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Hackers steal McDonald's customer data
Network World ^ | 12/11/10 | Juan Carlos Perez

Posted on 12/11/2010 12:55:23 PM PST by Libloather

Hackers steal McDonald's customer data
Compromised information includes names, postal and e-mail addresses, phone numbers and age-verification data
By Juan Carlos Perez, IDG News Service
December 11, 2010 10:41 AM ET

McDonald's is working with law enforcement authorities after malicious hackers broke into another company's databases and stole information about an undetermined number of the fast food chain's customers.

McDonald's has also alerted potentially affected customers via e-mail and through a message on its website.

"We have been informed by one of our long-time business partners, Arc Worldwide, that limited customer information collected in connection with certain McDonald’s websites and promotions was obtained by an unauthorized third party," a McDonald's spokeswoman said via e-mail on Saturday.

(Excerpt) Read more at networkworld.com ...


TOPICS: Crime/Corruption; Extended News; Government; News/Current Events
KEYWORDS: customer; data; hackers; mcdonalds
Wikileaks gets scooped?
1 posted on 12/11/2010 12:55:27 PM PST by Libloather
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To: Libloather

Why in heaven’s name would anyone give Mickey D’s his/her personal info?!


2 posted on 12/11/2010 12:57:35 PM PST by mewzilla (Hey, Schumer, how's that Lockerbie bomber deal investigation coming along?)
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To: Libloather

What did they steal how many times I come through the drive though


3 posted on 12/11/2010 12:57:51 PM PST by wild74
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To: wild74

I have never driven through a drive through


4 posted on 12/11/2010 12:59:12 PM PST by Perdogg (What Would Aqua Buddha do?)
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To: Libloather

Who registers as a McD’s customer? I just walk in, order the double cheeseburger and leave.


5 posted on 12/11/2010 1:00:21 PM PST by Bryanw92 (Obama is like a rocket scientist....who's trying to do brain surgery with a hammer.)
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To: Perdogg

You should try it. All the cool kids are doing it!


6 posted on 12/11/2010 1:01:14 PM PST by Bryanw92 (Obama is like a rocket scientist....who's trying to do brain surgery with a hammer.)
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To: mewzilla
Why in heaven’s name would anyone give Mickey D’s his/her personal info?!

Who buys McD's with credit cards?

7 posted on 12/11/2010 1:01:47 PM PST by LoneRangerMassachusetts (The meek shall not inherit the Earth)
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To: Bryanw92

Maybe information from customers who used credit/debit cards.


8 posted on 12/11/2010 1:02:57 PM PST by Bronzy (We Remembered In November.)
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To: LoneRangerMassachusetts

Well, I don’t. But I wouldn’t sign up for anything, either.


9 posted on 12/11/2010 1:02:57 PM PST by mewzilla (Hey, Schumer, how's that Lockerbie bomber deal investigation coming along?)
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To: Libloather

I have never given that kind of info to McD’s, they don’t even ask for my name. Of course, I pay in cash.


10 posted on 12/11/2010 1:03:42 PM PST by GeronL (#7 top poster at CC, friend to all, nicest guy ever, +96/-14, ignored by 1 sockpuppet.. oh & BANNED)
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To: Libloather
It is amazing that people will pay a $3.00 or more credit card charge on top of a $5.00 meal.
11 posted on 12/11/2010 1:04:12 PM PST by meadsjn (Sarah 2012, or sooner)
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To: LoneRangerMassachusetts
Who buys McD's with credit cards?

Just about everyone I see in line in front of me - at most drive through windows.

12 posted on 12/11/2010 1:04:58 PM PST by Libloather (Teapublican, PROUD birther, mobster, pro-lifer, anti-warmer, enemy of the state, extremist....)
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To: Libloather

Food Nazis probably stole this information to use to push for a fast food tax.


13 posted on 12/11/2010 1:09:40 PM PST by The Great RJ (The Bill of Rights: Another bill members of Congress haven't read.)
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To: Libloather
"malicious hackers"

What makes them so malicious?

Now THIS would be malicious....


14 posted on 12/11/2010 1:10:08 PM PST by Christian Engineer Mass (Leftys who zone in on Palin miss the point. America's not about single figures. That's for NK/Cuba.)
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To: Libloather

Regulate the Internet post haste for the good of all. /s


15 posted on 12/11/2010 1:10:18 PM PST by EGPWS (Trust in God, question everyone else)
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To: Libloather

The most amazing thing to me is even after learning about these breaches, many executives still take the, “it can’t happen here” attitude. Most even think they’re doing all that is necessary, even when told that their data is at risk. I’ve seen it far too many times. I’ve said it before and it’s still just as relevant: IT security, with the only possible exception being banking, is so lax as to be pathetic.

