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Travelers at Cleveland Hopkins Airport brace for cuts by United Airlines (60%+ of flights to be cut)
cleveland.com ^ | February 01, 2014 | Stephanie Kuzydym

Posted on 02/01/2014 7:24:31 PM PST by Las Vegas Dave

CLEVELAND, Ohio – United Airlines confirmed Saturday that departures from Cleveland will be cut by about 60 percent due to unprofitable operations in the city.

Northeast Ohio Media Group spoke with several travelers to get their feelings on what the cutbacks will mean. Here’s what they had to say:

Omar Garcia of Cleveland uses United to fly to Puerto Rico. It’s what he’s flown since he came to America five years ago from Bayamon, Puerto Rico. It’s the same airline his mother, brothers, sisters and their families used to move to America.

He was at the airport Saturday to pick up another sister who was flying direct from the island.

“I fly United because it’s the cheapest flight I can find,” he said. < snip >


TOPICS: Business/Economy; News/Current Events; US: Ohio
KEYWORDS: airport; cleveland; unitedairlines

1 posted on 02/01/2014 7:24:31 PM PST by Las Vegas Dave
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To: ADemocratNoMore; Akron Al; arbee4bush; agrace; ATOMIC_PUNK; Badeye; Bikers4Bush; BlindedByTruth; ...

Ohio Ping!
To be added to the Ohio Ping List, please freepmail,
(the two of us) , Whenifhow, and LasVegasDave.


2 posted on 02/01/2014 7:25:25 PM PST by Las Vegas Dave (The democRATic party preys on the ignorant..!)
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To: Las Vegas Dave

Bammy’s fault.


3 posted on 02/01/2014 7:31:38 PM PST by Paladin2
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To: Las Vegas Dave

> It’s the same airline his mother, brothers, sisters and their families used to move to America.

Must be a lot of jobs in Cleveland. The pay must also be good enough to move to Cleveland in Winter from the tropics.


4 posted on 02/01/2014 7:34:44 PM PST by soycd
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To: Las Vegas Dave

Illegals must not be inconvenienced with a layover.


5 posted on 02/01/2014 7:37:52 PM PST by VRWC For Truth (Roberts has perverted the Constitution)
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To: Las Vegas Dave
***Northeast Ohio Media Group spoke with several travelers to get their feelings on what the cutbacks will mean.***

Seems kind of a dumb question. As if nobody can guess.

Similar to when the bubble-headed bleach blonde stuck the microphone in the face of the guy being carried to the ambulance on a stretcher: “How do you feel, Mr. Jones?”

Media types are not the sharpest knife in the drawer.

6 posted on 02/01/2014 7:37:59 PM PST by Paulie (Buy local, bank local, exert your influence locally; the left will fold like a cheap suit.)
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To: Las Vegas Dave

In 1950, Cleveland had almost a million folks inside the city limits, over 90%the vast majority of whom were white. Now they are under 400,000 and still dropping. And it’s about a third white.


7 posted on 02/01/2014 7:49:36 PM PST by PAR35
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To: Las Vegas Dave

I once spent a year in Cleveland. I think it was on a Sunday.


8 posted on 02/01/2014 7:51:02 PM PST by RightGeek (FUBO and the donkey you rode in on)
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To: VRWC For Truth

Puerto Ricans are U.S. Citizens.


9 posted on 02/01/2014 8:11:40 PM PST by Procyon (Decentralize, degovernmentalize, deregulate, demonopolize, decredentialize, disentitle.)
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To: Las Vegas Dave

Cleveland not quite as bad but similar to Detroit has been in decline for decades. United is just cacthing up with reality.


10 posted on 02/01/2014 8:26:01 PM PST by Wuli
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To: Las Vegas Dave

United has an agreement with Ohio/Cleveland to keep CLE flight levels at 90% of Pre-UA/CO merger levels through Jan 2015, but the penalty for pulling out a year early is only $20 Mil.

