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Oregon health exchange turns up heat on Oracle over programming 'bugs'
The Oregonian ^ | Dec. 16, 2013 | Nick Budnick

Posted on 12/23/2013 5:27:55 PM PST by steve86

As Oracle Corp. programmers try to fix problems with its work on the state's health insurance website, Cover Oregon is bringing in outside experts to make sure the company isn't adding new bugs at the same time.

The exchange's interim director, Bruce Goldberg, said Monday he's hiring people with the skills to look at programming code as it is being written to ensure "it is done correctly and we don't have to continue to go back and fix bugs in the system."

Goldberg's statement turns up the heat on Oracle and provides perhaps the most direct acknowledgement yet that the exchange's questions about Oracle's work quality are ongoing, despite repeated new infusions of talent by the firm and promises to make things right.

(Excerpt) Read more at oregonlive.com ...


TOPICS: Culture/Society; Government; News/Current Events; US: Oregon; US: Washington
KEYWORDS: aca; exchange; healthcaredotgov; obamacare; oracle

Oracle programmers.

Still no enrollments thru the eXchange

1 posted on 12/23/2013 5:27:56 PM PST by steve86
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To: steve86
Bruce Goldberg is "hiring people with the skills to look at programming code as it is being written to ensure it is done correctly and we don't have to continue to go back and fix bugs in the system."

Bruce must've just enrolled in an online IT program yesterday and hasn't taken his first class yet. I hope he is hiring even more people with the skills to look at the work done by the people with the skills to look at the code written by the programmers. That's the right way to do it.

2 posted on 12/23/2013 5:32:24 PM PST by ProtectOurFreedom
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To: steve86
Good thing it's just revenues being wasted and not the taxpayers money. Such an important thing to our liberal politicians that they let the boredacrats sign a sweetheart deal with Oracle and little oversight until (predictably) the wheels fell off the bus...all at the same time.
3 posted on 12/23/2013 5:42:39 PM PST by crazyhorse691 (Obama is just the symptom of what is destroying the U.S.)
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To: ProtectOurFreedom

Money for nothin’ and your chips for free...

har de har har

Yeah - get deeper in bed with Larry Ellison and crew. That’s the ticket.


4 posted on 12/23/2013 5:43:46 PM PST by Noumenon (Resistance. Restoration. Retribution.)
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To: steve86

An Oracle project running late and over budget?! Wow thats the first time in history that has happened.

ha


5 posted on 12/23/2013 5:44:59 PM PST by driftdiver (I could eat it raw, but why do that when I have a fire.)
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To: driftdiver

My one and only experience with Oracle was not fun. It was long drawn out agony.


6 posted on 12/23/2013 5:51:58 PM PST by NewHampshireDuo
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To: NewHampshireDuo

I feel like the U.S has set computing back 30 years.


7 posted on 12/23/2013 6:00:57 PM PST by Usagi_yo
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To: steve86

It’s not a bug, it’s a feature!


8 posted on 12/23/2013 6:01:48 PM PST by Black Agnes
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To: Noumenon

Ellison even looks like Satan.


9 posted on 12/23/2013 6:02:18 PM PST by Black Agnes
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To: Usagi_yo

When we used Microsoft SQL Server, Visual Studio, C#, and Test Driven Design we didn’t have this level of problems.


10 posted on 12/23/2013 6:06:17 PM PST by reg45 (Barack 0bama: Implementing class warfare by having no class.)
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To: steve86

Oregon democrats are missing brain cells. They are also lazy.
They had been warned at least a day ahead that a creek would flood, but they didn’t move state cars out of a parking lot. This cost the tax payers a crap load of money. More than 100 vehicles were lost.
Care Oregon is just one in a long line of money wasting mistakes made by dumb, lazy Oregon Dems.


11 posted on 12/23/2013 6:09:55 PM PST by doc maverick
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To: doc maverick

Yesterday I was a community organizer; today I is computer programmer.


12 posted on 12/23/2013 6:12:58 PM PST by reg45 (Barack 0bama: Implementing class warfare by having no class.)
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To: steve86

But Oracle has decades of experience producing systems under these conditions (changing requirements, insufficient testing, and impossible combinations of features). How could this happen with Oracle in charge?


13 posted on 12/23/2013 6:16:16 PM PST by Pollster1 ("Shall not be infringed" is unambiguous.)
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To: steve86

Wonder if Bruce’s brother is Rube?


14 posted on 12/23/2013 6:19:43 PM PST by RetiredTexasVet (Some people might call it a confidence game or swindle, others call it ObamaCare!)
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To: steve86

Bugs? What do they want, perfection? It’s close enough for government work.


15 posted on 12/23/2013 6:38:19 PM PST by Right Wing Assault
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To: Black Agnes

Failure is not an option!

It comes bundled with Oracle!