FReepers, remember this the next time you go to your doctor’s or dentist’s office (HIPPA is a joke) or give your employer information they need, this information is quite likely easily stolen.


16 posted on 12/11/2010 1:11:26 PM PST by FourPeas (From the same mouth come blessing and cursing. My brothers, these things ought not to be so. Ja 3:10)
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To: Libloather

Moochelle’s getting tough,gonna track em down and make them pay double


17 posted on 12/11/2010 1:11:28 PM PST by Doogle ((USAF.68-73..8th TFW Ubon Thailand..never store a threat you should have eliminated))
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To: FourPeas

Ugh, make that HIPAA.


18 posted on 12/11/2010 1:14:47 PM PST by FourPeas (From the same mouth come blessing and cursing. My brothers, these things ought not to be so. Ja 3:10)
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To: Bronzy

No, it just for age verification for on-line games they play like with codes on their cups or Monopoly pieces. They don’t have your credit card info or anything like that, basically about what someone could figure out by looking in a phone book is all.

Anyone stupid enough to give them their SS or credit card number to play a game deserves to get a harsh life lesson IMHO.


19 posted on 12/11/2010 1:21:04 PM PST by Abathar (Proudly posting without reading the article carefully since 2004)
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To: LoneRangerMassachusetts

I use my debit card all the time, nice not to have to worry if I have enough cash on me and I don’t want to ever use a credit card again.


20 posted on 12/11/2010 1:23:09 PM PST by Abathar (Proudly posting without reading the article carefully since 2004)
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To: mewzilla

I had to register on their site to play monopoly. It was just name and address type of information.

I just received an email from Walgreens last week that said their customer data had been hacked as well. I am assuming that would mean pharmacy as well.

We had our flu shot there this year and had to give some information for that. Nothing that someone could use to steal our identity however I have had a few prescriptions filled there.

There is no way our medical records are private. No way.


21 posted on 12/11/2010 1:25:03 PM PST by conservativegranny
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To: meadsjn

There is no extra charge for using a credit card, McDonalds might lose 2-3% on their end to VISA but the guy using it pays the same as you do with cash.


22 posted on 12/11/2010 1:26:01 PM PST by Abathar (Proudly posting without reading the article carefully since 2004)
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To: FourPeas
My long-time transcription job at a Phoenix hospital was just sent to India. The Indians doing American patient's medical reports are doing the job in their homes and have access to your SSN, DOB, address, and phone number, not to mention all of your medical information.

Heck, I had access to that information as well, but I never used it for nefarious purposes. Of course, I don't live in a 3rd world country making slave wages....well, not yet anyway.

Mrs. Prince of Space

23 posted on 12/11/2010 1:26:10 PM PST by Prince of Space
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To: Abathar

Thanks. I’m safe. Some of those games and free drawings take your name off the “No Call” list by signing up for the drawing.


24 posted on 12/11/2010 1:26:25 PM PST by Bronzy (We Remembered In November.)
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To: mewzilla
Why in heaven’s name would anyone give Mickey D’s his/her personal info?!

Never question Big Ronald Madam 2 Big Mac meals (one regular Coke, one Diet Coke) and 2 Happy Meals last Thursday person...

We and Disney are EVERYWHERE BUAHAHAHAHAHA!

25 posted on 12/11/2010 1:27:50 PM PST by freedumb2003 (Lt. Drebin: Like a blind man at an orgy, I was going to have to feel my way through.)
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To: Libloather

Overheard in the MIT Computer Lab:

12 Trillion Served? WTF?


26 posted on 12/11/2010 1:28:05 PM PST by texmexis best (`)
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To: Christian Engineer Mass

And here I thought computers just blow up when you ask them non sequiteurs...


27 posted on 12/11/2010 1:29:29 PM PST by freedumb2003 (Lt. Drebin: Like a blind man at an orgy, I was going to have to feel my way through.)
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To: Libloather

Did they get fries with that?


28 posted on 12/11/2010 1:30:26 PM PST by mikrofon (Not-Happy meal)
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Comment #29 Removed by Moderator

To: Libloather
Unless someone can come up with a foolproof way to lock data in computers, this will never end.

Seems I remember something like "...all your eggs in one basket...", or something like that.
30 posted on 12/11/2010 1:41:39 PM PST by FrankR (Don't let the bastards wear you down!)
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To: mewzilla
'Why in heaven’s name would anyone give Mickey D’s his/her personal info?!'

