Skip to comments.Chick-fil-A Takes KFC's Chicken Crown Even With Fewer Stores and Closing on Sundays
Posted on 04/04/2014 10:45:42 AM PDT by SeekAndFind
Despite having fewer stores, which are also closed on Sundays so employees can spend time with their families and attend church, Chick-fil-A has taken KFC's crown as the leader in the U.S. chicken fast-food industry.
A Yahoo! Finance report noted that YUM! Brands, which owns KFC, removed the phrase from the company's latest annual report that once described KFC as "the leader in the U.S. chicken [quick-service restaurant] segment."
That title, says food industry researcher Technomic, now belongs to the worshipful Atlanta-based Chick-fil-A because its locations do more business than KFC restaurants, according to The Associated Press.
While KFC still remains much bigger than Chick-fil-A globally, Chick-fil-A has been leading KFC since 2012.
Chick-fil-A reportedly had 1,775 locations and pulled in $5.05 billion in sales last year, according to Technomic. KFC had 4,438 stores that pulled in $4.22 billion in U.S. sales.
Most of Chick-fil-A's restaurants are located in the South and the company has attracted a very loyal following for its chicken sandwiches.
The company notes on its website that a part of its recipe for success involves not doing business on Sundays.
"Our founder, Truett Cathy, made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. He has often shared that his decision was as much practical as spiritual," said the company. "He believes that all franchised Chick-fil-A operators and their restaurant employees should have an opportunity to rest, spend time with family and friends, and worship if they choose to do so. That's why all Chick-fil-A restaurants are closed on Sundays. It's part of our recipe for success."
A representative from the company told the AP that Chick-fil-A was "deeply grateful" for its loyal customers. They also intend on expanding into new markets.
Rick Maynard, a KFC spokesman, said, the chain "has seen a lot of competitors come and go since 1952," when it first opened.
"Colonel Sanders wasn't afraid of a little competition then, and we still welcome it today," he said.
Chick-fil-A has thrived despite efforts from LGBT activists who attempted to boycott the franchise over comments made by the company's president, Dan Cathy, supporting traditional marriage.
KFC chicken is crap compared to what it was 10 or 20 yrs ago.
I can”t even eat it these days.
The CFA Chicken is substantially better, but the morality counts a lot, too.
The employees in the last KFC I went into looked scary as hell. The woman who took our order had a giant tattoo on her neck and on her hands. That’s the last time I ate at a KFC.
Plus most KFC stores are dirty and poorly mand poorly managed and staffed, while Chik Fil A always has an excellent presentation and customer experience
CFA chicken is better and their stores are cleaner.
Yesterday, one opened by my house! I used to eat there all the time when I was in college in Texas in the 80’s. They are now opening them in Northern California!
It was very busy yesterday!
I got the KFC shut down where I live.
Idiots kept ripping people off on their orders.
Nothing major was ever screwed up but it was always some two bit nothing, just enough to make it more expensive to go back and correct the order than it was worth.
After I got an order with nothing but crumbs for biscuits in a bag that looked like something pulled from the garbage, I called corporate headquarters.
Less than 2 months later they were closed.
There are no bargains at Chick-Fil-A, that’s a big part of it. I’m comfortable saying there are very few ways to get more than a snack for less than ten bucks. They’re serving a different clientele.
Love that chicken from Popeyes!
That’s not true, I routinely order a #4 Combo, large, for seven dollars and change. That’s a spicey chicken filet sandwich with pepperjack cheese, large side of waffle fries and large beverage, with two packs of Chick-fil-A sauce, one for the sandwich and one for the fries. It’s no more than a comparable order would be at other fast food places, better food, better environment, service with a smile, premises are clean.
AND they give away stuff to charity all the time. Every year our boys were in high school, the football team sold discount cards that had a Chick fil A deal on it for a free chicken sandwich. We purchased a lot of chicken sandwiches those years and received a lot free. The KFC deal on the same card was a rip off. Our little ones always come home with coupons for free things from Chick fil A as well.
They’re using crap birds.
I agree. KFC isn’t what it once was by a long shot. The quality of the food seems to have dropped, and they have the same employee problems as others in the fast food industry. Visit a KFC or McDonalds in Japan and note the differences between them and US-based outlets. They’re stark.
I’m telling you, not only are the Japanese ones much cleaner in appearance, the employees are dressed sharply, treat you like you’re a valued customer, and the food actually tastes better. A big Mac in the US? Bland. A big Mac in Japan? Tasty. Don’t ask me why.
I think Chick-fil-A is cleaning KFC’s clock for similar reasons. The food seems fresher, the employees are generally friendlier, cleaner, sharper dressed, and polite, and the stores seem cleaner/better kempt. I also like the idea that Chick-fil-A is on my side in the culture wars.
Bush’s chicken is light years better than KFC. Besides KFC is a Pepsico company and I don’t give them my cash.
The other problem with KFC is they have the most overpriced chicken on the planet. Ridiculous what they charge but people still pay it.
Here in Atlanta CFLA employees can’t even wear green eyeshadow or have any face piercings.
Does CFA serve only chicken sandwiches, or also pieces of cooked chicken (breasts/thighs/drumsticks) like KFC? There is currently no CFA in my area.
Chick-fil-A is great. Not just the food. They actually give a crap about customer service. I am always greeted with a smile and feel like I’m talking to human beings. Even in the malls, the employees walk around and ask if everything is okay and if you need anything. And the kids always get a little book or something. Americans don’t get customer service any more but this is one of the few bright spots. Just wish there was one closer to me.
