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Major grocer getting rid of self-checkout lanes
http://www.msnbc.msn.com/id/43687085/ns/business-consumer_news/ ^ | 7/8/2011 | Anika Anand

Posted on 07/08/2011 7:23:09 PM PDT by Morgana

Edited on 07/08/2011 7:25:17 PM PDT by Admin Moderator. [history]

One of the nation's major grocery store chains is eliminating self-checkout lanes in an effort to encourage more human contact with its customers.

Albertsons LLC, which operates 217 stores in seven Western and Southern states, will eliminate all self-checkout lanes in the 100 stores that have them and will replace them with standard or express lanes, according to published reports.


(Excerpt) Read more at msnbc.msn.com ...


TOPICS: Business/Economy
KEYWORDS: albertsons; grocery; selfcheckout; ufcw
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1 posted on 07/08/2011 7:23:15 PM PDT by Morgana
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To: Morgana

The new method is coming is already deployed in various forms in various places.

http://youtu.be/sDyqhcy1L-0

http://youtu.be/44f5A8PCWiU


2 posted on 07/08/2011 7:27:38 PM PDT by F15Eagle (1 John 5:4-5, 4:15, 5:13; John 3:17-18, 6:69, 11:25, 14:6, 20:31; Rom10:8-11; 1 Tim 2:5; Titus 3:4-5)
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To: Morgana

I LOVE THE SELF CHECKOUT LANES !!!!!!!

there are times I don’t WANT to ‘interact”...HA! and its sooo fast. the only problem is the register shouts out what goes through..ha

“Put your bannanas in the bag!”
“Put your wine in the bag!”
“Put your whipped cream in the bag!”
“Put your prophylactics in the bag!”

Ha.


3 posted on 07/08/2011 7:28:27 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: Morgana

This should help unemployment...a little. Good idea. A little more human contact is good. Unless it’s from some drippy 17 year old with no human contact skills.


4 posted on 07/08/2011 7:28:49 PM PDT by albie
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To: Morgana

Since when does a grocery store care about human contact?

Did they care when the scanners were installed? No.

They’re getting ripped off, at least in some stores, so they’re taking them all out so they’re not accused of discrimination.


5 posted on 07/08/2011 7:31:37 PM PDT by ladyjane
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To: ladyjane

That, I suspect, is the real reason. Personally, I don’t go buy groceries for human interaction. I pick whatever line is the shortest so I can get on with my day.


6 posted on 07/08/2011 7:34:03 PM PDT by ConservativeTeen (Proud Right Wing Extremist)
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To: Morgana

YEA!! I’ve been refusing to use them since they put ‘em in. Every time they try to drag me over to self-check, I tell ‘em I’m refusing as a matter of principle. I also refuse to shop at Fresh and Easy because they don’t have checkout.


7 posted on 07/08/2011 7:34:19 PM PDT by ArmstedFragg (hoaxy dopey changey)
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To: Recovering Ex-hippie
“Put your bannanas in the bag!” “Put your wine in the bag!” “Put your whipped cream in the bag!” “Put your prophylactics in the bag!” ##############################################################
8 posted on 07/08/2011 7:35:17 PM PDT by Morgana (I never said a thing.....................)
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To: Recovering Ex-hippie

You love them? I avoid them like the plague. It’s like having to bus your dishes at a restaurant — like doing their work for them. Plus, the checkers are always over there helping people, because they don’t work really well. Or folks cannot figure out the commands, etc. There are too many variables — works great for straight-forward items, not so great for little things, odd shapes, etc. I do not like them at all.


9 posted on 07/08/2011 7:35:53 PM PDT by bboop (Stealth Tutor)
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To: Morgana

How much do you want to bet that the unions had something to do with this??


10 posted on 07/08/2011 7:35:55 PM PDT by rainee
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To: Morgana

Safeway/Ralph’s has been doing it for a year now, yet people avoid it.

Why? Everytime you place the grocs in the bag, the stupid machine tells you to remove it and the comedy cycle begins. That’s why there are “technicians” close-by whose sole purpose is to rescue the poor saps who use those e-cashiers.


11 posted on 07/08/2011 7:36:42 PM PDT by max americana (FUBO NATION 2012 FAK BARAK)
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To: Recovering Ex-hippie

I always use the self checkout. Lets me pack my bags the way I want.

Besides, who needs to interact with a checkout person when we have FR?


12 posted on 07/08/2011 7:37:44 PM PDT by freespirited (Stupid people are ruining America. --Herman Cain)
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To: rainee

Yeah, i think Albertson’s is unionized.


13 posted on 07/08/2011 7:40:19 PM PDT by riri
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To: Recovering Ex-hippie

LOL!


14 posted on 07/08/2011 7:41:35 PM PDT by unkus (Silence = Consent)
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To: albie

What human contact? I don’t exchange family histories with the checkout person, just grunts and groans while lifting items onto the conveyer belt and hopefully a thank you at the end of the transaction.


