Posted on 06/06/2017 9:32:20 AM PDT by Snickering Hound
A United Airlines spokesperson has confirmed the company is reviewing an incident where a Houston employee allegedly attempted to "wrestle" a violin from a passenger.
Classical musician Yennifer Correia's attorney said her client was boarding a flight from Houston to St. Louis when a United Airlines supervisor told Correia she could not carry a violin with her.
Attorney Philip Macnaughton said her client was told there were "no options" to board with the violin. When Correia asked for the employee's name, Macnaughton said it "triggered the United Airlines supervisor to get angry" and say "well if you want my name, I'm gonna have your name."
According to Macnaughton, the United Airlines employee attempted to grab and tear the information tags attached to Correia's luggage. It turned into what the Texas attorney described as a "tug of war" — which he says his client won.
After the supervisor failed to rip the tags off the luggage, Macnaughton said she "basically disappeared" and ran away.
A United Airlines spokesperson said they reached out to Correia to offer assistance and said they were disappointed that a customer had a poor experience.
(Excerpt) Read more at chron.com ...
Too much sax and violins.
Ooooh, you’re good!! Post of the day.
my daughter flew United this week and said the attendants were rude and curt. I wonder if United is unionized and if this is a ploy for pay?
Divided Airlines.
Honestly, in the last 20 years, the only time I’ve haven’t had rude flight attendants was on Southwest.
Not enough cowbell.
"Poor experience" and "flying United Airlines" are pretty much synonymous.
"Poor experience" and "flying United Airlines" are pretty much synonymous.
If it fits in the overhead or under the seat then what’s the big deal? Flying mostly sucks anyway in great part to the unfriendly cretins like this hack.
“...said they were disappointed that a customer had a poor experience.”
You would think that they would find another phrase to describe “assaulting a customer.” I just hope that the customer found a way to give the employee “a poor experience?” by way of jambing her foot up the “customer service employee’s rear end.
I believe there’s a relatively new rule that musicians may carry on their instruments. My best bud is a famous guitarist and he travels the world with two guitars in a double gig bag. No problems. And a violin? Wasily fits in the overhead. Last time I flew with a guitar, the stew just put it in a clothes closet up front.
It's more likely a reaction to dealing with people day in and day out that your company insists on treating like crap.
As a musician, I wouldn’t trust ANYONE to touch my instrument - especially a professional-grade one. Professional-grade violins can run $10,000-$20,000.
FReepers are so blind!
It coulda been a Tommy Gun!
Ok. That’s a winner!
Easily not Wasily!
Given United’s history, she was lucky the employee didn’t knock her down, and drag her to the nearest exit.
5.56mm
Herb Kelleher former CEO of Southwest Airlines set the tone for the down line friendly personnel in the company. Southwest is still pretty good but not as much as when Herb was the top dog. United and Spirit should take a lesson.
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