weird. Someone else posted that BofA is also down. The dollar fell off a cliff today (US Dollar Index). Gold and Silver also shot up like the second stage of a rocket.
5 posted on 09/14/2010 4:55:15 PM PDT by justa-hairyape
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To: glorgau

i bet a cio’s butt is in a sling over this


6 posted on 09/14/2010 4:56:03 PM PDT by devane617 (November!)
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To: John W

I tried to get my banking info over the phone today and couldn’t, Chase has usually been reliable.


7 posted on 09/14/2010 4:56:12 PM PDT by PROCON ( We Must Always Remember!)
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To: Cementjungle

Duplicate threads is my guess. This one has an official explanation from Chase, at least.


8 posted on 09/14/2010 4:56:17 PM PDT by justa-hairyape
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To: devane617
i bet a cio’s butt is in a sling over this

That would be three CIO's... Chase, Bank of America and the Social Security Administration. Those are the three today I'm aware of.

9 posted on 09/14/2010 4:57:22 PM PDT by Cementjungle
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To: Cementjungle

I think the Admin has an Uncle-in-Law who is a branch Manager of Chase.

But I am kidding. A lot. Really!


10 posted on 09/14/2010 4:57:49 PM PDT by Cyber Liberty (Build a man a fire; he'll be warm for a night. Set a man on fire; he'll be warm the rest of his life)
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To: Cementjungle

sorry, don’t get it


11 posted on 09/14/2010 4:58:35 PM PDT by devane617 (November!)
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To: justa-hairyape

I’ve had no problem today with BofA online banking. Just used a few minutes in addition to several other times today.


12 posted on 09/14/2010 4:59:00 PM PDT by Vicki (Washington State where anyone can vote .... illegals, non-residents, dead people, dogs, felons)
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To: John W

Just because their website is down, I’ll bet you still have to pay late charges...


13 posted on 09/14/2010 4:59:30 PM PDT by Leo Farnsworth (I'm really not Leo Farnsworth.)
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To: John W
I wonder, is it just their website that is down or are all their internet based services affected? Bill pay, Direct Deposits, ATM/Debit card services.

The article makes it sound like just the website access is down.

14 posted on 09/14/2010 4:59:57 PM PDT by SC Swamp Fox (Aim small, miss small.)
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To: Bronzy

They have free checking accounts. Might as well set one up.


15 posted on 09/14/2010 5:00:23 PM PDT by ican'tbelieveit (Join FreeRepublic's Folding@Home team (Team# 36120), KW:Folding)
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To: Vicki
I’ve had no problem today with BofA online banking.

It's BofA's debit cards at retail outlets... and Chase's online banking system.

16 posted on 09/14/2010 5:00:40 PM PDT by Cementjungle
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To: John W

>> Article: “ Kelly said about 6:00pm ET. “But we are talking hours not days.”

Won’t be long before a full day passes.

FWIW, the branches are also feeling the outage but can still provide the services not available online.


17 posted on 09/14/2010 5:00:47 PM PDT by Gene Eric
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To: PROCON
I decided against trying to get any info by 'phone. With the web down for so long the 'phones are probably overloaded.

Very strange that it is taking this long to fix.

18 posted on 09/14/2010 5:01:43 PM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: John W

Q. How can you tell if a Chase representative is lying?

A. their lips move.

Chase cannot be trusted under any conditions. If you can, I strongly recommend you transfer your business to a local bank and never look back.


19 posted on 09/14/2010 5:01:48 PM PDT by Bean Counter (Now what kind of a geroo are you anyway?)
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To: glorgau

I became a Chase customer when they picked up Washington Mutual. Their website has always been slow and clunky.


20 posted on 09/14/2010 5:02:12 PM PDT by Bubba Ho-Tep ("More weight!"--Giles Corey)
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To: John W

Just a coincidence. WellsFargo is fine, no issues. As is CitiCorp. Just a BOA and Chase issue and it seems BOA is fine right now.


21 posted on 09/14/2010 5:02:35 PM PDT by RachelFaith (2010 is going to be a 100 seat Tsunami - Welcome to "The Hunt for Red November".)
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To: PROCON

I just called Chase by phone and was able to make a transfer from my savings to checking over the phone. Now I don’t know if it actually went through or not even though they gave me a confirmation number. I assume it did.


22 posted on 09/14/2010 5:03:03 PM PDT by murron (Proud Mom of a Marine Vet)
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To: John W

Broadview networks has had a regional outage from Boston to DC all day today. It took down my company’s access to the internet, along with all of their customers. My guess is that this is related to that #fail.


23 posted on 09/14/2010 5:03:18 PM PDT by rotstan
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To: Bean Counter

I set up an account for my daughter with a local bank. Within two months of setting up the account, they were shut down. Turns out they had a guy writing loans who also sat on the loan approval committee. He was paid on a commission style basis and was raking in big bucks. Ran the bank into the ground.

Yeah, those local banks are so much better. Crooks are crooks, no matter where you live.


24 posted on 09/14/2010 5:05:09 PM PDT by ican'tbelieveit (Join FreeRepublic's Folding@Home team (Team# 36120), KW:Folding)
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To: rotstan
Broadview networks has had a regional outage from Boston to DC all day today. It took down my company’s access to the internet, along with all of their customers. My guess is that this is related to that #fail.

Chase has been down since yesterday.

I can however get into my Chase merchant account, but can't verify if that's working or not, as I don't have any credit card charges to process today.

25 posted on 09/14/2010 5:06:18 PM PDT by Cementjungle
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To: Cementjungle
"It's BofA's debit cards at retail outlets"

I used my BofA debit card at two different places today without any problems.

