[wolfman23601]

Does anyone have T-Mobile? I am thinking of switching in January when my Verizon contract runs out since they won’t let me upgrade and keep my unlimited data. I don’t have wifi and I stream a lot of netflix and HBO to my TV. Plus, what is the point of 4g if you can’t use it? On top of that T-Mobile has the Galaxy SIII, which is what I want. How is their customer service?

[Domandred]

I’m on T-Mobile’s network through another company. Pretty happy with it except the phone I have is an ex-att that’s cracked and broken. I’ll get a new phone soon I suppose.

Not to solicit but check out Solavei real quick. They just company launched on Sept 21. Hit my profile and click the solavei logo for info.

[Grams A]

I have had T-Mobile for a gazillion years and have always been very happy with them. Never had a problem that needed resolution by service in all that time. My old Blackberry died last month and I looked at other plans when I had to get a new phone but decided to stay with TM because of the cost. I’m not tied to the hip with my cell phone though - as a matter of fact I find a cell phones in general rather intrusive - only use it for personal calls, some texting to family and as an alarm clock.

You are obviously looking for a company that will be a more dominant part of your life. So all I can attest to is their reliability which for me has been great for the services I need at a cost I can afford.

[Getsmart64]

I don't think T-Mobile offers unlimited data to new customers. I added my daughter to my account and she had a variant of unlimited. 4G service up to 5GB and then throttled for the rest of the billing period. I've had them for 3 years now and they used to have GREAT customer service. Lately, it seems I'm not getting someone whom has English as a first language. I had them password my account since I have 4 users on the account and they would never ask me for the password when contacting them. Their customer service is starting to lag.

[catnipman]

We use T-Mobile prepay service. Customer service has been good for me. At a local T-Mobile store, they helped me change numbers when my old number kept getting 000-000-0000 calls. They helped me transfer my pre-pay account minutes to the new account and preserve my “gold” status, so any unused minutes would roll to the next year. Very helpful, friendly and knowledgeable people for the most part.

I’ve used Sprint and been chased by AT&T as I kept leaving them and they kept buying the company I fled too. Hated both.

Prepay is vastly cheaper than any monthly plan if all you need is a communications tether to stay in touch when you’re mobile and don’t plan on yakking half your life away on a cell phone or surfing the web on a credit-card-sized screen.