Skip to comments.Oops: Insurance Companies Have No Record of Some Obamacare Applicants
Posted on 01/09/2014 3:32:51 PM PST by Kaslin
Another day, another Obamacare glitch. This time, the issue is more than 13,000 people who have signed up for health insurance, but the insurance companies have no idea who they are.
From the Associated Press:
The government says the problem is real but under control. Officials say the total number of problem cases they are trying to resolve with insurers currently stands at about 13,000. That includes orphan records. More than 1 million people have signed up through the federal insurance market that serves 36 states. Officials contend the error rate for new signups is close to zero.
Insurers, however, are less enthusiastic about the pace of the fixes. The companies also are seeing cases in which the government has assigned the same identification number to more than one person, as well as so-called "ghost" files in which the insurer has an enrollment record but the government does not.
But orphaned files when the insurer has no record of enrollment are particularly concerning because the companies have no automated way to identify the presumed policyholder. They say they have to manually compare the lists of enrollees the government sends them with their own records because the government never built an automated system that would do the work much faster.
This is particularly disastrous for some customers who have serious medical issues. Cancer survivor Sharon Van Daele of Tucson thought she had insurance, but had fallen into a "black hole" due to a variety of website errors.
"I made all the deadlines, and then I tried to make my payment, but they wouldn't take it," said Van Daele.
NSA must have deleted instead of just scanning.
And there will be some cases where folks FALSELY claim that they signed up. The government has this so screwed up, who knows what is true.
Doesn’t matter because most doctors and hospitals won’t take the crapola.
Doesn’t matter, the media has no record that there are people now screwed out of their insurance, going without cancer and all other treatment .
Rather than not get insurance cards, like so many are worried about, we got two sets of cards, from two different insurance companies. I had never at any time dealt with the second company nor did I choose them.
So I wondered, do I have my choice of submitting claims to either insurance company for the next year? lol -- hoping I wouldn't get two bills. Also hoping they weren't both screwed up so we really had no active policy at all.
So I tried calling the first, "correct", company, but they had a long wait time on hold. I called the second, they confirmed we had a policy, but said it had been cancelled WTF?
I finally got through to the correct company and everything looked normal. To confirm I called the exchange and after a long wait they said everything looked good with the correct company. I then called my PCP with the membership number and they said it looked fine from their end. Well that was a crazy few hours.
Hoping others get things straightened out. I don't wish worry and uncertainty on anyone.
Jane, I think you asked me to keep you up to date on this so I pinged you.
Well, I'd imagine this could be resolved if there's a withdrawal against a bank account in the name of the insured.
OTOH, most of these people are medicare, yes? So it's a "freebie". The system is likely so completely screwed up we will never truly know the extent of innocents harmed and eventually killed by Obama's actions.
Wait until there are life and death decisions that these goons will make on your behalf. Bend over and kiss your rear goodbye and then kiss Obama’s ring and bow down.
“OTOH, most of these people are medicare, yes”