The woman runs a couple of businesses and is not smart enough to close out her bank account and open another one. She spent 7 hours in the effort!?
Once you start on that path, any stumbling block becomes a challenge, and no challenge is left without confronting it at least once.
It just may have been a series of ... "No ma'am, but if you call 555-1234, THEY'LL fix it"
It's what WE do on the internet occasionally ... chase rabbits.
I guess if you had actually read the post you would see that she is doing exactly that.
It’s not easy to close a bank account because (presumably) there are other checks outstanding. Generally you have to wait until everything clears. I’m in the process of doing that with my business.
Even if you carefully leave just the amount of money in the account to cover outstanding checks, if the government takes another premium for your ACA first, the other checks will bounce.
>> She spent 7 hours in the effort!?
Are you seriously mocking her for the time it takes to deal with this crap?
“She spent 7 hours in the effort!?”
I can’t answer fro her, but from years of experience I can tell you she does everything the right way. I suspect that she’s found that’s the best way to not get zinged. So, in her life every “I” is dotted and every “t” crossed.
If I was to close an account I’d make certain that every auto-deduction was properly transferred first as there’s really no telling what the bank will do with them if you don’t and secondly not wanting to transfer all the other auto-deductions. Since she can’t cancel this one she has reluctantly decided to change banks as well, to prevent her bank from simply moving the auto-deduction from one account to another. That is why I suspect she persevered as long as she did; not wanting to change banks and having to change all the other auto-deductions.
Posting without reading for 3 years!!!
Why go to the hassle of having to close an re-open an account when every other business has an OBLIGATION to stop pulling from your account when you notify them?
If she uses that account for auto-pay of her utility bills, phone, car insurance, etc, etc, she may have been trying to avoid the hassle of switching all of those billings over to a new account.
Theoretically its easier to cancel one auto-pay than get a new account and get all of her legitimate auto-pay bills (and direct deposits) to point to that new account.
Changing accounts or banks can be a non-trivial task. I could easily see myself investing quite a bit of time to not have to do it, if I could.