Skip to comments.Hackers steal McDonald's customer data
Posted on 12/11/2010 12:55:23 PM PST by Libloather
Hackers steal McDonald's customer data
Compromised information includes names, postal and e-mail addresses, phone numbers and age-verification data
By Juan Carlos Perez, IDG News Service
December 11, 2010 10:41 AM ET
McDonald's is working with law enforcement authorities after malicious hackers broke into another company's databases and stole information about an undetermined number of the fast food chain's customers.
McDonald's has also alerted potentially affected customers via e-mail and through a message on its website.
"We have been informed by one of our long-time business partners, Arc Worldwide, that limited customer information collected in connection with certain McDonalds websites and promotions was obtained by an unauthorized third party," a McDonald's spokeswoman said via e-mail on Saturday.
(Excerpt) Read more at networkworld.com ...
Why in heaven’s name would anyone give Mickey D’s his/her personal info?!
What did they steal how many times I come through the drive though
I have never driven through a drive through
Who registers as a McD’s customer? I just walk in, order the double cheeseburger and leave.
You should try it. All the cool kids are doing it!
Who buys McD's with credit cards?
Maybe information from customers who used credit/debit cards.
Well, I don’t. But I wouldn’t sign up for anything, either.
I have never given that kind of info to McD’s, they don’t even ask for my name. Of course, I pay in cash.
Just about everyone I see in line in front of me - at most drive through windows.
Food Nazis probably stole this information to use to push for a fast food tax.
Regulate the Internet post haste for the good of all. /s
The most amazing thing to me is even after learning about these breaches, many executives still take the, “it can’t happen here” attitude. Most even think they’re doing all that is necessary, even when told that their data is at risk. I’ve seen it far too many times. I’ve said it before and it’s still just as relevant: IT security, with the only possible exception being banking, is so lax as to be pathetic.
FReepers, remember this the next time you go to your doctor’s or dentist’s office (HIPPA is a joke) or give your employer information they need, this information is quite likely easily stolen.
Moochelle’s getting tough,gonna track em down and make them pay double
Ugh, make that HIPAA.
No, it just for age verification for on-line games they play like with codes on their cups or Monopoly pieces. They don’t have your credit card info or anything like that, basically about what someone could figure out by looking in a phone book is all.
Anyone stupid enough to give them their SS or credit card number to play a game deserves to get a harsh life lesson IMHO.
I use my debit card all the time, nice not to have to worry if I have enough cash on me and I don’t want to ever use a credit card again.
I had to register on their site to play monopoly. It was just name and address type of information.
I just received an email from Walgreens last week that said their customer data had been hacked as well. I am assuming that would mean pharmacy as well.
We had our flu shot there this year and had to give some information for that. Nothing that someone could use to steal our identity however I have had a few prescriptions filled there.
There is no way our medical records are private. No way.
There is no extra charge for using a credit card, McDonalds might lose 2-3% on their end to VISA but the guy using it pays the same as you do with cash.
Heck, I had access to that information as well, but I never used it for nefarious purposes. Of course, I don't live in a 3rd world country making slave wages....well, not yet anyway.
Mrs. Prince of Space
Thanks. I’m safe. Some of those games and free drawings take your name off the “No Call” list by signing up for the drawing.
Never question Big Ronald Madam 2 Big Mac meals (one regular Coke, one Diet Coke) and 2 Happy Meals last Thursday person...
We and Disney are BUAHAHAHAHAHA!
Overheard in the MIT Computer Lab:
12 Trillion Served? WTF?
And here I thought computers just blow up when you ask them non sequiteurs...
Did they get fries with that?
I suppose it's only those who use their credit/debit cards to purchase $10 worth of food.
Probably MO did it to close down fast foods.
Think about it.
I don't pay fees for using a credit card. Perhaps you don't know the difference between credit cards and ATM cards?
McBurglar steal McDonald’s customer data
I think it’s Hamburglar.
no,McDonald`s doesn`t serve ham any more- it`s all halal now.
It`s MeccaBurgers now
Yes, with a side dish of E. Coli and salmonella.
I’m sorry about your job. I guess I shouldn’t be surprised, but I’d think something as technical and important as transcription would be done by a native English speaker. A family member did hospital transcribing and from the stories I’ve heard, having an excellent grasp of the language is essential.
I also know of health care companies that have outsourced jobs to India that involve having access to SSN, wages, personal heathcare information, etc. There’s no special security done on the Indian workers, and there’s no way of knowing what is done with the information they have access to — it all relies on the honor system. Scary.
Weekly World News, we miss you.
December 10, 2010
Dear Valued McDonald's Customer,
Our records indicate you previously elected to submit information to McDonald's in connection with one of our websites or promotions. We wanted to let you know there is a possibility that the limited information you provided to McDonald's through its websites or promotions was improperly accessed by an unauthorized third party.
By way of background, McDonald's asked Arc Worldwide, a long-time business partner, to develop and coordinate the distribution of promotional emails. Arc hired an email service provider, a standard business practice, to supervise and manage the email database. That email service provider has advised that its computer systems recently were accessed by an unauthorized third party, and that information, including information that you provided to McDonald's, may have been accessed by that unauthorized third party. Law enforcement officials have been notified and are investigating this incident.
McDonald's does not collect sensitive financial information, such as Social Security Numbers or credit card numbers, online or through email. As such, the information improperly accessed did not include this type of information. Rather, the limited information you provided to McDonald's included information required to confirm your age, a method to contact you (such as name, mobile phone number, and postal address and/or email address), and other general preference information. In the event that you are contacted by someone claiming to be from McDonald's asking for personal or financial information, do not respond and instead immediately contact us at the number below so we can contact the authorities. Please remember, McDonald's would not ask for that type of information online or through email.
We apologize for any concern this incident may cause. Protecting our valued customers is very important to us. If you have any questions or concerns, rather than replying to this email, please contact us immediately at our toll-free number 1-800-244-6227. For additional information please visit our website at http://www.mcdonalds.com/notice .
McDonald's Customer Satisfaction Team
Note: I may not believe the part about credit cards because McDonald's has an online affiliate store where you can purchase McDonald's merchandise.