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Why Asian Airlines Reign Supreme {Over American}
Wall Street Journal ^ | 26 Sep 2012 | Jennifer Chen

Posted on 11/14/2012 3:27:03 AM PST by Cronos

..On a recent trip to New York to see family and friends, I was at first pleased to discover that a U.S. carrier had a direct flight from Beijing to Newark International Airport. The fare was reasonable and the schedule suited me perfectly. Thirteen hours on a plane? Perfect time to catch up on Ben Stiller’s oeuvre.

Less than an hour into the flight, I was regretting my choice. Flying coach, I expected uncomfortable seats, lackluster food and surly service, but what I hadn’t counted on was being turned away from the toilet. As I reached out to open the door, a flight attendant preparing a drinks cart two feet away barked, “You can’t go in there. I’m busy. Go to the one in the front.” When the other toilets turned out to be occupied, I turned back to discover the occupied sign was on. “I’m not letting you in,” the flight attendant insisted.

It’s no secret that American carriers lag far behind their Asian counterparts when it comes to service and amenities. None of the big three U.S. airlines — Delta Airlines, United Airlines and American Airlines — cracked the top 50 in airline consultancy Skytrax’s annual poll of the world’s best airlines, which was released this summer.

..Meanwhile, six of the top 10 carriers hailed from Asia, with Asiana earning second place, followed by Singapore Airlines, Cathay Pacific and All Nippon Airways. Even China’s big carriers fared better than the American big three.

..There is one survey where American airlines beat Asia carriers. A recent study showed airlines raked in $22.64 billion last year in ancillary charges—those annoying fees for checked baggage, food, drink, pillows and blankets. Not a single Asian full-service carrier was mentioned.

(Excerpt) Read more at blogs.wsj.com ...


TOPICS: Business/Economy; Culture/Society
KEYWORDS:
I can agree that Cathay and Singapore are exceptionally good.
1 posted on 11/14/2012 3:27:14 AM PST by Cronos
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To: Cronos

Why are there still U.S. carriers?


2 posted on 11/14/2012 3:29:25 AM PST by gotribe
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To: Cronos

Korean Airlines (KAL) treats you like a Sultan. And that’s in coach, I can’t imagine what first class is like.


3 posted on 11/14/2012 3:30:14 AM PST by 2ndDivisionVet (You cannot invade the mainland United States. There would be a rifle behind every blade of grass.)
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To: Cronos

Could some of it have to do with the mannish, more aggressive attitude of many modern American women? And let’s not get started on the influx of weird/homo-acting stewards.


4 posted on 11/14/2012 3:38:24 AM PST by Dr. Sivana (There is no salvation in politics.)
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To: Cronos

My flights from Vienna to Cebu were all on Qatar, one of only
six five star carriers. Cathay and Asiana also service Cebu.
They are another two of the six five star airlines.
I do not think any American carrier has over three stars.


5 posted on 11/14/2012 3:41:39 AM PST by AlexW
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To: Cronos

I recently flew United on a 14 hour flight from Asia. I flew coach (in the rear with the infants).

I think what prevented me from going crazy was the movies. I must have watched at least four.


6 posted on 11/14/2012 3:42:05 AM PST by Toadman (To anger a Conservative, tell a lie. To anger a liberal, tell the truth.)
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To: Toadman

Most Americans buy flights based on price. You get what you pay for.


7 posted on 11/14/2012 3:46:01 AM PST by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: Toadman

Rent Catch Me if You Can sometime. It has a scene where the new Pan Am stewardesses (not “flight attendants”) are selected - classy, beautiful, poised and they had to speak a foreign language. Seemed like another world, compared to the nasty bats (female and male) we encounter on flights today.


8 posted on 11/14/2012 3:49:34 AM PST by laconic
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To: 2ndDivisionVet

Have never flown Korean. Cathay and Singapore were business class and those were worlds better than Lufthansa or British Air or Air France (forget about Continental) — most of my US flights have been coach.


9 posted on 11/14/2012 3:57:07 AM PST by Cronos (**Marriage is about commitment, cohabitation is about convenience.**)
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To: Cronos

The best flight I ever took was on Japan A/L. Singapore A/L and Malaysia A/L were also good.

Article is dead on—US airlines suck big time. Much of that is due to heavy union involvement.


10 posted on 11/14/2012 3:57:38 AM PST by GnL
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To: Cronos

I don’t fly much so this may not mean much, but I’ve never seen the staff be anything but professional (Delta and American)

Some of the passengers on the other hand.....

Watched a little old lady physically assault a man for letting his feet wander into the aisle while he was asleep.


11 posted on 11/14/2012 4:11:16 AM PST by JoeDetweiler
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To: Cronos

Recentlly used KLM to Tanzania, Africa. They are exceptionally good.


12 posted on 11/14/2012 4:27:33 AM PST by astounded (Barack Obama is a clear and present danger to the USA)
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To: All

everything unions touch gets destroyed.