The writing for CLE has been on the wall for a long time. A declining market between two other major company hubs, O’Hare and Newark, its fate will be the same as Memphis, Cinci. St. Louis, and Pittsburgh.

Lots of empty airport space in the Midwest these days. And $100 oil means that any market unable to support at least 4 flights at 80-100 seats each, on Origin/destination traffic only, is going to get cut eventually.

I sat in at meetings in the Mid-90’s in which Brian Bedford, and Michael Boyd predicted exactly what is happening today. A good part of this, (but by no means all of it), is due to the Clinton-era “Aviation Safety Act” that destroyed the regional airline business.


11 posted on 02/01/2014 8:26:31 PM PST by tcrlaf (Well, it is what the Sheeple voted for....)
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To: Las Vegas Dave

The new Fed Duty Hours imperial edict is a big part of this, as well.:

From: JeffSmisek
Sent: Saturday, February 01, 2014 4:39:31 PM (UTC-05:00) Eastern Time (US & Canada)
Subject: United to Reduce Flying from Cleveland

Dear Cleveland co-worker:

I want to let you know that we have made the difficult decision to substantially reduce our flying from Cleveland. We will make this reduction in stages beginning in April.

I wanted you to know this information before the press found out, but unfortunately they found out earlier than we planned. I apologize for this getting in the press before we were able to tell you directly.

Our hub in Cleveland hasn’t been profitable for over a decade, and has generated tens of millions of dollars of annual losses in recent years. We simply cannot continue to bear these losses.

No city has been more supportive of its hub carrier, and no group of employees has been more dedicated to providing great service, but the demand for hub-level connecting flying through Cleveland simply isn’t there. Ultimately, we can’t create demand, but we do have a responsibility to react to it. We must make the right business decisions, even when those decisions are painful, so we can continue to compete effectively and invest appropriately in our business.

While our decision to reduce our flying was driven by our continued losses in Cleveland,

********* the timing of the flight reductions has been accelerated by industry-wide effects of new federal regulations that impact us and our regional partner flying.********

Those new regulations have caused mainline airlines to hire regional pilots, while simultaneously significantly reducing the pool of new pilots from which regional carriers themselves can hire. Although this is an industry issue, it directly affects us and requires us to reduce our regional partner flying, as several of our regional partners are beginning to have difficulty flying their schedules due to reduced new pilot availability. We need to reduce that flying in our most unprofitable markets, which unfortunately are out of Cleveland.

As a result, we will be reducing our average daily departures from Cleveland by around 60%. We expect to be able to keep almost all of our mainline departures (reducing only one of our 26 peak day mainline departures), but will need to reduce our regional departures from Cleveland by over 70%. Together, this will reduce our capacity (available seat miles) out of Cleveland by around 36%. We will make these reductions in roughly one-third increments in each of early April, May and June.

When the schedule reductions are fully implemented in June, we plan to offer 72 peak-day flights from Cleveland, and serve 20 destinations from Cleveland on a non-stop basis, including to all our hubs, and to key business markets like LGA, DCA and BOS. We will also serve from Cleveland on a non-stop basis key leisure markets, like FLL, MCO, TPA and RSW. Importantly, our new schedule out of Cleveland will cover 58% of the current Cleveland-originating domestic passenger demand on a non-stop basis, and will permit Cleveland residents to fly to almost every one of the destinations they fly to today, by connecting over one or more of our other hubs.

We expect to be able to keep our pilot and flight attendant bases in Cleveland, because we anticipate being able to keep substantially all of our mainline departures from Cleveland. We also expect to be able to keep all of our current technical operations in Cleveland, because we anticipate having the opportunity to work on the mainline aircraft. However, since we handle our regional partners’ flying above and below the wing in Cleveland, we will be forced to reduce staffing in airport operations and in catering because of the significant reduction in regional partner flying. We currently expect a reduction in force affecting up to 430 airport operations positions and approximately 40 catering personnel in Cleveland. Those reductions in force will likely begin in June. Each employee will be receiving detailed information relating to these reductions in the coming weeks. Affected airport operations employees may have system displacement options or other opportunities to maintain employment with United, and we will work with the IAM leadership to explore other programs that may mitigate the impact of these reductions on IAM-represented airport employees.

