Sounds like bad grounding at both the house and utility.
I would agree. the article has very little solid information. Having all rules, regs, certifications, etc does not stop incompetence, it just moves it around.
23 posted on 06/29/2015 9:11:22 AM PDT by PeterPrinciple
(Thinking Caps are no longer being issued but there must be a warehouse full of them somewhere.)