13 posted on 11/14/2012 4:30:20 AM PST by newnhdad (Our new motto: USA, it was fun while it lasted.)
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To: Dr. Sivana

Faggies are huge in the flight attendant ranks and often show attitude toward hetero couples. My wife & I were on a flight where the male flight attendant was treating us with such courtesy & pleasantries that we asked how does he deal with being separated from his own wife on long flights.

He replied, “I’m not married!” We pointed to the wedding band on his left hand.

He laughed & said, “That’s my `fag deflector’. Lots of fags work in the airlines and this keeps me from getting hit on.”


14 posted on 11/14/2012 4:48:17 AM PST by elcid1970 ("The Second Amendment is more important than Islam.")
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To: newnhdad
everything unions touch gets destroyed.

Yeah! Just look at Detroit!


15 posted on 11/14/2012 4:52:18 AM PST by Bon mots (Abu Ghraib: 47 Times on the front page of the NY Times | Benghazi: 2 Times)
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To: gotribe
They have more routes than everybody else and bigger fleets. They are sorry though.

Flew with an infant lately and US Airways they did not have any baby seat belts, they said to just hold the child on your lap. This is not safe and should not be allowed. I'm still contemplating filing a complaint with the FAA but they owe me a refund for bag fees so I'll wait until that plays out first.

On the second leg of the journey we switched to Lufthansa (original carrier but flight was canceled) and they had baby seat belts plus bassinets.

I was allowed two bags for my flight but when we were re booked on US Airways they made us pay and said to get the money back from Lufthansa.

I avoid US carriers, sorry service and too many fees.

16 posted on 11/14/2012 5:06:31 AM PST by USAF80
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To: 2ndDivisionVet

Singapore is top luxury and quality food.
Us airlines are now looking at getting rid of seatbelts to offer standing areas.
Fly Asian and middle east airline you will refuse to fly any other .


17 posted on 11/14/2012 5:17:50 AM PST by Morris70
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To: Morris70
Wife and I flew Mexicana Airlines from Mexico City to Ixtapa on New Years Day. The attendants fired champagne corks down the isle and poured drinks nearly continuously. We were handed a nearly full bottle when we got off the plane. I think everybody on board was plastered...
18 posted on 11/14/2012 5:24:53 AM PST by Eric in the Ozarks (In the game of life, there are no betting limits)
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To: JoeDetweiler
Could be -- and Some of the passengers on the other hand..... Watched a little old lady physically assault a man for letting his feet wander into the aisle while he was asleep. wow!
19 posted on 11/14/2012 5:26:19 AM PST by Cronos (**Marriage is about commitment, cohabitation is about convenience.**)
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To: Dr. Sivana
Could some of it have to do with the mannish, more aggressive attitude of many modern American women? And let’s not get started on the influx of weird/homo-acting stewards.

Or just due to the fact they're union workers, and simply don't have to give a damn.

Mark

20 posted on 11/14/2012 5:31:36 AM PST by MarkL (Do I really look like a guy with a plan?)
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To: GnL
Asian flight attendants are petite, polite and look at it as an opportunity and stepping stone into something better. I knew a few former airline attendants in the business world during the 14 years I worked in Japan. Foreign companies, in particular, like to hire them.

American flight attendants, on the other hand, are career union hacks. My daughter (who fits the Asian attendant model) was flown to Atlanta last year to interview with Delta. Thought she had a real chance as she speaks two languages, is superb with kids and a licensed social worker. Practically everyone at the interview were applicants from lesser airlines. One even told her that homos got hiring preferences not just with Delta, but all airlines. Too much gender imbalance in the industry and homos, of course, never knocked up female flight attendants.

21 posted on 11/14/2012 5:33:16 AM PST by Vigilanteman (Obama: Fake black man. Fake Messiah. Fake American. How many fakes can you fit in one Zer0?)
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To: Cronos

The Asian airlines also have the hottest flight attendants ! Flying ANA to Hawaii ( Big Island ) in March . I see they are rated # 5 in the world . Not surprised . Exc.service , politeness , courtesy and HOT women ! : )


22 posted on 11/14/2012 5:33:26 AM PST by sushiman
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To: stylecouncilor

Cathay Pacific bump....


23 posted on 11/14/2012 5:51:55 AM PST by onedoug
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To: Cronos

Dragon Airlines bet. Shenzen and Shanghai - a 2 hour flight - serve a delicious meal. It wasn’t a flying bus. It was a pleasure and they’re gracious and friendly.


24 posted on 11/14/2012 5:56:48 AM PST by 1010RD (First, Do No Harm)
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To: Cronos
Have never flown Korean. Cathay and Singapore were business class and those were worlds better than Lufthansa or British Air or Air France

I remember having to fly once from Madrid to Munich on Lufthansa and a german colleague told me how lucky I was because Lufthansa had just finished a multiyear project where they studied the problem of seating and had developed and installed brand new super comfortable ergonmic seats in all the flights. When I got on the plan, the seat was leather and hard as a rock, no give at all. It was like sitting on a flat wooden bench.