15 posted on 07/08/2011 7:42:53 PM PDT by doc1019 (You do not need a parachute to skydive. You only need a parachute to skydive twice.)
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To: Recovering Ex-hippie

Boy, I sure hope my local adult film rental place doesn’t install one of those things. :-)

(j/k!)


16 posted on 07/08/2011 7:43:16 PM PDT by DemforBush (Serpentine, Shel! Serpentine!)
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To: Morgana

I say that’s it’s boring for the girl or guy running the master console. ...just standing there...pushing buttons...


17 posted on 07/08/2011 7:44:38 PM PDT by Dallas59 (President Robert Gibbs 2009-2011)
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To: Recovering Ex-hippie

One time I selected Spanish for the language to blurt out my purchases. That way nobody would know what I was buying.

However, I live in Los Angeles, and as I looked around I quickly realized that 95% of the people in the store knew precisely what the machine was saying.


18 posted on 07/08/2011 7:48:49 PM PDT by waus (FUBO UFCMF, Just in case I stuttered, FUBO)
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To: max americana
Everytime you place the grocs in the bag, the stupid machine tells you to remove it and the comedy cycle begins. That’s why there are “technicians” close-by whose sole purpose is to rescue the poor saps who use those e-cashiers

Yep. I've tried using them at a wholesale club, but it is NOT a pleasant experience. The bar codes on oddly shaped items don't scan well and the technician runs over to type the code in for you, the machines are temperamental with coupons, and the items at the end of the conveyor belt get jammed up and the machine shouts at you to remove items before continuing...and all the while the next people in line are standing there watching you and start scanning their items before you have finished putting your items back in the shopping cart.

After a long day at work, I'll opt to have a cashier scan the items and put them in the cart.
19 posted on 07/08/2011 7:49:49 PM PDT by LostInBayport (When there are more people riding in the cart than there are pulling it, the cart stops moving...)
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To: ArmstedFragg

I don’t use ‘em at all. I have told the store employees that paying the same price for stuff when I am doing their jobs is not right. I would use self-checkout if I got a 5-10% discount, but not if I have to pay full ride.


20 posted on 07/08/2011 7:49:55 PM PDT by L,TOWM (The Democratic Party Platform: Lies, promulgated by Liars whose only real talent is Lying.)
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To: Morgana

Enterprising young partiers around here were ringing up six packs of soda and putting the equivalent weight in beer on the scale . . .


21 posted on 07/08/2011 7:50:58 PM PDT by BraveMan
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To: LostInBayport

>and all the while the next people in line are standing there watching you and start scanning their items before you have finished putting your items back in the shopping cart. <

LOL, I know. They give you a parting “did you finish high school, buddy?” look when they leave, and you are still at it. I only use it when I have 1-3 items and have cash to pay for it but if not, I’d rather line up with the rest of the zombies.


22 posted on 07/08/2011 7:54:47 PM PDT by max americana (FUBO NATION 2012 FAK BARAK)
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To: L,TOWM

I had scanned over $40 in merchandise and tried to pay. Meanwhile my wife was loading the cart to leave. It kept demanding that we return items to the shelf. After the third attempt to pay, I grabbed my wife and started walking out. The clerk suddenly became interested in helping us. I told her that I had wasted enough of my time and I walked out. To hell with these time wasting self help apparitions.


23 posted on 07/08/2011 7:56:33 PM PDT by american_ranger
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To: rainee
When I have to buy something from Kroger, which has unionized cashiers, I always use the self checkout. Funny story, I was in there the other day and for some reason the power went out in the front of the store. The only thing that worked up front where the self checkouts- non-union!
24 posted on 07/08/2011 7:59:56 PM PDT by goodwithagun (My gun has killed fewer people than Ted Kennedy's car.)
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To: Morgana

LOL!!!


25 posted on 07/08/2011 8:01:27 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: freespirited

HA! LOL!!! so right. Maybe I am becoming more asocial with Obammy running the show.ha.


26 posted on 07/08/2011 8:02:51 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: Morgana

Will they also be getting rid of their ATM machines? /s =.=


27 posted on 07/08/2011 8:03:32 PM PDT by cranked
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To: DemforBush

ROFLMAO!!


28 posted on 07/08/2011 8:03:47 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: waus

ROFLMAO!!!!


29 posted on 07/08/2011 8:05:55 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: waus

ROFLMAO!!!!


30 posted on 07/08/2011 8:06:43 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: waus; Recovering Ex-hippie

“Ponga sus plátanos en la bolsa!”
“Poner el vino en la bolsa!”
“Pon tu crema batida en la bolsa!”

“Pon tu preservativos en el bolso!”


31 posted on 07/08/2011 8:10:26 PM PDT by Morgana (I never said a thing.....................)
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To: Recovering Ex-hippie
I always wanted the machine to say...

Please take your receipt, your groceries and get the hell out of our store...

