Skip to comments.Dealership apologizes for error, customer arrest
Posted on 10/08/2012 5:14:50 AM PDT by billorites
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“They can wipe out the arrest record. They do it all the time when they arrest the wrong person.”
Not really. In Colorado, records cannot be expunged by law, they can only be sealed, but people must still report the arrest when asked on government forms.
Even ethical companies get caught up in PR nightmares. Sometimes of their own making, like this one, or at the hands of others as in the case of McNeil Labs and the Tylenol tampering.
That the proprietor didn't find out about the lawsuit immediately points to major management shortcomings. It may cost a bundle to clean up this mess. If the dealership group is not better as a result it will have been money poorly spent.
As it is said, one aw-sh*t wipes out 100 attaboys.
I work for the government and we are not allowed to ask if someone has been arrested because it could have been a wrongful arrest. We only ask about convictions.
That’s good. So many people get arrested for no good reason and it can ruin them. For federal clearances all arrests must be reported even if sealed. Heck, even my FCC and FAA licenses have been held up due to bogus arrests after self-defense.
Had the dealer simply accepted the mistake and moved on, it would have been a 3k or so mistake- chump change. Likely the dealer would receive future business from friends of the fellow who bought the car - simply because they got a good deal off the vehicle.
The key to effective damage control is make the correct choices after a mistake has been made to limit further damage. This fellow doubled down on the mistake.