I suppose it's only those who use their credit/debit cards to purchase $10 worth of food.

31 posted on 12/11/2010 1:50:39 PM PST by NoGrayZone (What we conservatives call the privates, the liberals call public access! (thnx Balding_Eagle)
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To: The Great RJ

Probably MO did it to close down fast foods.


32 posted on 12/11/2010 1:55:42 PM PST by bgill (K Parliament- how could a young man born in Kenya who is not even a native American become the POTUS)
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To: LoneRangerMassachusetts

Think about it.


33 posted on 12/11/2010 2:33:30 PM PST by Secret Agent Man (I'd like to tell you, but then I'd have to kill you.)
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To: meadsjn
It is amazing that people will pay a $3.00 or more credit card charge on top of a $5.00 meal.

I don't pay fees for using a credit card. Perhaps you don't know the difference between credit cards and ATM cards?

34 posted on 12/11/2010 2:47:58 PM PST by PAR35
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To: Libloather

McBurglar steal McDonald’s customer data


35 posted on 12/11/2010 3:52:10 PM PST by bunkerhill7
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To: bunkerhill7

I think it’s Hamburglar.


36 posted on 12/11/2010 3:53:26 PM PST by GourmetDan (Eccl 10:2 - The heart of the wise inclines to the right, but the heart of the fool to the left.)
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To: GourmetDan

no,McDonald`s doesn`t serve ham any more- it`s all halal now.


37 posted on 12/11/2010 3:57:04 PM PST by bunkerhill7
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To: GourmetDan

It`s MeccaBurgers now


38 posted on 12/11/2010 3:58:20 PM PST by bunkerhill7
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To: mikrofon
Did they get fries with that?

Yes, with a side dish of E. Coli and salmonella.

39 posted on 12/11/2010 4:05:59 PM PST by He Rides A White Horse (unite)
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To: Prince of Space

I’m sorry about your job. I guess I shouldn’t be surprised, but I’d think something as technical and important as transcription would be done by a native English speaker. A family member did hospital transcribing and from the stories I’ve heard, having an excellent grasp of the language is essential.

I also know of health care companies that have outsourced jobs to India that involve having access to SSN, wages, personal heathcare information, etc. There’s no special security done on the Indian workers, and there’s no way of knowing what is done with the information they have access to — it all relies on the honor system. Scary.


40 posted on 12/11/2010 5:01:10 PM PST by FourPeas (From the same mouth come blessing and cursing. My brothers, these things ought not to be so. Ja 3:10)
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To: Christian Engineer Mass
That's just magnificent.

Weekly World News, we miss you.

41 posted on 12/11/2010 5:45:58 PM PST by TChad
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To: Libloather
Here is the email I received:

BEGIN


December 10, 2010

Dear Valued McDonald's Customer,

Our records indicate you previously elected to submit information to McDonald's in connection with one of our websites or promotions. We wanted to let you know there is a possibility that the limited information you provided to McDonald's through its websites or promotions was improperly accessed by an unauthorized third party.

By way of background, McDonald's asked Arc Worldwide, a long-time business partner, to develop and coordinate the distribution of promotional emails. Arc hired an email service provider, a standard business practice, to supervise and manage the email database. That email service provider has advised that its computer systems recently were accessed by an unauthorized third party, and that information, including information that you provided to McDonald's, may have been accessed by that unauthorized third party. Law enforcement officials have been notified and are investigating this incident.

McDonald's does not collect sensitive financial information, such as Social Security Numbers or credit card numbers, online or through email. As such, the information improperly accessed did not include this type of information. Rather, the limited information you provided to McDonald's included information required to confirm your age, a method to contact you (such as name, mobile phone number, and postal address and/or email address), and other general preference information. In the event that you are contacted by someone claiming to be from McDonald's asking for personal or financial information, do not respond and instead immediately contact us at the number below so we can contact the authorities. Please remember, McDonald's would not ask for that type of information online or through email.

We apologize for any concern this incident may cause. Protecting our valued customers is very important to us. If you have any questions or concerns, rather than replying to this email, please contact us immediately at our toll-free number 1-800-244-6227. For additional information please visit our website at http://www.mcdonalds.com/notice .

Sincerely,
McDonald's Customer Satisfaction Team

END

Note: I may not believe the part about credit cards because McDonald's has an online affiliate store where you can purchase McDonald's merchandise.

.

42 posted on 12/11/2010 6:56:44 PM PST by Buddy B (MSgt Retired-USAF - Year: 1972)
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