26 posted on 09/14/2010 5:10:46 PM PDT by mass55th (Courage is being scared to death - but saddling up anyway...John Wayne)
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To: Cementjungle

I used my BoA debit card four times today without any problem.


27 posted on 09/14/2010 5:14:19 PM PDT by kalee (The offences we give, we write in the dust; Those we take, we engrave in marble. J Huett 1658)
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To: Leo Farnsworth

I went into a branch today. They said they’d reverse all charges incurred as a result of the website being down.


28 posted on 09/14/2010 5:14:24 PM PDT by freeagle
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To: kalee
I used my BoA debit card four times today without any problem.

I guess that problem must be local to my area then.

29 posted on 09/14/2010 5:15:38 PM PDT by Cementjungle
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To: John W
Perhaps a satellite got knocked out of orbit.
30 posted on 09/14/2010 5:21:07 PM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: Bean Counter

Noticed on their home page today that they no longer have FDIC coverage.


31 posted on 09/14/2010 5:23:05 PM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: Churchillspirit

Anybody wondering why gold is going sky high?


32 posted on 09/14/2010 5:29:26 PM PDT by oldtimer
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To: Churchillspirit

At the bottom of https://www.chase.com/ claims they are a member of FDIC.


33 posted on 09/14/2010 5:32:02 PM PDT by BullDog108 (“There is no way to refudiate her strategery, so they misunderestimate her.”)
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To: John W

It’s been more than a little inconvenient.


34 posted on 09/14/2010 5:38:31 PM PDT by jazminerose
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To: John W
I could be the offshore support. American Corporations that have offshored their software development are building their systems and reputations on shifting sands.
35 posted on 09/14/2010 5:41:12 PM PDT by Plumres
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To: John W

WSJ is reporting it’s a software glitch:

http://online.wsj.com/article/SB10001424052748704285104575492353620968926.html


36 posted on 09/14/2010 5:43:02 PM PDT by jazminerose
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To: BullDog108
How do you interpret.....

"Chase is no longer participating in the FDIC Transaction Account Guarantee Program."

37 posted on 09/14/2010 5:44:18 PM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: SC Swamp Fox

I just went online to pay my bills using Billpay and couldn’t do it. So that part is down anyway.

I used an ATM to make a deposit earlier. They took that just fine :)


38 posted on 09/14/2010 5:46:04 PM PDT by Persevero (Homeschooling for Excellence since 1992)
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To: Churchillspirit

I guess they must be non-participating members... ;^)


39 posted on 09/14/2010 5:46:58 PM PDT by BullDog108 ("There is no way to refudiate her strategery, so they misunderestimate her.")
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To: John W

I did my weekly grocery shopping today with my Chase ATM card. No problems.


40 posted on 09/14/2010 5:48:01 PM PDT by Ticonderoga34 (Free Obama's Birth Certificate!)
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To: Churchillspirit

That is the TARP program which changed the insured amounts.


41 posted on 09/14/2010 5:49:51 PM PDT by ThomasThomas (I am working on it now!)
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To: glorgau

I want Washington Mutual back, Chase sucks!!!!


42 posted on 09/14/2010 5:50:35 PM PDT by dalereed
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To: Bronzy

I have one Chase CC (Mastercard) & my mortgage is serviced by them (no checking/savings accts.), and I have online access and payments. You might want to try again.


43 posted on 09/14/2010 5:58:34 PM PDT by Drago
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To: Churchillspirit

The FDIC “Transaction Account Guarantee”(TAG) program is different than the regular FDIC account insurance program. All “regular” Chase accounts are FDIC insured to $250,000..

See:

https://www.chase.com/index.jsp?pg_name=ccpmapp/shared/marketing/page/FDIC_Coverage
and
http://www.fdic.gov/news/news/financial/2010/fil10015.html


44 posted on 09/14/2010 6:08:07 PM PDT by Drago
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To: ThomasThomas

Thanks.


45 posted on 09/14/2010 6:08:54 PM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: John W

On Mainstreet U..S.A...everything is shutting down as businesses and restaurants that go way back have gone out of business...

But one thing that’s being built and sticks out like a sore thumb is lots of Chase bank branches.....

Your “stimulus” dollars at work!!!!

borrow at zero percent from the Fed and loan to Geithner and Obama at 4%.......


46 posted on 09/14/2010 6:13:08 PM PDT by Beowulf9
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To: John W

This is BS. I have two, count em, two accounts that I’ve been experimenting using this electronic banking. Been going on 6 months, I was about to sign on for more, but not now.

Big brother is all over & incompetent. I’m going more cash and barter system. Can’t trace me.


47 posted on 09/14/2010 6:36:14 PM PDT by 23 Everest (A gun in hand is better than a cop on the phone.)
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To: glorgau
Then it must be incompetence. I'm relieved.

You Wish.
Ever heard of the average daily balace that they charge you interest on?

If you can't get on line to make a payment they collect more interest...

48 posted on 09/14/2010 7:30:48 PM PDT by Publius6961 ("In 1964 the War on Poverty Began --- Poverty won.")
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To: glorgau
Then it must be incompetence. I'm relieved.

You Wish.
Ever heard of the average daily balace that they charge you interest on?

If you can't get on line to make a payment they collect more interest...

49 posted on 09/14/2010 7:31:13 PM PDT by Publius6961 ("In 1964 the War on Poverty Began --- Poverty won.")
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To: Ticonderoga34
I did my weekly grocery shopping today with my Chase ATM card. No problems.

So?
What's your point?
Debits are posted at the speed of light; instantly.

It's the credits (payments) that may take a whole weekend to post, generating more interest... for the bank.

50 posted on 09/14/2010 7:34:15 PM PDT by Publius6961 ("In 1964 the War on Poverty Began --- Poverty won.")
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