You would have been impressed with her demeanor in the face of the absolute viciousness of the callers. I watched it and was astounded at the hatred directed toward her. Barbara was just her sweet self. It was really the first time I've ever watched her with my undivided attention and I was impressed beyond belief. She never rolled her eyes, smirked, or was condescending to the callers, all of which I would have done, they were so revolting and just plain dumb. There may have been one nice caller, but it was basically caller after caller saying the most vile stuff, and Barbara just smiled her sweet sweet smile.
I was just over at Amazon to check the book and it's backordered. Think that they're selling a whole bunch of them?