32 posted on 07/08/2011 8:10:35 PM PDT by gov_bean_ counter (JMO but I reserve the right to be wrong...)
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To: bboop

I just got home from a store with four self check outs. All four were waiting for assistance.


33 posted on 07/08/2011 8:12:24 PM PDT by TankerKC (I feel 271 degrees out of sync today, which isn't half bad.)
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To: Morgana

It’s pretty hard for me to maintain “human contact” with Albertsons since they closed down all their stores in my city.


34 posted on 07/08/2011 8:17:35 PM PDT by Paleo Conservative
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To: Morgana

Good! I loathe those things in all store and refuse to use them.. A good cashier can ring through about three too four 20 items or less customers to the self service one. Clerks running reigisters are a good investment. People get mad at a computer slowly giving instructions refusing to let your check out for this or that reason and toss their items down and walk out. As well if a store has sufficent clerks at checkouts too keep lines moving at a reasonable rate then again people don’t get mad and just walk out. A win/win is simply having good cashiers and enough full service lines to keep the lines moving.


35 posted on 07/08/2011 8:19:59 PM PDT by cva66snipe (Two Choices left for U.S. One Nation Under GOD or One Nation Under Judgment? Which one say ye?)
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To: Morgana

Invest in Albertsons and get rich.


36 posted on 07/08/2011 8:23:31 PM PDT by Mariner (War Criminal #18)
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To: Recovering Ex-hippie; Allegra

Allegra...check out also post 8..great posts.


37 posted on 07/08/2011 8:25:58 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: Morgana

Too funny!!!!!!
great!

thanks..no I can do it in spanish!!


38 posted on 07/08/2011 8:27:06 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: gov_bean_ counter

ROFLMAO!

How about...Please take your receipt, your groceries and thank Obama for the increase in prices!


39 posted on 07/08/2011 8:28:25 PM PDT by Recovering Ex-hippie (where is the Great Santini when we need him??)
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To: L,TOWM

Yep. If I’m paying ‘em to do the job, I’m not going to do it for them.


40 posted on 07/08/2011 8:28:31 PM PDT by ArmstedFragg (hoaxy dopey changey)
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To: Morgana

What weirded me out the other day was hearing a voice say “You can avoid waiting in the line by self-checking” at COSTCO. I’ve been going there for years and didn’t even notice the new self-check lanes they had installed.


41 posted on 07/08/2011 8:31:10 PM PDT by avenir (I'm pessimistic about man, but I'm optimistic about GOD!)
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To: Morgana

Following Obama’s Economic plan? .... Next to get rid of those evil ATM’s? Sometimes I just want to run into the store and buy my 6-pack of beer and leave not chit-chat with the cashier and wait for them....Good thing I live no where near an Albertsons!


42 posted on 07/08/2011 8:31:55 PM PDT by jakerobins
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To: F15Eagle

If they can refine that technology, imagine packing all your groceries into store-approved cloth bags (bags that don’t interfere with RFID) and just run your bags with loaded groceries through the RFID receiving station. It would actually mean even faster-moving grocery lines.


43 posted on 07/08/2011 8:35:47 PM PDT by RayChuang88 (FairTax: America's economic cure)
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To: Morgana
Good!..........I once had a self check out "supervisor" tell me....come over here sir and I will train you on this.

My reply was, " You train employees, you serve customers"

I refuse to use the damn things.

44 posted on 07/08/2011 8:38:18 PM PDT by Kakaze (Exterminate Islamofacism and apologize for nothing....except not doing it sooner!)
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To: Morgana

I might use them if they came with a 5% discount on my total bill for the effort and inevitable annoyance.


45 posted on 07/08/2011 8:38:50 PM PDT by fullchroma
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To: gov_bean_ counter

I’ve embarassed my kids on more than one occasion by actually getting into an argument with the machine. “Damn thing - you know what I want to do so do it!” “I DID put the bananas in the bag”, etc. I finally stopped going to the self-check for my own sanity.


46 posted on 07/08/2011 8:40:06 PM PDT by ninergold3 (Let Go and Let God - He IS In Control)
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To: Morgana

The truth is that they are getting rid of them because of theft and labor it costs to get the customer throught the process. It isn’t about serving the customer that is just their spin.


47 posted on 07/08/2011 8:42:30 PM PDT by ThisLittleLightofMine
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To: ninergold3
That's great. And as I have often told my children...

What good is having kids if you can't embarrass them every once and a while???

48 posted on 07/08/2011 8:43:48 PM PDT by gov_bean_ counter (JMO but I reserve the right to be wrong...)
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To: riri

Some are some aren’t depends on each individual store and whether or not they voted to be union.


49 posted on 07/08/2011 8:44:16 PM PDT by ThisLittleLightofMine
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To: Morgana

Until they teach their cashiers that “Have a nice day,” does NOT mean “Thank you,” they’d be better off discouraging human contact with these people.


50 posted on 07/08/2011 8:44:17 PM PDT by HIDEK6
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