I’ll just throw in a note that unless you’ve got highly complicated taxes (such as running a business), TaxAct can be done online for free (federal). I tried to use TurboTax last year, but couldn’t use the free version because I had capital gains, but TaxAct free version will do that just fine.
No, you don’t get advice like you would from a tax preparer, but most of that advice is either common-sense or incorrect anyway.
I heard they are setting up 'day offices' at churches and senior centers.