Skip to comments.Photopoint Offline All Day~What Gives?
Posted on 12/14/2001 1:13:18 PM PST by Merovingian
Photopoint has been nonfunctional all day. Hope this is not a repeat of the fiasco last Summer. Anyone with information?
The Metropolitan Halifax Chamber of Commerce strongly encourages you to refer to this online directory of member businesses when in need of any product or service. Bookmark this page and visit often! You'll be supporting fellow Chamber members and businesses which, like you, are committed to the economic growth of our community. Pantellic Software Inc. 1505 Barrington Street Suite 107 Halifax, NS B3J 3K5 Mr. Dale Gass Phone: (902) 492-8341 Fax: (902) 492-8342 Email: email@example.com Url: http://www.photopoint.com
Photopoint ShutdownThis LOOKS legitimate, but I have NOT been able to personally verify it at http://www.herald.ns.ca/.
ocean2sand (222) (view author's auctions)
7:56am December 19, 2001
The following article is from the local Haifax Newspaper I thought some of you might be interested in:
Wednesday, December 19, 2001 Back The Halifax Herald Limited
Shutdown leaves PhotoPoint subscribers out of the picture
By Bruce Erskine / Business Reporter
A Toronto photographer is one of many shutterbugs around the world upset with PhotoPoint, a Halifax-based dot-com photo-sharing firm.
"I think it's unconscionable," says Ingrid Romanowsky, adding that she can't retrieve digital photo images that she paid to have stored on PhotoPoint's Web site.
"I haven't been able to contact anyone with the business."
PhotoPoint subscribers from as far away as Vietnam and Holland have also contacted this newspaper about the shutdown of the company's site.
Robert Boudreau of Saint John had about 800 of his railroad photos in albums on the PhotoPoint site and used it to share images with other railway enthusiasts around the world.
Mr. Boudreau said Tuesday that the site seemed to go down last Thursday or Friday, and he thought at first it was a simple technical glitch.
He said he paid $19.95 US to use the site but wasn't too concerned about the money, although he said it took a lot of time to scan his photos in to it.
But he said he'd heard that people who used the site to post photos for eBay and other online auctions could be seriously out of pocket due to the closure.
"There was no notice," he said, or provisions to transfer photos to similar Web sites. "People would love to get their images back."
PhotoPoint operated one of the world's most popular photo Web sites, with 1.6 million members. At one point, the firm had hoped to be listed on the Nasdaq exchange.
In July, Photopoint Corp. (USA), developed by Halifax-based Pantellic Software in 1998 but operated as a separate U.S. company since 1999, was reacquired by Pantellic after being taken over by liquidators in California.
The PhotoPoint Web site shut down briefly during the reacquisition.
Pantellic CEO Dale Gass said in July that he'd been deluged with phone calls after that shutdown. PhotoPoint site users were demanding repayment of the $19.95 US subscription fee. He said at the time that the firm would honour those memberships.
Ms. Romanowsky, who said her annual subscription fees had gone up to $45 US, said PhotoPoint has an obligation to tell subscribers what is going on with the firm and should return their photographic images.
"Companies just can't do this," she said, adding that she doesn't have any backup for the images she stored on the PhotoPoint site.
"I'm very concerned," she said. "It's not right to take people's images away from them."
Pantellic reportedly had 54 employees in Halifax in July, but its glass doors at the Maritime Centre were locked on Tuesday and the reception area was deserted.
A woman in blue jeans who answered a buzzer at the door but didn't identify herself said she couldn't comment on the firm's status.
She said the company's staff had been reduced to about 18 people recently but that she was the only person there on Tuesday.
She took a message for Mr. Gass, who was supposed to be in the office sometime Tuesday, but he didn't call back.
Subsequent phone calls to the office were taken by an answering machine.
Copyright © 2001 The Halifax Herald Limited
firstname.lastname@example.org (98) (view author's auctions) 12:43pm December 19, 2001 (#6 of 14) Can't trust anyone.Just went to paypal and took all my money out.About Epson the strangest thing happened. When I joined 2 days ago I filled in all blanks name,address ect ect they wouldn't let me pick a password. They said I'd get an email with the password.And low and behold I got the email with the same password that photopoint gave me when I signed up with them about a year ago.Strange......
Didn't take much. A quick Google search on "photo sharing", and I found www.imira.com. It's sponsored / run by Ulead (I use their scanning software; good stuff).......a reputable company........and it costs nothing to store 20 MB of photos, has a few other cool freebies, etc. It ain't perfect, but should help as a quick fix.
I will check out Imira.com, thanks.
PhotoPoint: Is no news bad news?In the REST of the article (please CLICK HERE to give HKDragon2's webpage some hits, there is a link to one of the BEST reviews of OTHER photo sites: www.andromeda.com's Guide to Online Photo Albums.
Friday, December 28, 2001 17:57 ET - Two weeks into the online photofinisher's outage, there's still no comment to customers or the media...
Regular readers will be well aware of the problems for online photo-sharing and photofinishing website PhotoPoint.com, which vanished without warning on Friday, December 14th - along with the website of parent company Pantellic Software Inc. Our efforts to contact anybody at the company have been thoroughly unsuccessful thus far, as have attempts by other media outlets such as CNet and local newspapers... (More)
PhotoPoint parent shutters operation
Posted on 1/10/02 1:15 PM Pacific by Uncle Sausage
PhotoPoint parent shutters operations
By Gwendolyn Mariano
Staff Writer, CNET News.com
January 7, 2002, 2:35 p.m. PT
The parent of online photo site PhotoPoint.com shut down last month and is liquidating its assets, but it expects to announce a plan to return photos archived with the service within one or two weeks, the company's president said Monday.
