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Food Stamp Debit Cards Not Working in at Least 17 States
NBC Bay Area ^

Posted on 10/12/2013 5:58:39 PM PDT by Oldeconomybuyer

Sheree Powell, a spokeswoman for the Oklahoma Department of Human Services, started receiving calls around 11:30 a.m. about problems with the state's card systems. More than 600,000 Oklahomans receive SNAP benefits, and money is dispersed to the cards on the first, fifth and 10th days of every month, so the disruption came at what is typically a high-use time for the cards.

Oklahoma also runs a separate debit card system for other state benefits like unemployment payments. Those cards can be used at ATMs to withdraw cash. Powell said Xerox administers both the EBT and debit card systems, and they both were down initially.

Like Ohio's Johnson, Powell said that Oklahoma's cash debit card system has since been restored, but the EBT cards for the SNAP program were still down. Powell said Oklahoma's Xerox representative told them that the problems stemmed from a power failure at a data center, and power had been restored quickly.

"It just takes a while to reboot these systems," she said, adding that she did not know where the data center was located.

(Excerpt) Read more at nbcbayarea.com ...


TOPICS: Culture/Society; News/Current Events; Politics/Elections; US: Oklahoma
KEYWORDS: ebt; foodstamps; oklahoma; operationwhipcracker; snap
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To: Oldeconomybuyer
Food Stamp Debit Cards Not Working in at Least 17 States

Obama's fault.

21 posted on 10/12/2013 7:16:58 PM PDT by Cementjungle
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To: Tilted Irish Kilt
According to NPR , the fault was caused by a routine Xerox software upgrade , which created the 'glitch'.

It's possible that it was a software-induced power failure. Big UPS systems have their own control systems that, among other things, can interface with the computer it's powering, and tell them to do a controlled shutdown if the batteries are about to die, or refuse to bring power online it if senses an overload condition.

A software upgrade on the UPS system could take down everything in the room if it went sideways.

22 posted on 10/12/2013 7:22:45 PM PDT by tacticalogic ("Oh, bother!" said Pooh, as he chambered his last round.)
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To: Yo-Yo

Monday is a bank holiday. It should be dicey.


23 posted on 10/12/2013 7:53:20 PM PDT by batterycommander (a little more rubble, a lot less trouble)
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To: batterycommander

I predict credit cards won’t work next Friday.


24 posted on 10/12/2013 7:56:33 PM PDT by batterycommander (a little more rubble, a lot less trouble)
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To: St_Thomas_Aquinas

Oh, heart attack?

Come back in a few hours. We should be able to help you then.

OC to follow in EBT’s footsteps...


25 posted on 10/12/2013 10:20:31 PM PDT by DoughtyOne (People will retain the power to control the Government, or it will retain the power to control them.)
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