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State's Obamacare website struggles spark inquiry
bostonherald.com ^ | December 3, 2013 | Chris Cassidy

Posted on 12/03/2013 1:51:35 PM PST by Tailgunner Joe

A top Beacon Hill lawmaker wants answers from the Patrick administration on the ongoing glitches, delays and error messages that have plagued the state’s woeful $69 million Obamacare website — which stumbled into its third month yesterday with continued flat sign-up rates.

“I’ll definitely talk to folks in the administration and see where we are with our experience right now,” said state Rep. Jeffrey Sanchez (D-Jamaica Plain), the co-chairman of the Joint Committee on Public Health. “It’s the issue of the day — technology and health care. Absolutely, we should be taking a look.”

Even as the Obama administration declared the federal healthcare.gov to be working as intended on Sunday, sign-ups on the separate state website creeped and crawled. A combined 92 applicants successfully enrolled in new insurance plans on the Health Connector portal Saturday and Sunday, while just 959 completed their applications.

Health care experts estimate that as many as 230,000 Bay Staters must re-enroll for insurance plans through the state by March 31. Overall, an average of 20 applicants per day, or 1,230 total, have secured insurance between Oct. 1, when the site went live, and Dec. 1 — a rate that has barely budged.

Only 28,739 Bay Staters have finished their insurance applications, for an average of about 464 per day — and the Herald has reported that many bypassed the website altogether and enrolled instead over the phone or by paper application.

At the current rates and assuming an industry standard of 1.8 people per application, it will take the Bay State until the first week of July 2014 to finish applications — and more than 17 years to fully enroll people.

“There is some confusion out there,” said state Sen. John Keenan (D-Quincy), the other public health committee co-chairman.

Meanwhile, state officials admitted it may be until mid-December or later before fixes to the Connector website are fully in place.

“We anticipate adding new functionality and processes in the next few weeks that will ease the frustration we share with our members, and create a better user experience through the open enrollment period,” spokesman Jason Lefferts wrote in an email.

Lefferts added that the Connector is “happy to update” lawmakers on the process.

Also yesterday, Gov. Deval Patrick defended the retooled federal healthcare.gov site. “I haven’t tried it out, but I understand that it is markedly improved, and if it’s anything like our experience, it will get better and better over time,” Patrick said. “But as I’ve said before, health care reform is not a website. A website is a convenience, and we want it to be as convenient as possible.”


TOPICS: US: Massachusetts
KEYWORDS: devalpatrick

1 posted on 12/03/2013 1:51:35 PM PST by Tailgunner Joe
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To: Tailgunner Joe

When will the Kenyan put hs own personal info on the site so hackers can publish it?


2 posted on 12/03/2013 2:05:50 PM PST by muir_redwoods (Don't fire until you see the blue of their helmets)
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To: Tailgunner Joe
A top Beacon Hill lawmaker wants answers from the Patrick administration on the ongoing glitches, delays and error messages that have plagued the state’s woeful $69 million Obamacare website

Underfunded....

3 posted on 12/03/2013 2:31:16 PM PST by Roccus
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To: Tailgunner Joe
Didn't Massachusetts already have ObaRomneyCare?

Talk about irony upon irony.

4 posted on 12/03/2013 2:34:34 PM PST by who_would_fardels_bear
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To: Tailgunner Joe

Try ObamaFlowers — NOT!! But pass it on!

Obama Flowers - Have you ordered yours yet?

(Receptionist) Hello, Welcome to ObamaFlowers, My name is Trina. How can I help you?

(Customer) Hello, I received an email from Professional Flowers stating that my flower order has been canceled and I should go to your exchange to reorder it. I tried your website, but it seems like it is not working. So I am calling the 800 number.

(Receptionist) Yes, I am sorry about the website. It should be fixed by the end of November – or maybe December. But I can help you.

(Customer) Thanks, I ordered a “Spring Bouquet” for our anniversary, and wanted it delivered to my wife.

(Receptionist Interrupting) Sir, “Spring Bouquets” do not meet our minimum standards, I will be happy to provide you with Red Roses.

(Customer) But I have always ordered “Spring Bouquets”, done it for years, my wife likes them.

(Receptionist) Roses are better, sir. I am sure your wife will love them.

(Customer) Well, how much are they?

(Receptionist) It depends sir, do you want our Bronze, Silver, Gold or Platinum package.

(Customer) What’s the difference?

(Receptionist) 6, 12,18 or 24 Red Roses.

(Customer) The Silver package may be okay, how much is it?

(Receptionist) It depends sir, what is you monthly income?

(Customer) What does that have to do with anything?

(Receptionist) I need that to determine your government flower subsidy, then I can determine how much your out of pocket cost will be. But if your income is below our minimums for a subsidy, then I can refer you to our FlowerAid department.

(Customer) FlowerAid?

(Receptionist) Yes, Flowers are a Right, everyone has a right to flowers. So, if you can’t afford them, then the government will supply them free of charge.

(Customer) Who said they were a Right?

(Receptionist) Congress passed it, the President signed it and the Supreme Court found it Constitutional.

(Customer) Whoa.....I don’t remember seeing anything in the Constitution regarding Flowers as a Right.

(Receptionist) It is not really a Right in the Constitution, but ObamaFlowers is Constitutional because the Supreme Court Ruled it a “Tax”. Taxes are Constitutional. But we feel it is a Right.

(Customer) I don’t believe this...

(Receptionist) It’s the law of the land sir. Now, we anticipated most people would go for the Silver Package, so what is you monthly income sir?

(Customer) Forget it, I think I will forgo the flowers this year.

(Receptionist) In that case sir, I will still need your monthly income.

(Customer) Why?

(Receptionist) To determine what your ‘non-participation’ cost would be.

(Customer) WHAT? Your can’t charge me for NOT buying flowers!

(Receptionist) It’s the law of the land, sir, approved by the Supreme Court. It’s $9.50 or 1% of your monthly income.....

(Customer)interrupting) This is ridiculous, I’ll pay the $9.50..

(Receptionist) Sir, it is the $9.50 or 1% of your monthly income, whichever is greater.

(Customer) ARE YOU KIDDING ME? What a ripoff!!

(Receptionist) Actually sir, it is a good deal. Next year it will be 2%.

(Customer) Look, I’m going to call my Congressman to find out what’s going on here. This is ridiculous. I’m not going to pay it.

(Receptionist) Sorry to hear that sir, that’s why I had the NSA track this call and obtain the make and model of the cell phone your are using.

(Customer) Why does the NSA need to know what kind of CELL PHONE I AM USING?

(Receptionist) So they get your GPS coordinates sir

(Door Bell rings followed immediately by a loud knock on the door)

(Receptionist) That would be the IRS sir. Thanks for calling ObamaFlowers, have a nice day...and God Bless America.


5 posted on 12/03/2013 2:58:46 PM PST by Salvation ("With God all things are possible." Matthew 19:26)
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To: Tailgunner Joe

The Democrat party...a culture of lying, thievery, death and incompetence.


6 posted on 12/03/2013 3:00:39 PM PST by blueunicorn6 ("A crack shot and a good dancer")
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To: blueunicorn6

Dems and Massholes...a match made in...um...somewhere!


7 posted on 12/03/2013 4:10:35 PM PST by gr8eman (Bandying nice with wannabe commies is over! You're either for freedom or you're not!)
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