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Family Asked To Leave Southwest Flight After Tweet
CBS Minnesota ^ | 7/22/2014 | CBS Minnesota

Posted on 07/23/2014 9:36:52 AM PDT by Dallas59

MINNEAPOLIS (WCCO) — A Twin Cities man is upset about the way his family was treated on a Southwest Airlines flight because of a tweet.

Duff Watson says he was asked to de-board a flight from Denver to Minneapolis with his two kids on Sunday after an agent didn’t like a tweet he wrote about her service.

Watson and the agent had a disagreement before boarding initially.

“I was left, you know, very upset, very embarrassed, very humiliated,” Watson said.

He’s an “A-List” passenger, which means he gets priority boarding. But a gate agent wouldn’t let his 6-year-old and 9-year-old board with him — so they’d all have to wait to board later.

(Excerpt) Read more at minnesota.cbslocal.com ...


TOPICS: Culture/Society
KEYWORDS: airlines; customer; duplicate; tweet
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To: Dilbert San Diego

Twitter, as far as I can see, is a swamp of moronic babbling.


21 posted on 07/23/2014 10:06:07 AM PDT by ChildOfThe60s ((If you can remember the 60s.....you weren't really there)
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To: ChildOfThe60s
Twitter, as far as I can see, is a swamp of moronic babbling.

By self consumed kids ( or adults acting like kids)who think what they have to say or what they comment on is actually important.

22 posted on 07/23/2014 10:07:56 AM PDT by 1Old Pro
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To: 1rudeboy
Sometimes a jackwagon meets a bigger jackwagon. It’s the way of the Tao.

Excellent comment. Stealing it, pretending it's mine. The Tao gets around.

23 posted on 07/23/2014 10:08:00 AM PDT by Veto! (OpInions freely dispensed as advice)
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To: Dallas59

Let me add: I fly Southwest a lot, although I’m not A-List. When I’m traveling with my wife, we’re always separated. With regard to traveling with minor children and others requiring assistance, these people board immediately after A-List and prior to people like me. They should not have a problem finding adjacent seats. Minimizing the time and expense in the boarding process is part of Southwest’s business model. It helps keep cost and ticket prices down.


24 posted on 07/23/2014 10:08:11 AM PDT by Redmen4ever
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To: RIghtwardHo

SW has the best prices and they’ve always treated me fine.


25 posted on 07/23/2014 10:08:13 AM PDT by Jeff Chandler (Conservatism is the political disposition of grown-ups.)
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To: Dallas59
"Priority boarding" = "get to sit in a cramped, rock-hard torture device seat longer than anyone else."

Kind of like "winning" an auction.

26 posted on 07/23/2014 10:08:44 AM PDT by Trailerpark Badass (There should be a whole lot more going on than throwing bleach, said one woman.)
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To: RIghtwardHo

Southwest is a joke. Stopped flying them years ago.

<>><>

So really what you are telling us is that your opinion of SW is based on extremely dated information and should not be used to judge who they are today.

Thanks.


27 posted on 07/23/2014 10:09:20 AM PDT by dmz
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To: Veto!

If you use it to make money, let me know how you did it.


28 posted on 07/23/2014 10:09:21 AM PDT by 1rudeboy
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To: Dilbert San Diego

“Can I ask a stupid question? How did SW Airlines people find his Twitter feed right then when he was still at the airport? “

That’s what I’m curious to know as well.

To believe Duff Watson’s story we have to assume that the SW Airlines staff knew what his twitter handle is and that they had enough free time to go surfing for his comments.

If the article had included his twitter address we could at least look to see if the comment is actually there.


29 posted on 07/23/2014 10:09:42 AM PDT by Pelham (California, what happens when you won't deport illegals)
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To: blackdog
I know. Trust me I know. But as a white person what can you do? The deck is stacked. If you say anything at all to them they lie and say you called them a name. I just try to avoid them.

I moved to a place where they are only 2% of the population. Most of them are on the eastern end of the state. The few out here are either just normal or foreign born. None of that thug life crap going on.

30 posted on 07/23/2014 10:09:49 AM PDT by defconw (Both parties have clearly lost their minds!)
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To: 1Old Pro

Better to keep ones thoughts to themselves and appear to be stupid than to Tweet and remove all doubt.


31 posted on 07/23/2014 10:10:00 AM PDT by dfwgator
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To: dfwgator
Better to keep ones thoughts to themselves and appear to be stupid than to Tweet and remove all doubt.

No doubt Katy Perry could have used that famous advice.

32 posted on 07/23/2014 10:12:08 AM PDT by 1Old Pro
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To: JayAr36

33 posted on 07/23/2014 10:13:17 AM PDT by UCANSEE2 (Lost my tagline on Flight MH370. Sorry for the inconvenience.)
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To: Dallas59

Whether the man was right or wrong, it was his right to tweet the message.

There was no threat, real or implied in the message.

No one has the right to tell him to delete anything.

Kimberly was on a power trip, and needs to grow a thicker skin if you are in customer service.

Having not flown in 11 years, I can see why I do not miss it.


34 posted on 07/23/2014 10:14:20 AM PDT by exit82 ("The Taliban is on the inside of the building" E. Nordstrom 10-10-12)
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To: 1Old Pro
No doubt Katy Perry could have used that famous advice.

She's far from alone in that area.

35 posted on 07/23/2014 10:14:55 AM PDT by dfwgator
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To: Dilbert San Diego

I’m thinking they have somebody whose job it is (in real time) to look at tweets that have hashtags mentioning SW.


36 posted on 07/23/2014 10:15:22 AM PDT by nascarnation (Toxic Baraq Syndrome: hopefully infecting a Dem candidate near you)
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To: Dallas59

Sounds like the passenger AND the agent are both on the “A-List”.


37 posted on 07/23/2014 10:16:05 AM PDT by moovova
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To: 1Old Pro

Katy made $40 mil last year and is an Obama supporter.
By MSM definition she’s a genius.


38 posted on 07/23/2014 10:18:34 AM PDT by nascarnation (Toxic Baraq Syndrome: hopefully infecting a Dem candidate near you)
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To: Redmen4ever
Please note when traveling this holiday season, reserved boarding privileges are only provided for A-List and A-List Preferred Members. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, reserved boarding privileges will not be provided for non-A-List Members in the same reservation. This includes family and friends traveling on the same itinerary or traveling with the Tier status holder.

People who are so petty as to berate an employee who is merely following orders are among my least favorite jerks. It's often people who claim some sort of privilege. I bet this a-hole was kicking up quite a ruckus, too.

39 posted on 07/23/2014 10:22:36 AM PDT by Sans-Culotte (Psalm 14:1 ~ The fool says in his heart, “There is no God.”)
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To: Dallas59

Haven’t flown since 2006. I have about 40 years left of life and will never fly again. I have no desire to see anything I cannot drive to. I like being a close to my property person. Home and family that’s my pleasures.


40 posted on 07/23/2014 10:22:42 AM PDT by Pilated
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