While we cannot change the outcome, we will take every action we can to implement these reductions in a manner that upholds our culture. Throughout this difficult process, we are committed to treating our people with the same level of openness, dignity and respect that our Cleveland co-workers have shown our customers and each other over the years. Our HR team is working hard to support you, and will be providing you with answers and assistance over the coming weeks and months.

I regret that we will be forced to reduce staffing in Cleveland, but we have no choice, given the level of continued losses we have suffered in Cleveland, the pressure that the new federal regulations have placed on our regional partners, and our reduction in regional flying. I know that these changes will be difficult for many of you, and this outcome is not what any of us wanted.

Sincerely,
Jeff


12 posted on 02/01/2014 8:31:06 PM PST by tcrlaf (Well, it is what the Sheeple voted for....)
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To: Las Vegas Dave
RE “I fly United because it’s the cheapest flight I can find,” he said.”

In the late 2000s my worked pushed me on a United flight for that reason, I emailed them from my hotel room to tell them I would never do that again.

I love the way they squeeze the seats together then offer some OK seats for $30 to $50 more per leg, cramping passengers in tiny spaces.

I flew the rest of my work flights on SouthWest and really appreciated it. Same with personal trips, a few $$$ is not worth that misery.

13 posted on 02/01/2014 8:36:27 PM PST by sickoflibs (Obama : 'Any path to US citizenship for illegals HERE is a special path to it ')
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To: Las Vegas Dave
Cleveland's only a few years behind Detroit in its slow motion collapse.It's a wonder that *any* airline would service the city.
14 posted on 02/01/2014 8:41:50 PM PST by Gay State Conservative (Osama Obama Care: A Religion That Will Have You On Your Knees!)
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To: tcrlaf

I would think the increased hassle of going through airport security might cause people to drive (or take Megabus) rather than fly.


15 posted on 02/01/2014 8:42:55 PM PST by scrabblehack
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To: scrabblehack

Not really...

The “Bus crowd” started flying when the fares hit rock-bottom in the mid-80’s, and due to the fare increases, has largely gone back to cars and busses.

What TSA has changed is is the “hassle time”.

3-4 hours driving time was the standard for flying over driving in the mid-90’s, while today it is around 6 hrs.


16 posted on 02/01/2014 8:51:51 PM PST by tcrlaf (Well, it is what the Sheeple voted for....)
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To: PAR35

Cleveland was one fantastic city.
Destroyed by mass migration from the south.


17 posted on 02/01/2014 9:00:17 PM PST by peteyd (A dog may bite you in the ass,but it will never stab you in the back.)
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To: Gay State Conservative; Wuli

Looks like it’s time for “HASTILY MADE CLEVELAND TOURISM VIDEO #3”.

http://www.youtube.com/watch?v=ysmLA5TqbIY
http://www.youtube.com/watch?v=oZzgAjjuqZM


18 posted on 02/01/2014 9:02:26 PM PST by Slings and Arrows (You can't have Ingsoc without an Emmanuel Goldstein.)
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To: Slings and Arrows
Cleveland, a.k.a."The Mistake By The Lake!!"
19 posted on 02/02/2014 1:15:22 AM PST by ken5050 (This space available cheap...)
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To: Las Vegas Dave

Nutters select Liberal crowds because they are not armed.

Note to Liberals such as Maher: “Country folk” like guns and often are armed.


20 posted on 02/02/2014 1:36:17 AM PST by GladesGuru (Islam Delenda Est - because of what Islam is and because of what Muslims do.)
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To: sickoflibs

I got re routed on United this fall coming back from England. I think they have the oldest stewardess working. It was like flying with a bunch of crabby old aunts.