16 posted on 12/23/2013 7:10:10 PM PST by glock rocks (If you like your health plan, you're a racist !)
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To: Pollster1
But Oracle has decades of experience producing systems under these conditions (changing requirements, insufficient testing, and impossible combinations of features). How could this happen with Oracle in charge?

True, they seem to be experts at FAIL

17 posted on 12/23/2013 7:47:08 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: steve86

Just why aren’t they forced to give taxpayers a refund? Pure theft...criminals.


18 posted on 12/23/2013 7:51:37 PM PST by ogen hal (First amendment or reeducation camp)
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To: Usagi_yo

Send it Offshore!!!


19 posted on 12/23/2013 7:51:56 PM PST by ImJustAnotherOkie (zerogottago)
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To: steve86

Hey Oregon!

Better check with Nancy.

There are so many contradictory requirements in this 2,200 page monstrosity, that when combined with the resulting 15,000 pages of Regulation, it is IMPOSSIBLE to program a coherent application.


20 posted on 12/23/2013 8:01:30 PM PST by G Larry
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To: steve86; goodnesswins; PROCON; Twotone; VeryFRank; Clinging Bitterly; Rio; Hieronymus

If you would like more information about Oregon, please FReepmail me. I lost my Oregon list when my computer crashed.

21 posted on 12/23/2013 8:03:18 PM PST by Salvation ("With God all things are possible." Matthew 19:26)
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To: glock rocks

Oracle databases are a challenge to upgrade and maintain.


22 posted on 12/23/2013 8:39:31 PM PST by tbw2
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To: ProtectOurFreedom

This whole snafu (Obamacare websites, corrections thereof) are screaming for a set of Dilbert books or reams of XKCD comics.

Hiring someone to look at the code is hardly useful unless you are doing extreme coding quickly.
Their major fixes right now now should be modest fixes of existing code and in depth testing before moving on to the next bug. No one should be writing brand new code except bug-fixes at this point unless the scrap the whole project and start over.

Though they really should just scrap it.


23 posted on 12/23/2013 8:42:17 PM PST by tbw2
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To: steve86

Oracle RDBMS has a huge market share. Used successfully in many places. I don’t know exactly what the issue is here, but it sounds like Oracle is being made to be the scapegoat.

As I understand it, the president can change requirements on a whim. That is a nightmare for a nation and those trying to write a system.


24 posted on 12/23/2013 8:47:48 PM PST by LearnsFromMistakes (Yes, I am happy to see you. But that IS a gun in my pocket.)
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To: ProtectOurFreedom
I hope he is hiring even more people with the skills to look at the work done by the people with the skills to look at the code written by the programmers. That's the right way to do it.

That is a true statement. But no one wants to pay for independent validation and verification. For a large project IV&V can act as an honest broker to the state, evaluating the design and coding and performing independent testing of the project. Yes, it costs money, but that money is usually well spent. And yes, the IV&V contractor may very well tell the state that what the software contractor is proposing is garbage or a disaster waiting to happen. The state needs to hear that. (And that is also one of the prime reasons no one wants to pay for an independent IV&V contractor...)

25 posted on 12/23/2013 8:55:26 PM PST by 17th Miss Regt
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To: steve86

We need to lighten up on Oregon’s ACORN workers. There are actually no examples of insured receiving care under the OCare exchanges in any state, just people who filled out applications.


26 posted on 12/23/2013 9:35:50 PM PST by lurk
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To: G Larry

I found it pretty telling that the only other company bidding on this very lucrative contract dropped out. As you said, methinks it might have been the massive and unclear biz requirements. Pretty typical government initiative.

Several years ago I was involved in a state program regarding electronic vehicle identification. The state had a meeting so any problems could be aired. There were several, but the state had already rid themselves of the staff that was needed to fix them. The mind boggles.


27 posted on 12/23/2013 10:00:24 PM PST by Wicket (1 Peter 3:15 , Romans 5:5-8)
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To: lurk
There are actually no examples of insured receiving care under the OCare exchanges in any state

Not true, many completed/paid enrollments, including my state. Obviously no medical "care" dispensed until at least Jan. 1st.

28 posted on 12/23/2013 10:20:56 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: LearnsFromMistakes

It wasn’t a DBMS problem. It is a project management, design, and execution problem. Shared responsibility as several of the articles I’ve posted point out but Oracle Corp. is not without considerable blame by any means.


29 posted on 12/23/2013 10:24:08 PM PST by steve86 (Some things aren't really true but you wouldn't be half surprised if they were.)
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To: LearnsFromMistakes

It’s not about the database (although that could be a problem).

Oracle was the vendor hired to build the database. So they are responsible for the db and the software development project(s).


30 posted on 12/23/2013 11:04:37 PM PST by MV=PY (The Magic Question: Who's paying for it?)
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