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Family Asked To Leave Southwest Flight After Tweet
CBS Minnesota ^ | 7/22/2014 | CBS Minnesota

Posted on 07/23/2014 9:36:52 AM PDT by Dallas59

MINNEAPOLIS (WCCO) — A Twin Cities man is upset about the way his family was treated on a Southwest Airlines flight because of a tweet.

Duff Watson says he was asked to de-board a flight from Denver to Minneapolis with his two kids on Sunday after an agent didn’t like a tweet he wrote about her service.

Watson and the agent had a disagreement before boarding initially.

“I was left, you know, very upset, very embarrassed, very humiliated,” Watson said.

He’s an “A-List” passenger, which means he gets priority boarding. But a gate agent wouldn’t let his 6-year-old and 9-year-old board with him — so they’d all have to wait to board later.

(Excerpt) Read more at minnesota.cbslocal.com ...


TOPICS: Culture/Society
KEYWORDS: airlines; customer; duplicate; tweet
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1 posted on 07/23/2014 9:36:52 AM PDT by Dallas59
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To: Dallas59

Southwest is a joke. Stopped flying them years ago.


2 posted on 07/23/2014 9:38:06 AM PDT by RIghtwardHo
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To: Dallas59
Too bad he wasn't $Black!

Cha-Ching

3 posted on 07/23/2014 9:38:07 AM PDT by blackdog (There is no such thing as healing, only a balance between destructive and constructive forces.)
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To: blackdog

If he had been black it would not have happened.


4 posted on 07/23/2014 9:40:31 AM PDT by defconw (Both parties have clearly lost their minds!)
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To: Dallas59

Can I ask a stupid question? How did SW Airlines people find his Twitter feed right then when he was still at the airport? Do their personnel really go to social media sites when they are at work??? I think there my be an untold story here.


5 posted on 07/23/2014 9:41:52 AM PDT by Dilbert San Diego (s)
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To: Dallas59

Sometimes a jackwagon meets a bigger jackwagon. It’s the way of the Tao.


6 posted on 07/23/2014 9:42:55 AM PDT by 1rudeboy
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To: Dilbert San Diego
I still wonder why people insist on embarrassing themselves with tweets. What a stupid thing to do.
7 posted on 07/23/2014 9:44:03 AM PDT by hinckley buzzard
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To: hinckley buzzard

Yep I agree. I don’t do Facebook or Twitter, for the very reason that I don’t feel the need to broadcast everything I think about or everything I do.


8 posted on 07/23/2014 9:46:42 AM PDT by Dilbert San Diego (s)
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To: Dallas59

While I think the agent/SWA are stupid for tossing him off the plane and forcing him to delete the tweet......but as a rule, in life it isn’t smart to talk smack to someone who is assembling your food or can throw you off the plane.


9 posted on 07/23/2014 9:47:06 AM PDT by TheErnFormerlyKnownAsBig (This town needs an enema)
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To: RIghtwardHo

I love Southwest. Much better than Useless Airways


10 posted on 07/23/2014 9:49:12 AM PDT by fatnotlazy
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To: hinckley buzzard

I still wonder why people insist on embarrassing themselves with tweets. What a stupid thing to do.

I still wonder why people submit themselves to be treated like terrorists and herded like cattle and pay outrages prices for the privilege.


11 posted on 07/23/2014 9:49:42 AM PDT by JayAr36 (Democrats by definition, liars and hypocrites.)
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To: Dallas59

This is an isolated incident and SW apologized. End of story. I like SW Airlines and use them whenever I can. Flight attendants are usually very cordial and even funny at times.


12 posted on 07/23/2014 9:49:44 AM PDT by mc5cents ("Resistance to tyranny is obedience to God." - Thomas Jefferson)
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To: defconw
Sorry. That was kinda my point. I find this in the workplace as well. Certain demographics violate rules just to get written warnings, which they then take to an attorney as harassment. As a result, workplace rules only apply to whites. Such enforcement also serves to support the morale of said demographic. They enjoy their special status. Ever see a person operate a hoist with four tons directly overhead while thumbing thru cell phone messages?