21 posted on 02/02/2014 3:11:43 AM PST by Jimmy Valentine (DemocRATS - when they speak, they lie; when they are silent, they are stealing the American Dream)
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To: Las Vegas Dave

Which begs the question....

Why would anyone want to fly to Cleveland in fist place....?


22 posted on 02/02/2014 3:23:55 AM PST by njslim (T)
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To: Las Vegas Dave

No doubt the IAM (machinists and aerospace union) played a role in this. Unions are parasites that eventually suck the life out of the corporations.


23 posted on 02/02/2014 3:25:07 AM PST by SamAdams76
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To: VRWC For Truth; Las Vegas Dave; Procyon

“Illegals must not be inconvenienced with a layover.”

Puerto Ricans are illegals??? Get a grip...


24 posted on 02/02/2014 3:37:00 AM PST by GGpaX4DumpedTea (I am a Tea Party descendant...steeped in the Constitutional Republic given to us by the Founders)
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To: tcrlaf
Those new regulations have caused mainline airlines to hire regional pilots, while simultaneously significantly reducing the pool of new pilots from which regional carriers themselves can hire.

If I'm not mistaken this refers to the recently implemented regulation requiring regional pilots have at least 1500 flying hours of experience as opposed to 250, and is in response to the crashes in Buffalo and Lexington which were caused by pilot error? Why is this a bad thing?

25 posted on 02/02/2014 3:51:08 AM PST by DoodleDawg
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To: Las Vegas Dave

Having been a passenger on UAL I cannot imagine why anyone would want to fly on that airline.


26 posted on 02/02/2014 5:08:51 AM PST by arthurus (Read Hazlitt's Economics In One Lesson ONLINEhttp://steshaw.org/economics-in-one-lesson/)
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To: Jimmy Valentine

We liked Continental/United for their non-stop service to LAS/CLE with all seats sold on every flight (and hope that it remains) but that flight may be on the chopping block.

As for some of the remarks about Cleveland, they are justly deserved, but downtown Cleveland is making a remarkable turnaround plus the addition of the Casinos, (which helped). The near east side is a Detroit “wanna be” and soon heading that way!


27 posted on 02/02/2014 5:13:12 AM PST by Las Vegas Dave (The democRATic party preys on the ignorant..!)
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To: peteyd

“Cleveland was one fantastic city. Destroyed by mass migration from the south.”

That is the story of most northern cities, though I would say “Destroyed by mass migration from the south while jobs were leaving the cities”.


28 posted on 02/02/2014 5:47:25 AM PST by kearnyirish2 (Affirmative action is economic war against white males (and therefore white families).)
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To: Jimmy Valentine

I think they have the oldest stewardess working. It was like flying with a bunch of crabby old aunts.

It seems to be that way on every airline. I can’t remember the last time I had a friendly and/or attractive stewardess. I’m a woman, so the attractiveness isn’t that important to me. It’s just that I notice that stereotype of young, pretty stewardesses is long gone. I would be happy with friendly instead of some crabby old hag barking orders for the whole flight. I call them the TSA in the sky!


29 posted on 02/02/2014 7:45:18 AM PST by usmom
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To: usmom

I like the crews on Air France. Never had a bad flight. I like Brisish Air too but am always afraid of strikes by their unions


30 posted on 02/02/2014 8:45:41 AM PST by Jimmy Valentine (DemocRATS - when they speak, they lie; when they are silent, they are stealing the American Dream)
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To: VRWC For Truth

FWIW, Puerto Ricans aren’t illegal; they’re US citizens. Also, Puerto Ricans have a relatively large and successful community in Cleveland. They aren’t all Ariel Castro wannabees.


