Skip to comments.Sanford Papa John's Delivery Drivers Fired Over Racist Voicemail
Posted on 05/27/2013 8:09:55 PM PDT by sheikdetailfeather
SANFORD -- Two delivery drivers for a Papa Johns in Sanford are out of a job after a racist voicemail rant surfaced online.
Now, the CEO of the pizza chain is apologizing to the nation.
It started when one of the drivers pocket-dialed an African-American customer in Sanford, leaving a voicemail filled with racist language.
That customer posted the voicemail on YouTube last week and it has since gone viral.
"They give me five bucks there. Fine outstanding African gentleman of the community," the driver is heard saying at one point.
The community the former employee is referring to is Sanford's African American community.
The rest of the voicemail, which runs several minutes, is filled with obscenities and repeated racial slurs.
In his YouTube post, the customer said he gave the delivery driver more than a 20-percent tip.
He also showed the delivery box, which said, "Your pizza experience managed by Brian," though it's not clear if Brian is the name of either of the employees who were fired.
After hearing about the incident, Papa John's Chairman and CEO, John Schnatter, posted an apology on Facebook and Twitter:
(Excerpt) Read more at cfnews13.com ...
Papa John’s Pizza (Sanford, FL) Racial Slurs caught on Voicemail (at 02:34)
$5.00 for pizza delivery is now a poor tip? Sheesh. I guess I’m a poor tipper these days.
Ummm... 21% of $15.26 is $3.20
I hate it when that happens ;-)
I must be Scooge Mc Duck!
So, the CEO felt like he had to apologize to the WORLD via the Internet? Isn’t it enough to apologize directly to the customer and fire the driver?
I need to get to the bottom of this. Is $5 a poor tip? If so then perhaps I have some delivery drivers mad at me.
It’s racist to perpetuate the stereotype that Scottish ducks are cheap.
My gosh. There is a racist in America. And he works at a franchise whose CEO dared publicly oppose Barack Obama.
I am sure this will be above the fold everywhere. I don’t watch television, but I will guess it will be prominently featured on the national nightly news stations.
So he accidentally called them, while he was talking to someone else? Is that it?
So how much are you supposed to tip for pizza delivery then? And for the person at a buffet that brings your drinks? And also for cleaning your hotel room? I always wonder about those.
The idiot inadvertently violated his own privacy.
I worked delivering pizza. 20 on the 16 dollar or so bill is a decent tip. We usually do around 20 or 25 deliveries in a night that can be around 10 hours. So, do the math. 4x20 is about 80 bucks and close to minimum wage.
Hunch: they were talking about someone besides the gentleman who tipped 21% and was “butt dialed.”
Yes. He accidentally called the customer back:
Butt-dialed racial rant prompts firing of Sanford pizza worker
We heard it.
The guy was a jerk.
And the tip was a generous tip.
its sorry for this and sorry for that.....still waiting for the racist Farakan to ‘pologize....or any of his rabble...
“I worked delivering pizza. 20 on the 16 dollar or so bill is a decent tip. We usually do around 20 or 25 deliveries in a night that can be around 10 hours. So, do the math. 4x20 is about 80 bucks and close to minimum wage.”
I did the same thing during my college freshman year, to pay for my tuition. The one thing I remembered harshly is that never expect a tip and they are a bonus. And the 2nd part is never deliver to the hood’. This was before my other college cash job of driving escorts to their clients which paid way better..;)
$5.00 tip for that amount of pizza is good. The delivery guy is an a**hole.
A 5 dollar tip on a 15 dollar pizza seems pretty generous to me ... if i had handed the guy 3 bucks I wouldn’t have felt bad about it.
Had a gentleman of the Amish persuasion once on the final wednesday of the month hassle me over paying a 28 dollar bill with a 50.
They are supposed to tell us beforehand. I carried quite a large float on me (more than the normal, so I was fine).
He picked me up and threatened me when I told him he got 22 dollars back instead of 32. I looked at him and asked him what he planned to do with me now that he had picked me up. He put me down, I left the food and grabbed the money.
He was blacklisted. Hey is that racist?
We have an office close to Skid Row in L.A. and I used to intern at a state-run office which pays for the electricity (until now, still operating) of “disadvantaged minorities”.
Guess which of those minorities make up 95% of the recipients? Here’s a hint, it ain;t the mexiclowns...