I lock out every possible part of a production line just to change a fuse. Not required in most cases, but they like to push buttons when you are inside or around equipment.

13 posted on 07/23/2014 9:53:59 AM PDT by blackdog (There is no such thing as healing, only a balance between destructive and constructive forces.)
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To: Dallas59

I thought story was going to say the tweet was “By the Grace of Allah, I shall be humping those virgins soon”.


14 posted on 07/23/2014 9:54:49 AM PDT by Buckeye McFrog
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To: Dallas59

Something smells here. I fly Southwest almost exclusively during business trips, and this does not sound like the flight attendants and gate people I usually encounter. And normally, they don’t have time to do something silly like monitoring customers’ Twitter feeds during the boarding process.


15 posted on 07/23/2014 9:55:13 AM PDT by Timber Rattler (Just say NO! to RINOS and the GOP-E)
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To: RIghtwardHo

We fly SW and love it. Never had any trouble with it.


16 posted on 07/23/2014 9:57:35 AM PDT by MamaB (Ndd)
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To: RIghtwardHo

Thank more seats for me and my family


17 posted on 07/23/2014 9:57:35 AM PDT by morphing libertarian (Advanced technological development.)
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To: Dilbert San Diego

He “addressed” the tweet to the by putting @SWA in it. Not sure yanking him off the plane was the right move, but he did decide to turn it into a pissing contest, he shouldn’t be surprised he got a bit wet.


18 posted on 07/23/2014 10:00:13 AM PDT by discostu (Villains always blink their eyes.)
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To: Dallas59

“She said, ‘You can’t board the plane unless you delete that tweet,’” Watson said.


Now, thanks to her forcing the guy to delete a random tweet that would have been lost in the sea of tweets, she is going to have multiple news stories written about her, and millions of more people will know who she is.

As the comedian John Oliver observed:

“...the Internet is like quicksand. The more aggressively you fight to remove yourself from it, the deeper you’re going to sink down into it. The case in point is the guy who started all of this.”

(he is speaking of the Spanish man who sued to have himself “forgotten” by google)

“The only thing I know about him, is the only thing he didn’t want me to know.”


19 posted on 07/23/2014 10:01:31 AM PDT by Boogieman
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To: Dallas59

>unless the children were also A-List, the A-List passenger can’t bring them on board during priority seating. The flight attendant was merely following the rule:

Please note when traveling this holiday season, reserved boarding privileges are only provided for A-List and A-List Preferred Members. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, reserved boarding privileges will not be provided for non-A-List Members in the same reservation. This includes family and friends traveling on the same itinerary or traveling with the Tier status holder.


20 posted on 07/23/2014 10:02:39 AM PDT by Redmen4ever
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To: Dilbert San Diego

Twitter, as far as I can see, is a swamp of moronic babbling.


21 posted on 07/23/2014 10:06:07 AM PDT by ChildOfThe60s ((If you can remember the 60s.....you weren't really there)
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To: ChildOfThe60s
Twitter, as far as I can see, is a swamp of moronic babbling.

By self consumed kids ( or adults acting like kids)who think what they have to say or what they comment on is actually important.

22 posted on 07/23/2014 10:07:56 AM PDT by 1Old Pro
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To: 1rudeboy
Sometimes a jackwagon meets a bigger jackwagon. It’s the way of the Tao.

Excellent comment. Stealing it, pretending it's mine. The Tao gets around.

23 posted on 07/23/2014 10:08:00 AM PDT by Veto! (OpInions freely dispensed as advice)
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To: Dallas59

Let me add: I fly Southwest a lot, although I’m not A-List. When I’m traveling with my wife, we’re always separated. With regard to traveling with minor children and others requiring assistance, these people board immediately after A-List and prior to people like me. They should not have a problem finding adjacent seats. Minimizing the time and expense in the boarding process is part of Southwest’s business model. It helps keep cost and ticket prices down.