I cant even eat it these days.
Crap service along with mystery pieces of chicken have really taken their toll. I mean I remember when you could pretty well tell where each piece came from on the chicken and they always threw in that piece of chicken butt. Now I think they just toss the chicken to a nut with a machete to be cut up.
“Chick-fil-A Takes KFC’s Chicken Crown Even With Fewer Stores and Closing on Sundays”
And the gaycott!
Yeah. Nuggets and strips and party trays....
By contrast to KFC, every time I go to Chick Fil A, I leave wondering ‘how the hell does their chicken sandwich taste that good!’
It’s actually chicken breast instead of rendered sludge, probably. Then there’s the canola oil used elsewhere, I think it lacks a good flavor and has a bitter aftertaste.
Does CFA serve only chicken sandwiches, or also pieces of cooked chicken (breasts/thighs/drumsticks) like KFC?
The closest thing you’ll find to a piece of chicken is their strips or nuggets.
The rest is in a salad or sandwich, etc. Now a major difference from other
chicken places is CFA uses on breast meat thus somewhat higher prices.
All three have, of course, gone on to bigger and better things. But CFA is the first choice of three generations now . . . the grand kids are even bigger fans than the parents and grandparents.
We have a KFC and CFA right down the road from us. I don’t patronize either. I drive a little bit further to El Pollo Loco. Best chicken around.
Have you tried El Pollo Loco? I see there is one in Seattle. Best chicken around in my opinion. They serve full/real pieces of chicken and they have specials all the time for family meals like KFC. Their sides are really good too. Their green sauce to dip the chicken in is to die for.
Know what I am having for dinner now. Lol
Try this at KFC....
I want 7 breasts regular, 17 breasts extra crispy, 11 drumsticks regular 14 rolls 19 slaws , 4 gravies medium and a large basket of thighs grilled with no mayonaise.
RE: I drive a little bit further to El Pollo Loco. Best chicken around.
I didn’t know crazy chickens taste good.... :)
I just can’t eat KFC anymore. Oily garbage covered with sawdust.
Yes they do!!!! Lol
Is KFC pro-LGBT?
I agree, it's pretty good, the flavoring is excellent. Unfortunately, the two locations near me are in seedy locations. Lots of low-lifes outside but pleasant workers inside. I wish they would build a CFA near me, closest one almost an hour away. I go to CFA when visiting Texas and it's great.
Chick-Fil-A is quite different than KFC. KFC specializes in fried chicken and mainly serves chicken pieces but also has sandwiches, whereas Chick-Fil-A serves mainly sandwiches and salads, and specializes in grilled chicken.
KFC is closer to Brown's and Popeye's with their menu. Chick-Fil-A is like the chicken version of Arby's, but much better.
RE: Is KFC pro-LGBT?
KFC is owned by Pepsico.
PepsiCo Receives Perfect Score in the 2014 Corporate Equality Index
PepsiCo received a perfect 100 percent score on the Human Rights Campaign Foundations (HRCF) 2014 Corporate Equality Index (CEI), a national benchmark survey of corporate policies and practices related to lesbian, gay, bisexual and transgender (LGBT) workplace equality.
The HRCF is the educational arm of the Human Rights Campaign, an organization working to achieve equality for LGBT citizens.
The 100 percent CEI score earned PepsiCo the HRCF designation as one of the Best Places to Work for LGBT Equality.
It all starts with our Chairman and CEO Indra Nooyi, who strongly values diversity and inclusion, said Jim Wilkinson, PepsiCo executive vice president, Communications, and executive sponsor of EQUAL, PepsiCos LGBT employee resource group.
PepsiCo follows a basic formula for doing business: respect others and win together. Including the presence and contributions of LGBT employees in our company and around the world, we have a diverse and inclusive workforce that reflects the communities in which we do business, he said. We strive for perfection in everything we do, and it is particularly gratifying for PepsiCo to have achieved another 100-percent rating in HRCFs Corporate Equality Index.
PepsiCo has been at the forefront of promoting diversity and inclusion for decades, said Wilkinson.
Is that the California price? Yesterday I got a sandwich and large drink....$5.02.
We usually stop at Bush's Chicken when we are shopping. One day I noticed the black manager throwing away some chicken breasts and asked if I could take those pieces home to our dog.
He gave me five breasts that were perfectly OK. Dog got one and we ate the others after removing the skins.
We love their Managers' Special. Three or four chicken strips, gravy, mashed potatoes, French fries, cup of tea and a biscuit for $5.00 plus tax.
There's going to be. CFA is opening in Tacoma in Spring 2015. Long time to wait, I know.
The last time I got KFC it tasted like the chicken was cooked in fat that should have been changed over a week ago and it gave me sever heartburn. I get my chicken from the deli at the grocery store. Tastes better and a heck of a lot cheaper.
> Rick Maynard, a KFC spokesman, said, the chain “has seen a lot of competitors come and go since 1952,” when it first opened.
And KFC is not a bargain, AND Mickey D’s, Arby’s, Wendy’s, and probably other chains offer chicken as an alternative, but no burgers at KFC. I’d be surprised if there were not a another shift and/or restructure. About ten-twelve years ago KFC started sprucing up their locations and trying some new things.
Tacoma Chick-fil-A to start construction in August, open early 2015
Chick-fil-A coming to Seattle
That’s what I’d call a snack.
An important ingredient in this recipe for success.