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Hawaii Health Connector director steps down amidst controversy over troubled exchange
The Hawaii Reporter ^ | November 25, 2013 | Staff

Posted on 11/25/2013 10:16:31 PM PST by 2ndDivisionVet

Gov. Neil Abercrombie with Coral Andrews of the Hawaii Health Connector

HONOLULU — The woman charged with implementing the Affordable Care Act in Hawaii through the insurance exchange Hawaii Health Connector will step down amidst controversy over its failed launch.

Coral Andrews, executive director of Hawaii Health Connector for the past two years, said Friday she will not seek to renew her contract. She will leave her post Dec. 6.

Hawaii Health Connector received $200 million in federal funding to set up the website and network of more than 30 providers where individuals and small businesses can sign up for health care through local insurers and find out about tax credits and federal subsidies.

The website, developed by CGI Group, cost $53 million, but failed on its launch Oct. 1.

Users complained they tried for hours to apply for health care plans, but the site froze and crashed, and users weren’t able to sign up or determine their eligibility for tax credits or other federal subsidies.

On Oct. 15, health care plans available to local users and pricing information were posted online, but some users complained the website was still having technical difficulties.

Obamacare advocates, including Gov. Neil Abercrombie, predicted at least 100,000 uninsured Hawaii residents, or 8 percent of the population, would sign up for health care through the website.

As of Nov. 15, just 257 individuals have secured health care through the exchange. Some 113 employers submitted applications though the exchange, but have not yet selected plans.

The current cost breakdown is about $778,000 in federal funds for each Hawaii individual who successfully signed up for health care.

That follows a national trend. Just 106,000 people across America selected medical plans through Healthcare.gov in October.

Those familiar with the exchange system’s glitches said the enrollment figures aren’t accurate, in part because information entered into the system doesn’t always transfer correctly to health insurance providers — it’s scrambled — so insurance companies cannot process it. Also, applications can be submitted several times because of technical glitches and those just checking out the exchange with no plans to sign up can falsely inflate user figures.

Senate President Donna Mercado Kim said during a recent hearing that she had warned Andrews not to hire CGI Group because the company also had developed the troubled $87 million Hawaii state tax department website, which the state must spend as much as $50 million to fix.

CGI Group is the same company that developed Healthcare.gov, which, according to a congressional inquiry, cost more than $600 million, but hasn’t functioned properly.

Individuals and small businesses seeking insurance must enroll by Dec. 15 to get coverage that begins Jan. 1.

Tom Matsuda, ACA implementation manager with Abercrombie’s office, will serve as interim executive director of Hawaii Health Connector, beginning Dec. 9.

He takes over the helm as some 30,000 Hawaii residents with individual plans and 140,000 people under small business plans were scheduled to lose their insurance plans as of Jan. 1.

Hawaii Insurance Commissioner Gordon Ito has asked Hawaii health insurance companies to continue offering plans that were going to be cancelled by the end of the year because they didn’t meet federal coverage requirements under new ACA mandates, but they don’t have to abide by his request. His request comes as President Obama told insurers they can keep customers for another year in plans that would be deemed deficient under ACA.

Hawaii Health Connector Board Chair Sherry Menor-McNamara thanked Andrews for her service “during a critical time and against a very challenging backdrop.”

“Coral played a key role in building the Hawaii Health Connector, securing funding and building a network of public and private stakeholders throughout the state,” she said.

A search for a permanent executive director for the Hawaii Health Exchange is now under way. Matsuda said he will not apply for the permanent position.


TOPICS: Crime/Corruption; Culture/Society; Government; US: Hawaii
KEYWORDS: abercrombie; democrats; fail; hawaii; obamacare
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To: vette6387
Frankly, I am glad they were incompetent!
21 posted on 11/26/2013 12:48:00 AM PST by fortheDeclaration (Pr 14:34 Righteousness exalteth a nation:but sin is a reproach to any people)
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To: 2ndDivisionVet
Maybe they'll send people to the wrong hospital.

Maybe they won't be able to keep track of which babies were born in which hospitals.

Or maybe that's already the case.

22 posted on 11/26/2013 12:57:28 AM PST by who_would_fardels_bear
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To: 2ndDivisionVet

“That company might have saved the United States of America, if you think about it.”

But wait! Could CGI be the rising of the Manchurian Candidate
planted by Reagan in Canada ( that sneaky Reagan; who would have thought to look for it there ?)


23 posted on 11/26/2013 6:36:49 AM PST by A'elian' nation ("Political Correctness does not legislate tolerance; it only organizes hatred." Jacques Barzun)
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To: 2ndDivisionVet

Ineptitude (or corruption, or both) as backhanded heroism? Possible, I suppose. The same company also designed a Canadian gun registry website that didn’t work after millions were poured into it.


24 posted on 11/26/2013 6:46:35 AM PST by JennysCool (My hypocrisy goes only so far)
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To: Jet Jaguar; NorwegianViking; ExTexasRedhead; HollyB; FromLori; EricTheRed_VocalMinority; ...

The list, Ping

Let me know if you would like to be on or off the ping list

http://www.nachumlist.com/


25 posted on 11/26/2013 7:53:29 AM PST by Nachum (Obamacare: It's. The. Flaw.)
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To: Nachum

To be followed by RATs in Congress if they read their tea leaves.


26 posted on 11/26/2013 8:01:15 AM PST by ExTexasRedhead
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To: LeoWindhorse

“-——— rejected a wonderful almost pure Hawaiian man , former Lt. Gov James ‘Duke’ Aiona , and elected this former anti-war protester from Syracuse N.Y.”


I was not aware of this.

You reap what you sow.

.


27 posted on 11/26/2013 8:46:11 AM PST by Mears
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To: 2ndDivisionVet

The Canadians who run it were afraid if government-run health care was successfully implemented here, they’d no longer be able to find a doctor on the other side of the border when they need good medical care in a hurry.


28 posted on 11/26/2013 8:53:58 AM PST by JediJones (The #1 Must-see Filibuster of the Year: TEXAS TED AND THE CONSERVATIVE CRUZ-ADE)
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To: JennysCool

RICO


29 posted on 11/26/2013 8:55:41 AM PST by justrepublican (Screaming a "Vexatious requester" at a Wellstone memorial...........)
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To: Mears

the Hawaiianism of most local does not trump being bought and sold DEMOCRATS . They are Dems 1st , Hawaiians 2nd . Sad but true . Why ? The Hawaii Dem Party puts on these big rallies and feeds folks very well . It’s vote buying with chow . FREE food , all you can eat , just vote Dem . There’s more to it than that but I defy anyone that actually knows to deny that this is not a factor . A HUGE factor .


30 posted on 11/26/2013 7:58:22 PM PST by LeoWindhorse
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To: JennysCool
Hearings need to be held into CGI Group.

Oracle did no better. In Oregon. Zero signups.

31 posted on 11/26/2013 8:02:03 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: vette6387

Abercrombie was attracted to the weed out in Hawaii . It’s always been a hippy magnet .


32 posted on 11/26/2013 8:02:04 PM PST by LeoWindhorse
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To: 2ndDivisionVet; JoeFromSidney; TNMountainMan; alphadog; infool7; Heart-Rest; HoosierDammit; ...

Didn’t Hawaii adopt a single payer plan some years ago? And then repeal it quickly?


33 posted on 11/26/2013 8:03:23 PM PST by narses (... unless you eat the flesh of the Son of Man and drink his blood, you do not have life within you.)
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