24 posted on 07/23/2014 10:08:11 AM PDT by Redmen4ever
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To: RIghtwardHo

SW has the best prices and they’ve always treated me fine.


25 posted on 07/23/2014 10:08:13 AM PDT by Jeff Chandler (Conservatism is the political disposition of grown-ups.)
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To: Dallas59
"Priority boarding" = "get to sit in a cramped, rock-hard torture device seat longer than anyone else."

Kind of like "winning" an auction.

26 posted on 07/23/2014 10:08:44 AM PDT by Trailerpark Badass (There should be a whole lot more going on than throwing bleach, said one woman.)
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To: RIghtwardHo

Southwest is a joke. Stopped flying them years ago.

<>><>

So really what you are telling us is that your opinion of SW is based on extremely dated information and should not be used to judge who they are today.

Thanks.


27 posted on 07/23/2014 10:09:20 AM PDT by dmz
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To: Veto!

If you use it to make money, let me know how you did it.


28 posted on 07/23/2014 10:09:21 AM PDT by 1rudeboy
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To: Dilbert San Diego

“Can I ask a stupid question? How did SW Airlines people find his Twitter feed right then when he was still at the airport? “

That’s what I’m curious to know as well.

To believe Duff Watson’s story we have to assume that the SW Airlines staff knew what his twitter handle is and that they had enough free time to go surfing for his comments.

If the article had included his twitter address we could at least look to see if the comment is actually there.


29 posted on 07/23/2014 10:09:42 AM PDT by Pelham (California, what happens when you won't deport illegals)
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To: blackdog
I know. Trust me I know. But as a white person what can you do? The deck is stacked. If you say anything at all to them they lie and say you called them a name. I just try to avoid them.

I moved to a place where they are only 2% of the population. Most of them are on the eastern end of the state. The few out here are either just normal or foreign born. None of that thug life crap going on.

30 posted on 07/23/2014 10:09:49 AM PDT by defconw (Both parties have clearly lost their minds!)
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To: 1Old Pro

Better to keep ones thoughts to themselves and appear to be stupid than to Tweet and remove all doubt.


31 posted on 07/23/2014 10:10:00 AM PDT by dfwgator
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To: dfwgator
Better to keep ones thoughts to themselves and appear to be stupid than to Tweet and remove all doubt.

No doubt Katy Perry could have used that famous advice.

32 posted on 07/23/2014 10:12:08 AM PDT by 1Old Pro
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To: JayAr36

33 posted on 07/23/2014 10:13:17 AM PDT by UCANSEE2 (Lost my tagline on Flight MH370. Sorry for the inconvenience.)
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To: Dallas59

Whether the man was right or wrong, it was his right to tweet the message.

There was no threat, real or implied in the message.

No one has the right to tell him to delete anything.

Kimberly was on a power trip, and needs to grow a thicker skin if you are in customer service.

Having not flown in 11 years, I can see why I do not miss it.


34 posted on 07/23/2014 10:14:20 AM PDT by exit82 ("The Taliban is on the inside of the building" E. Nordstrom 10-10-12)
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To: 1Old Pro
No doubt Katy Perry could have used that famous advice.

She's far from alone in that area.

35 posted on 07/23/2014 10:14:55 AM PDT by dfwgator
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To: Dilbert San Diego

I’m thinking they have somebody whose job it is (in real time) to look at tweets that have hashtags mentioning SW.


36 posted on 07/23/2014 10:15:22 AM PDT by nascarnation (Toxic Baraq Syndrome: hopefully infecting a Dem candidate near you)
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To: Dallas59

Sounds like the passenger AND the agent are both on the “A-List”.


37 posted on 07/23/2014 10:16:05 AM PDT by moovova
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To: 1Old Pro

Katy made $40 mil last year and is an Obama supporter.
By MSM definition she’s a genius.


38 posted on 07/23/2014 10:18:34 AM PDT by nascarnation (Toxic Baraq Syndrome: hopefully infecting a Dem candidate near you)
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To: Redmen4ever
Please note when traveling this holiday season, reserved boarding privileges are only provided for A-List and A-List Preferred Members. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, reserved boarding privileges will not be provided for non-A-List Members in the same reservation. This includes family and friends traveling on the same itinerary or traveling with the Tier status holder.

