If you can’t go legal-—try their insurance company——most banks are insured for financial negligence.
TIPS: Let the bank know that YOU know what your options are-—but that you are not going to use them in order to pursue the insurance angle.
REMEMBER, the bank has to sign off on it before you can pursue this action.....that’s why you have to be nice.
I.didn’t know this, but I will certainly look into it. Thank you!