Talbots doesn’t surprise me.
They have been on a self destruct mode for about 3 years.
They close successful stores and open discount stores in the same area without the current selections.
Their on line sales and computer system is a joke. We have not been able to complete an order for two years. My wife has had to use the phone to complete the order. Half the time, they can’t find my wife’s acct. inspite of several orders.
On a recent visit to our grandkids, I got an email about a across the board 30 % discount, and we stopped by the one where our family lives.
As usual no one was in the store besides the mgr and a clerk. The mgr had lost her sense of humor, and when I asked how business was, she semi snarled, “Okay”!
My wife bought a couple of items, and while she was in the changing room, I heard the manager ask the clerk if she sold anything the day before. The clerk said yes after the Mgr had gone home. The Mgr checked and said, “A $40 item on sale?” The clerk said yes.
This store is in a new shopping center where the average age of the women near by is probably less than 40. Their concept of dressing up is Hollister or Old Navy without built in holes in the pants. Most of the other stores did a good pre marketing job and cater what my wife calls faddy cheap with high mark up.
Avon still does business with my wife the same way as 30-40 years ago. My wife gets a catalog mailed by the rep. My wife phones in an order to the rep. The rep orders it from where ever. A couple of weeks my wife may get what she ordered if the product hasn’t been discontinued. I will tell her to heavy up on the orders of the products she likes.
American was a terrible airline when I quit flying after TSA started mugging passengers after 9/11.
My wife gets an online deliveryfromTalbots at least once per week. UPS would go broke without them in our neighborhood.