People who are so petty as to berate an employee who is merely following orders are among my least favorite jerks. It's often people who claim some sort of privilege. I bet this a-hole was kicking up quite a ruckus, too.

39 posted on 07/23/2014 10:22:36 AM PDT by Sans-Culotte (Psalm 14:1 ~ The fool says in his heart, “There is no God.”)
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To: Dallas59

Haven’t flown since 2006. I have about 40 years left of life and will never fly again. I have no desire to see anything I cannot drive to. I like being a close to my property person. Home and family that’s my pleasures.


40 posted on 07/23/2014 10:22:42 AM PDT by Pilated
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To: Boogieman
As the comedian John Oliver observed: “...the Internet is like quicksand. The more aggressively you fight to remove yourself from it, the deeper you’re going to sink down into it."

Something to remember when some jerk embarrasses you in front of the entire universe. Let it rest rather than attract lots of attention to it. In fact, it often becomes a fitting comment on his stupidity just by hanging there as the last word.

41 posted on 07/23/2014 10:24:27 AM PDT by firebrand
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To: 1rudeboy

Royalties will be contributed to FR in your name:)


42 posted on 07/23/2014 10:25:13 AM PDT by Veto! (OpInions freely dispensed as advice)
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To: Dilbert San Diego

Ditto that................


43 posted on 07/23/2014 10:25:29 AM PDT by Osage Orange (I have strong feelings about gun control. If there's a gun around, I want to be controlling it.)
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To: Dallas59

his 6-year-old and 9-year-old

TSA want to fondle the children first I Guess.


44 posted on 07/23/2014 10:30:54 AM PDT by bikerman (Because of the lack of ammo there will be no warning shots.)
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To: Dallas59

I love arrogant “way to treat an A-List passenger” comment - like it’s some kind of hero badge.


45 posted on 07/23/2014 10:31:25 AM PDT by ItsOurTimeNow ("Scheming demons dressed in kingly guise, beating down the multitudes and scoffing at the wise.")
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To: Trailerpark Badass

You’re right about the rock-hard torture device.
I’ll fly SW, but dang my butt got sore!


46 posted on 07/23/2014 11:00:26 AM PDT by spankalib ("I freed a thousand slaves. I could have freed a thousand more if only they knew they were slaves.")
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To: defconw

And if his name had been Mohammed they would have given him Southwest Airlines prayer rugs for him and his kids.


47 posted on 07/23/2014 11:18:47 AM PDT by 353FMG
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To: Dallas59
She said, ‘You can’t board the plane unless you delete that tweet,’

What a big whiny baby SW has employed. IOW, she took company time to search out his tweet and went on a personal quest to make a scene. But somehow removing the tweet would make her feel safe again. Sticks and stones. Not that I fly these days but heads up to all airlines - I do NOT board without my children. Period. End of discussion.

48 posted on 07/23/2014 11:35:56 AM PDT by bgill
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To: ItsOurTimeNow

The guy was probably being a class-A jerk while demanding privileges he wasn’t entitled to. It would be interesting to see a video of the original encounter.

Then to threaten a “tweet”. What a dweeb. His kids, particularly the 9-year-old, were probably embarrassed by his actions. Some example he set for them.

Waiters probably spit in his soup on a regular basis, I’m betting.

And until we really know how big an ass he really was, we can’t really know whether the gate attendant over-reacted. By then she might have even been questioning whether it was safe to leave him on the plane given his mood and behavior.

This started with him demanding special treatment and not graciously taking no for an answer. It’s all on him. Every bit of it.


49 posted on 07/23/2014 11:36:45 AM PDT by Norseman (Defund the Left-Completely!)
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To: 353FMG

LOL! Good to know there are still some white people in the Cities!


50 posted on 07/23/2014 11:38:51 AM PDT by defconw (Both parties have clearly lost their minds!)
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