31 posted on 02/02/2014 8:47:56 AM PST by grania
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To: peteyd
Cleveland was one fantastic city. Destroyed by mass migration from the south

It's not that simple. Cleveland always had a large black populations, back to the days when escaped slaves got to Cleveland on the way to Canada, then couldn't get across Lake Erie. Keep in mind that Jesse Owens came out of an established and viable black community in Cleveland. There are other successes.

Cleveland is a manufacturing city. When those factories closed, generations of people couldn't find work. The downtown stopped being a viable center of anything and the population collapsed, as those that could headed to the suburbs.

Over eight years ago, when I moved to a near-suburb, people categorized Cleveland with Detroit and Newark. It hasn't had that fate. There has been construction and new businesses and the city can pay its bills. Losing that hub is huge, considering the initiatives to bring convention business and manufacturing back.

It's a shame that with all of the construction and attempts to upgrade Cleveland, more wasn't done to make sure the hub was going to stay put. Everthing is focused on the next project. Not enough is done to make sure the positives stay that way.

32 posted on 02/02/2014 9:04:45 AM PST by grania
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To: DoodleDawg

At Buffalo, that was not an issue.
The captain had 3,263 hrs, and the co-pilot had 2,200 hours, 772 of those in that same type of aircraft.

Over-dependence on the auto-pilot, leading to the crew not recognizing the probable icing until it was too late caused the crash.

That the Captain chose to sleep in the crew rest area, instead of a hotel, and pocketing the per diem money is something crews have done for 6+ decades. All-in-all, it was a series of poor choices by the captain.

At Lexington, it was inattention caused by yick-yacking in the cockpit, as well as an understaffed tower, with a controller too busy to note where the aircraft was going, and poor airport signage.

The New Duty rules were designed to boost Union membership, and harm independents (truckers most especially). For the flight crews, it has resulted in a cut in hours, and less pay. Hopey-Changey....


33 posted on 02/02/2014 11:25:21 AM PST by tcrlaf (Well, it is what the Sheeple voted for....)
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To: Las Vegas Dave
Omar Garcia of Cleveland uses United to fly to Puerto Rico. It’s what he’s flown since he came to America five years ago from Bayamon, Puerto Rico.

To: VRWC For Truth; Las Vegas Dave; Procyon “Illegals must not be inconvenienced with a layover.”

Puerto Ricans are illegals??? Get a grip...

See: http://en.wikipedia.org/wiki/Puerto_Rico

Spain ceded the archipelago, as well as the Philippines, to the United States as a result of its defeat in the Spanish–American War under the terms of the Treaty of Paris of 1898. In 1917, the U.S. granted citizenship to Puerto Ricans; since 1948, they have elected their own governor. In 1952 the Constitution of Puerto Rico was adopted and ratified by the electorate.

Reminds me of the time while employed for a MAJOR airline manufacturer, located in the Seattle & Everett Washington State area(s) {just to name a few so other's can get the HINT!!!}

While filling out the job application they asked "FATHER'S PLACE OF BIRTH" I answered Vieques, (Pronounced "V"---"ache"---"as") Puerto Rico.

Approximately six months after getting hired, they sent some guy in a BROOK's Brother's Suit, (A Lot of money for that suit) to ask for my "PASSPORT," being the very, very sarcastic person that I am, I asked him "would that be the same PASSPORT, that one uses to go from say "New York" to "New Jersey?"

He got very visibly upset and started to lecture me that you don't need a PASSPORT to go from "New York" to "New Jersey," and then you could see the lights came on, he apologized and just left the table we were at.

34 posted on 02/02/2014 12:37:11 PM PST by Stanwood_Dave ("Testilying." Cop's don't lie, they just Testily{ing} as taught in their respected Police Academy.)
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To: Jimmy Valentine
RE :”I got re routed on United this fall coming back from England. I think they have the oldest stewardess working. It was like flying with a bunch of crabby old aunts.”

I went to Monterrey CA from here once and SW doesn't go there so I took United, it was one disaster after another, weather kept the plane from taking off for two hours, they dumped me at the Denver Airport with no carry-ons because the connecting flights where all gone, the next day they routed me to San Francisco instead of my destination. Eventually I got there at noon instead of the previous day.