I rarely get pizza delivered but did a few weeks ago and mentioned to my twenty-something son I’d give a $3 tip. He made sure it was at least $5. I guess with the price of gas, the delivery tips went up, too. So my ordering delivery pizza will remain a rare event!
20%+ not good enough for delivery? WTF?
Then the should stay and serve it to me.
A garden variety snotty remark and it gets whooped up into the unpardonable sin or sumfin.
In the meantime, what if some black employee had let that slip about a tightwad white customer? YAWWWN city.
High, high time to call out this whole crazy world on its hypocrisy. BUST DOWN THE IDOLS OF RACISM FOR (LITERALLY) GOD’S SAKE!!
You was a pimp?
That was over a 32% tip.
Amish again? I thought the amish were supposed to be against electricity.
Oh - take a guess what chain the amish dude who grabbed me ordered from? ;)
Opps. Belay the 32% LOL
Maybe he’d been getting snubbed by the melanistic folks and was happy then. Where else but America can one get fired for a clumsy COMPLIMENT?
No, I wasn’t a pimp. The pimp was a madam. ;)
Papa John’s charges a delivery fee and also makes the lousiest pizza compared to just about everyone e.se in our area. Customer should add that to the racist rant complaint.
That was no compliment.
That idiot cost Papa John’s plenty. For a $5.00 investment in a tip, that customer will get rich. Racist fools like them should just climb back under their rocks. They should never work customer service for anyone because the least bit of pressure makes them pop off at the mouth since they have no self control. They are entitled to their opinions, but if they can’t keep them to themselves while representing a company, they need to work for their own selves. Then, when they get diarrhea of the mouth, the only ones suffering will be them.
I have to wonder about how this affects the Zimmerman trial.
This was a fluke, Wary. A private comment and it was even a clumsy compliment, but a cellphone mishap got it sent out. If I wasn’t hotwired to Kneejerk City (aka Hell) I’d have stated that isn’t Papa John policy and that everyone has been warned about it... then warn everyone to be careful, but keep the fellow on the delivery (maybe at some other Papa John location).
My phone went rogue (pocket dialed) app 9 times over a 4 hr
period one morning to two guys in my address book. One guy
is a distant cousin, a CEO of a large produce processing firm.
Rang him up 5 xs in one hour during an important budget
meeting in his corp conference room. The other guy is an old
high school pal who was teaching a college classroom of
prospective student (HS) teachers. Pissed ‘em both off for a bit.
I thought it funny.
It may have been an accident, or even a fluke, but not one bit of it was complimentary. Those comments coming out of the racist’s mouth cost Papa John’s money. That company will be paying through the nose trying to buy their goodwill back. The racist will either learn from this or continue suffer from his mistakes. If it were just him suffering it would not matter. But it is unfortunate that an entire company will have to pay for his antics. Bless his non existent mind.
I’d fire him in a heartbeat. There is no way any sane person would have him work with customers ever again. Because he does not have the mental capacity to handle the work.
I just got an international pocket dial the other day. Talk about an expensive mistake!
Why the delivery guy would bitch, or go on some racist rant makes no sense.
Maybe he was talking about some other customer, I don't know.
Not excusing it, just wondering about the circumstances.
For the record, the WORST tippers are rich white people in nice houses.
One lady said I could "keep the change" on a 17.74 order when she gave me $18.
I started digging in my pockets for her 26 cents.
"Boy, you're kind of picky, MOST people love to get a tip."
Ma'am, you obviously need this more than I do.
And for the record, pizza guys have LONG memories, and we know who the stiffers are. As well as the good tippers.
Amazing how good tipper's pizzas go to the top of the pile.
If you order from the same pizza shop you may have earned
a bit of a reputation. If that is the case, you might be getting
a pizza topping or two that you didn’t order.
Just kidding but it reminds me of a college story. Some friends
of mine on the football team worked at a pizza shop in
San Luis Obispo. Big Fred, an offensive lineman was making
pizzas one nite. A drunk customer in line to order was riding
Fred about being a slow fat ass. Fred was a cowboy type and
always had a dip of Copenhagen in his lip & 2 cans at least in
his hip pocket. Fred never said a word to the drunk but you
might imagine what he did with the the contents of one of those
cans of chew.
Saved an old lady's life a couple of years ago.