Posted on 10/15/2013 9:26:40 AM PDT by markomalley
Aetna CEO Mark Bertolini appeared on CNBC's "Squawk Box" on Monday to deliver a brutal review of the Affordable Care Act's launch.
"When you implement a project of this size, the first thing is unit testing, then application testing, and then integrated testing, and then scaleability testing and user testing," Bertolini said. "That plan is usually a lot longer than some of the application development itself. That's happening on the fly."
The hosts were disbelieving. "None of that was done beforehand?" one asked.
"All of it has been on the fly," Bertolini said.
(Excerpt) Read more at washingtonpost.com ...

The piece goes on to describe that the insurance companies have a vested interest in it succeeding.
Shocking that this would appear in the Compost.
I’m guessing he’s now off the Ramadan Card list.....
Working for a financial services company with in-house development, I can tell you that there’s a TON of pressure to get workable code up for testing, SQA, and UAT. It can sometimes take months of haggling with engineers and developers to get a robust system functional, but it happens in shorter timelines depending on your development and project management methodology.
The fact that a project of this scale is failing so colossally tells me that the government is either criminally incompetent or it was designed to fail. No self-respect IT person would sign off on this piece of crap and expect to keep their job.
The Aetna CEO reveals the total ineptitude of the Obamacare website and it’s implementation.
They’re using the TIP testing methodology. That is never a good plan for anything remotely significant.
He was all for it when he thought it would work right and funnel lots of $$$ to Aetna. He's just steamed that his rentseeking gambit has gone off the rails.
The fact that a project of this scale is failing so colossally tells me that the government is either criminally incompetent or it was designed to fail. No self-respect IT person would sign off on this piece of crap and expect to keep their job.
I’ve been in IT since 1983. I’ve seen some serious CF’s in my time, but this looks worse than any of them. And it is more important than any project I’ve ever come in contact with.
bookmark
You can make reasonable arguments for both cases. I tend to go with the 'incompetent' case -- as, no matter how brilliant the government bureaucrats might be, the government is inherently designed to produce crap output. No real ownership or accountability leads to slack work.
Welcome to the Union of American Socialist Republics.
You don't know what's broken until you pass it.
It is so bad, that you think they had to work at it to be this bad.
Sounds like Pelosi's quote "we have to pass the bill so that you can find out what's in it". We have to deploy the website to fix it.
He was all for it when he thought it would work right and funnel lots of $$$ to Aetna. He's just steamed that his rentseeking gambit has gone off the rails.
It was cobbled together at the last minute, found to be defective, but they went with what they had because the penalty for missing a deadline is worse than the penalty for a crappy product. Typical.
You need to implement the code so that you can find out what is in it.
I wouldn't be surprised if there's a Murphy's Law to cover that. "The larger and more important a project is, the more likely it is to result in a CF."
How could they make it worse even IF they were trying to? What part of this rollout isn’t mired in glitches?
That parallel stood out to me also.
We have to pass the bill to see what the American people are made of. Will they finally see us for the Commies we are? Will they treat us accordingly?
LOL! Especially if you cobbled it together from random chunks of open source.
No no no. It is very easy to write bad systems, and government agencies are better at that than almost anybody. Think entropy and chaos versus intelligent design. There is no free lunch.
Well, he wanted it. So why didn’t he offer to help implement it.
They make FAR MORE MONEY using ObamaCare as it entitles them to additional processes that they get paid for. It also limits what they have to pay out in comparison. If ObamaCare has a $4,000 deductible while they have an average of $250, they can jack their deductibles to $4,000.
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