Don’t know anything about the patient side but do know that your mental health was carved out to Value Options and now will go to United Behavioral Health. I have never seen such a ridiculous system that my docs have had to go through the last few years just to be able to get authorization to see retired military and family members of those in active duty. Government has piece mealed this out to the point that it is beyond ridiculous. And Humana/Tricare has regularly reduced contract rates, I presume with the hope that providers will drop out of the networks. Fortunately the docs I choose to work with will continue, no matter what the rate.
UBH mental health providers are just beginning to see some flow of paperwork, but it is slow. Since UBH usually has their act together, I would presume it’s the government that is once again dragging its feet.
The change over endorsed by the American Psychiatric Association to take place this summer to calling Grief beyond 2 weeks a mental illness disorder is, IMO, particularly troubling for military families. My heart goes out to all of you.
TriCare to UBH
No letter here. When did you get yours?
No letter yet, but I will say this. For nearly 10 years after I retired 17 years ago, TriCare sent out their annual enrollment letter with a bill enclosed.
I paid through allotment from my retired pay, so I never had to pay a bill. However, you had to look long and hard at the annual enrollment form to see that they weren’t really expecting any money.
Perhaps UHC is going back to the old days. Bad things tend to happen when new contractors take over a Gov’t contract.