Last time I hear "this is the ideal in German comfort" and look forward to trying it.

25 posted on 11/14/2012 5:57:17 AM PST by pepsi_junkie (Who is John Galt?)
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To: laconic

Harrison Bergeron’s world reigns supreme here in the liberal West.


26 posted on 11/14/2012 5:59:20 AM PST by 1010RD (First, Do No Harm)
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To: Cronos

They have stewardesses and not flight attendants


27 posted on 11/14/2012 5:59:32 AM PST by wardaddy (i want Santa to make Quentin Tarantino into a negro for Christmas)
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To: GnL

High RE prices drive American incomes. If we paid cash for our homes we’d need less income and would have more leisure. We have a pro-debt tax code driven by the FIRE industries. It is hurting our competitiveness.

We need a debt neutral tax code.


28 posted on 11/14/2012 6:01:06 AM PST by 1010RD (First, Do No Harm)
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To: Cronos

Back in my day before 5 kids and college costs and the Bush-Obama economy, I flew over 200,000 a year...most NYC Europe or NYC-Latin America or some NYC-Africa and Asia

Singapore was best...no doubt..first class was just amazing..and the women..they actually gowned up at sleep time...I swear and if you grunted they were there..sweetest little butterflies

This Mississippi boy thought Somerset never had it so good

Cathay was nice too...no doubt.

Air France was back then the best of the White Country airlines to me anyhow....and they still had sweet women stewardesses...1980-91

Varig ...for Brasil was OK too...and decent women

Flew both Concordes...tight fit...good food

American carriers were just not quite there but really only 2 ran my routes...Pan Am and Eastern and Pan Am by a mile on that score although I had a torrid fling with an Eastern stewardess in Bogota ..she was mid 30s...me mid 20s...she was gorgeous...but Eastern was poorly run even then

Chasing women who worked for airlines around the world was a pretty steady deal for me then...you just get to know them if you fly some routes a few times a month on long flights or even the counter gals

Flew Air Jamaica for “business” back then...it was sorta spotty run but for 15 bucks you could fly forward and I was friendly with Tony Hart who ran it then for Eddie Seaga

I thought SAS was a decent airline too...their stewardesses were beautiful....

KLM, BA, Lufthansa, British Caledonian, and the other Free World airlines were pretty close in quality.

Never flew on any Middle East airlines but flew El Al...no thanks...a zoo but safe..lol

I liked Avianca...nice looking women again.

I once flew the old south polar route from Hong Kong, Singapore, Auckland or Christ Church...can’t recall, Buenos Aires to Sao Paulo on Air New Zealand....it was a great airline then too

oh well...nowadays big shots fly private..i only got to do that piggybacking or with my dad when he as alive or a few times when charterers in the third world were out of Commanders or Aztecs for lease and would let us use the Lear or Citation for just the gas money and pilot tip..one of my partners was a former IDF pilot...and they would let him fly the Lear...they are very capable..should mount guns on them..lol


29 posted on 11/14/2012 6:27:43 AM PST by wardaddy (i want Santa to make Quentin Tarantino into a negro for Christmas)
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To: 1010RD

Jet Airways, Rajkot to Mumbai - 45 minute flight. We were served a HOT breakfast!


30 posted on 11/14/2012 7:08:20 AM PST by BwanaNdege (Man has often lost his way, but modern man has lost his address - Gilbert K. Chesterton)
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To: wardaddy

Flew the Concord ?

Count me as envious...


31 posted on 11/14/2012 7:17:26 AM PST by Eric in the Ozarks (In the game of life, there are no betting limits)
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To: sushiman
I've heard that the women can't have kids if they are still flying and have to be single. It may be BS but the foreign airlines tend to have better looking flight attendants.

My buddy flys for ANA and he has to maintain his weight to within 5 pounds of his ideal weight. I'm sure the women have to adhere to the same standards.

32 posted on 11/14/2012 7:33:01 AM PST by USAF80
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To: wardaddy
Emirates is pretty good. They were in the top 5 a few times.

Saudia is OK but no booze, same same for Kuwait Air.

Singapore, JAL, Emirates, KAL, Lufthansa are all up there.

33 posted on 11/14/2012 7:45:39 AM PST by USAF80
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To: Dr. Sivana
***Could some of it have to do with the mannish, more aggressive attitude of many modern American women?***

Oh for the days of the 1960s when Stewardesses were real WOMEN!
Remember the adds for THE AIR STRIP! Stewardesses in shorts. “Coffee, tea, or Me!”. Now the most beautiful adds on TV are for the Korean Airlines. A little thin, but nice.

34 posted on 11/14/2012 7:57:37 AM PST by Ruy Dias de Bivar (The parasites now outnumber the producers.)
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