"While Pantellic has ceased operations, we are actively working on a solution for people to get copies of their photos," Pantellic President Dale Gass wrote in an e-mail. "There will be an announcement at www.photopoint.com, and members will be notified via e-mail when this is available."
Gass' statement is a rare public communication from privately held Pantellic since the PhotoPoint site was pulled down without notice in mid-December. The shutdown left some 1.25 million PhotoPoint members in the dark about the status of their accounts and personal files, offering a cautionary tale of the evanescent nature of business in cyberspace.
For the past several weeks, numerous PhotoPoint customers have complained of the outage in e-mails to CNET News.com, including some who said they had not made backups of their photo files.
"I was one of their paying customers and have now lost about two years worth of pictures that I had on their albums for storage," one reader wrote to CNET News.com. "I did not have any backup copies because I thought that was what I was paying for...These are pictures that cannot be replaced. They are that of my grandchildren, kids, parties, vacations, and the construction of our house. I am heartsick about it."
According to Gass, Pantellic has been unable to communicate with its customers since a "substantial amount" of its networking equipment was seized on the day the Halifax, Nova Scotia-based company ceased operations.
In a letter to Pantellic creditors, the company said it closed Dec. 14 and had asked creditors to make arrangements to retrieve its equipment. It was unclear how much equipment had been claimed or how the liquidation would affect the company's ability to preserve data formerly in its possession.
The letter, dated Dec. 31, warned creditors that equipment they take possession of "may contain data or intellectual property secured by another creditor."
The company said it expects to have outstanding debts between $4.7 million and $5.5 million and no assets of any substantial value after secured creditors reclaim its property. As a result, the company does not "anticipate that there will be any return to unsecured creditors," the letter said.
Asked in an e-mail about the physical whereabouts of its equipment, Gass replied that he was "not really at liberty" to answer.
The demise of PhotoPoint comes as the online photo market is shrinking, leaving only the strongest players on the field. In June, Kleiner Perkins Caufield & Byers-backed Zing.com closed its consumer operations. That same month, Ofoto was swept up by Eastman Kodak. And in October, mail-order processor District Photo bought online photo company Snapfish.
For its part, PhotoPoint has been passed around like a hot potato. Pantellic spun the company off about two years ago and scored around $11 million in venture capital financing for the start-up. But venture capital firm Sherwood Partners shut it down and sold some of the assets back to Pantellic in July. After a five-day outage, the site returned but began charging for its services.
Gass said Pantellic took all good faith measures possible to try and keep the PhotoPoint site alive, but in the end, he blamed bandwidth costs and the effects of the Sept. 11 terrorist attacks in driving the service out of business. He said the company stopped charging credit cards, cashing checks, and taking print orders from "the instant we knew our viability was threatened."
He added that the company only belatedly realized that some of its customers were relying on it as the sole keeper of treasured photos.
"While we always intended PhotoPoint to be a means for people to share their photos, and not a photo archival service, we now realize that some people kept their only copies of their photos on the site," he said.
They are thieves and have no class at all. ALL they had to do if they were honest and NOT liberals would have been to send an email to each of their accounts , saying we are broke and cannot do this anymore, please get your photos off our site by such and such a date.
Did they do this , NO!!!!!!!!
They will never have my sympathy and all I lost was the cost of what I paid to belong. I have my photos on tons of floppy's and CD's.But they stole, lied and led their subscribbers on......typical LIBERALS!!!!!
Here is a "Photopoint" ping to FReepers who posted on these recent threads:See the update on post 73 of THIS thread.*Fading photos*
Photopoint comes up blank, frustrating digital camera users
Posted on 1/5/02 10:47 PM Pacific by Registered
hey photopoint is out of buisness
Posted on 1/16/02 8:57 PM Pacific by ATOMIC_PUNK
They are thieves and have no class at all. ALL they had to do if they were honest and NOT liberals would have been to send an email to each of their accounts , saying we are broke and cannot do this anymore, please get your photos off our site by such and such a date.I know what you mean. There is no excuse for their behavior.
Did they do this , NO!!!!!!!!
This recent article appears to say that they WILL now be "opening" the website soon, so that we can recover our images - FINALLY! - and store them somewhere else.
(((( hug ))))
The Lovely Wife signed up in mid November. TELL me these clowns didn't know that they were in SERIOUS trouble long before then.
This is exactly the same as a contract painter taking money to buy paint to do your house........knowing full well that he'll be out of business in a few weeks.
They probably won't be sued since it's nearly impossible to place a dollar amount on pictures alone....
When we joined the ranks of the "PhotoPoint-stiffed", I searched around and found www.imira.com. It's owned and operated by Ulead, a respectable company that's known for imaging / scanning software. Decent site, but we've had trouble getting to it now and then (I suspect server problems on their end, as hundreds of thousands of former PhotoPoint users search for an alternative and land upon them). Worth checking out, though; 20 MB of photos for free.
I hope this is true, and we are able to retrieve our pics!!!!!
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