The only good part was I got the business seat upgrade for FREE because he couldn't get his credit card machine working,

35 posted on 02/02/2014 4:05:08 PM PST by sickoflibs (Obama : 'Any path to US citizenship for illegals HERE is a special path to it ')
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To: grania

Granted jobs and manufacturing were lost,many moved to the suburbs.Any guess as to why?.
Even as a child of 8yrs I was reading the Cleveland Press and remembering reading stories of unmarried women with 8 children migrating from the south with no job prospects no money and begging for help.This was late 50’s before Johnson’s Great Society.The problem then exacerbated.
.The black population of Cleveland was concentrated in the Scovill area.
The ethnic neighborhoods of the Lithuanians,Poles,Hungarians,Czechs were decimated by the influx into these communities.The inner city rotted.
What were once vibrant areas,became crime ridden and the housing collapsed.
I watched my parents pay for a home only to have to give away.As a child ,I was spat on by grown men.The prospect of me staying and thriving in Cleveland dimmed.My parents and all my relatives left for the “burbs”,with that went jobs and a once thriving neighborhood that I can never go back to and say “that’s the house I used to live in”.
It’s gone, torn down because of the “wonderful diversity” that enveloped Cleveland.


36 posted on 02/02/2014 4:20:37 PM PST by peteyd (A dog may bite you in the ass,but it will never stab you in the back.)
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To: Las Vegas Dave; All

Per email from UAL received 2/5/14:

United will continue to offer nonstop service between Cleveland and:

Albany

Baltimore

Boston

Chicago O’Hare

Dallas — Ft. Worth

Denver

Ft. Lauderdale

Ft. Myers

Houston

Las Vegas

Los Angeles

Milwaukee

New York — LaGuardia

Newark

Orlando

San Francisco

St. Louis

Tampa

Washington — Dulles

Washington — Reagan


37 posted on 02/05/2014 4:23:08 AM PST by Las Vegas Dave (The democRATic party preys on the ignorant..!)
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To: Las Vegas Dave; Paladin2; soycd; VRWC For Truth; Paulie; PAR35; RightGeek; Procyon; Wuli; tcrlaf; ..

Of possible interest to the freepers that have commented on United’s plans, I received the above updated email from United Airlines early this morning.

(Personal note to all: As some of you know, we vacation in Vegas. It is a great location to see the Western part of the US: Death Valley Nat. Park, Zion Nat. Park, Grand Canyon Nat. Park, Disneyland Calf., and of course Las Vegas and surrounding area.)


38 posted on 02/05/2014 4:41:36 AM PST by Las Vegas Dave (The democRATic party preys on the ignorant..!)
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To: Las Vegas Dave

I take Southwest to Las Vegas, not United or US Air.


39 posted on 02/05/2014 4:45:18 AM PST by sickoflibs (Obama : 'Any path to US citizenship for illegals HERE is a special path to it ')
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To: peteyd

Actually, the cause was one man....... Dennis John Kucinich


40 posted on 02/05/2014 4:55:31 AM PST by bert ((K.E. N.P. N.C. +12 ..... History is a process, not an event)
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To: sickoflibs; All

Continental/United has the frequent flyer points, and we stayed with them early on and just continued. Flying SW airlines was like herding cattle to us, but to each their own.


41 posted on 02/05/2014 4:57:11 AM PST by Las Vegas Dave (The democRATic party preys on the ignorant..!)
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To: Las Vegas Dave
RE :”Continental/United has the frequent flyer points, and we stayed with them early on and just continued. Flying SW airlines was like herding cattle to us, but to each their own.”

I liked Southwest because they know how to get us to destination on time and don't nickel and dime with added fees.(they did ad a boarding first fee though)
They are efficient.

