That's a far cry from establishing that her claims (which were that the company, Dietz Development, had done shoddy work and billed her for work that they didn't do, and that her jewelry was missing after they were there are false claims.
Dietz Development has sued the reviewer for $750,000. I don't know the reviewer's financial situation, but if she's like most ordinary Americans that sounds to me like an attempt to completely destroy her financially.
She accused them, seemingly falsely, of a crime. Her purpose was to destroy the company, based on false premises. They should own her.
The article does not give out any info; therefore, I can’t make heads or tails of it.
The reviews were terrible and did not match my experience. After more investigation I found that the more a business paid Yelp the better the reviews got.
I don't use Yelp at all since then.
>>So far, they don’t seem to have enhanced their reputation any by suing a customer for (presumably) all she’s worth. <<
If someone comes after your livelihood, the gloves are off. After I destroyed them financially, I would get the title on their home and sew the soil with salt. Then I would come after them criminally.
There would not be a corner of the world they would be safe from my wrath.
Probably the best way to handle this is to not give any review, unless you can give a god review.
For the consumer, the fact that some business might only have a few good reviews, or no reviews at all, will be a signal that it may not be a good business to deal with.
Just as, when an employer calls in regards to a potential hire,and doesn’t get much out of that previous employer, other than a confirmation of previous employment is an employers way of saying the former employee is a bad employee.
Being sued is far better than being shot or tarred and feathered.
Defamation has consequences
suing one of your customers.
Good. It is about freakin’ time.
Companies are constantly faced with “false” statements from unhappy consumers. Sometimes it is a real complaint valid through legal means.
Most anonymous reviews are rants and are not presenting all the facts.
And even if the company refutes the ‘claim,’ the review is often never deleted.
One bad review on Yelp destroys a company?
My wife went to a doctor specifically to get a prescription renewed, which they said they could do, until they learned exactly what it was. “Sorry, we don’t fill prescriptions of that type. That will be $150 for the visit, though, please.” We’re torn between writing a negative review of this sort for this doctor, and risking retaliation, vs. just eating the $150 cost.