Yep, that'll do it.
Maybe, in the quest for higher and higher service to the community, they should go video, and put a camera in the toilet stall so the caller can watch the operator wipe her butt. Proof positive that the "an operator [will soon be] available.
If you are being attacked with a knife or a gun...press 1. If you have been slightly inconvenienced at a McDonald’s drive through ... press 2. If you are looking for your Obama phone ... press 3.
6th Victim of Minneapolis Workplace Shooting Dies