United is cheaper than Southwest but takes inches off their seat room but offers comfy seats for $30 to $60 a leg.
I notice many of their flights are late too causing a connecting crunch or added wait at airports.

42 posted on 02/05/2014 5:07:14 AM PST by sickoflibs (Obama : 'Any path to US citizenship for illegals HERE is a special path to it ')
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To: bert
Actually, the cause was one man...Kucinich

I haven't lived in this area all that long, so I see things from a different perspective. Kucinich represented the west side well, and did a lot keeping NASA, federal jobs, the airport and manufacturing here as much as possible. If he were still congressman, I wonder if this would've happened. Everybody in power seemed surprised, and I don't see those two hideous crones (HOR reps) trying to help solve this.

He tried to stop the electric company from losing its independence. He was instrumental in getting the Rock and Roll Hall of Fame here. Now, with Cleveland gerrymandered out of existance in the HOR, the city is split between a representative in Toledo for the west (doesn't even look legal) and a woman who only cares about stuff like running gang summits on the east.

People I respect for being thoughtful have put a lot of the blame on busing, bringing the chaos that enveloped parts of the east side outside of its neighborhoods.

43 posted on 02/05/2014 5:37:24 AM PST by grania
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To: Las Vegas Dave
The thing about this is that it doesn't make any sense. There are a lot of times when Cleveland can fly in bad weather when Chicago, Detroit and some other bad weather cities cannot.

The news reports say that a billion dollars has been spent on airport upgrades. It's amazing they did that without better assurances from United. I'm wondering if the city leadership doesn't already have some options that might fill the gap. (I'm one of those people who think that Frank Jackson has done as well as anyone could as mayor, and won't leave this alone)

44 posted on 02/05/2014 5:44:10 AM PST by grania
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To: bert

My sis went to a pig roast in the “70’s” and little Dennis was there.She said he was “small, quiet and sucked on a joint”.
Yes,Dennis Kucinich the liberal “Dum”.who bankrupted Cleveland,Presidential candidate and loved by the lefties.
I laughed like crazy when I’d see a Dennis Kucinich for Prez bumper sticker out here in the Bay Area.
What morons.


45 posted on 02/05/2014 6:49:28 AM PST by peteyd (A dog may bite you in the ass,but it will never stab you in the back.)
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To: Las Vegas Dave
Only a fool would fly on UAL, at least in Economy class. UAL doesn't even load a percentage of luggage for economy class. It is sent straight to Chicago where it goes into their annual auction sale. Then when you inquire about your "lost" luggage you get a bunch of paper work to fill out then you have to do it again then they tell you that UAL has determined that UAL is not liable and they will not send your luggage back to you or pay for it either. I located my bag in Chicago when I managed to talk to a clerk there. He recognized the bag I was talking about because my stow bag is always very distinctive and he had seen it. He said yes we have it but UAL probably won't send it back. And in fact UAL did not and were snotty as hell about it on the phone. The refusal letter was boilerplate lawyer talk but it too suggested that I had no business even inquiring. I guess they judge economy class travelers as being unable to turn things over to an attorney.UAL flight crews resent the passengers and consider them to be the burden they must bear in order to wear snazzy uniforms and go to exotic places. They stay POed because they are not permitted to load the passengers with forklifts.
46 posted on 02/05/2014 7:20:54 PM PST by ThanhPhero (Khách sang La Vang hanh huong tham vieng Maria)
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To: ThanhPhero

Sorry to read of your luggage lost.

In our approximately 26 +/- vacations to Vegas and Florida on UAL/Continental and a few Southwest, we never had a problem with losing any of our belongings. We always had our ID tags firmly attached to all luggage, including our carry-ons. And I believe Mrs. LVD had sticker tags inside our suitcases as well-just in case.

When my younger son was in collage he went to China twice and he never lost any luggage (I do not remember which airlines he flew).


47 posted on 02/06/2014 4:37:40 AM PST by Las Vegas Dave (The democRATic party preys on the ignorant..!)
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