Based on last months usage. Duh, you pay for what you use
You’d think their billing system would have some kind of extended disaster proration algorithm in it. From their point of view it’s like, wait till the meters get unearthed, then we’ll send you a refund, that is if all the refunds don’t put us into bankruptcy
Duh, last month was when the storm hit. This bill is set to be DUE by the end of the month. They don’t bill for October at the END of November. But even if it was in the middle of the billing period, it shouldn’t be the SAME. Even one week would shave a 1/4 off.
They’re probably on an even-pay system where the estimated use is the monthly average bill and they end up with a debit or credit at the closeout of the billing year. Their utilities, however will up their bills because they took in less money while power was out and they have to pay the overtime for all of those union local linemen whose unions turned away free help from out of state non-local-union linemen. The free help would have cut into the windfall profits (overtime) of the union linemen.