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Citibank admits: We've lost the backup tape
The Register ^ | Tuesday 7th June 2005 | Andrew Orlowski

Posted on 06/08/2005 2:22:59 PM PDT by softengine

The retail finance division of Citigroup has admitted that a backup tape containing personal information on almost 4 million customers has gone missing. The United Parcel Service lost the tape on May 2nd, and it hasn't been seen since. CitiFinancial only noticed the tape was missing on May 20. The tape contains Social Security numbers and transaction histories on both open and closed accounts at the bank’s lending branches.

Citigroup says it has no reason to believe the tape has been stolen, but alarmingly, the tape hasn't shown up at any UPS depot despite six weeks of searching.

The company admitted that it doesn't use encryption on its electronic transmissions, nor explained why it took so long to notify the public.

Earlier this year a backup tape belonging to Ameritrade went astray, with personal information on 200,000 customers; Time Warner lost a tape containing information on 600,000 individuals, and Bank of America and Wachovia suffered a data breach affecting 100,000 customers each in May.

Customers are advised to call 866-452-2484 ®


TOPICS: Business/Economy; News/Current Events
KEYWORDS: bank; banking; citigroup; database; datasecurity; identitytheft; missing; ups
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To: BigSkyFreeper
The tape showed the driver placing the package on the truck. He never scanned it into the system. SUSPECT whiten all over him.
51 posted on 06/08/2005 6:28:54 PM PDT by Domangart
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To: softengine
Earlier this year a backup tape belonging to Ameritrade went astray, with personal information on 200,000 customers; Time Warner lost a tape containing information on 600,000 individuals, and Bank of America and Wachovia suffered a data breach affecting 100,000 customers each in May.

Tinfoil hat time. Are all these tied together?

52 posted on 06/08/2005 6:30:58 PM PDT by eyespysomething (Peace - that brief moment in history where everyone stands around reloading.)
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To: Domangart
The tape showed the driver placing the package on the truck. He never scanned it into the system. SUSPECT whiten all over him.

This is how packages are tracked, once the driver scans the packages taken on or off his truck, the sender or recipient will see where the package is at via the UPS website. I use this all the time when I am sending or receiving items sold or bought on eBay.

53 posted on 06/08/2005 6:34:26 PM PDT by BigSkyFreeper (Whop-bobaloobop a WHOP BAM BOOM!!)
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To: softengine

" The company admitted that it doesn't use encryption on its electronic transmissions"

I admit to being fairly stunned by this tidbit. I work for a large bank and every system we touch has many layers of security.
But if the morons have naked backup tapes; well they should suffer painful physical torture.


54 posted on 06/08/2005 6:47:01 PM PDT by HereInTheHeartland
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To: softengine

Our local (KC news) said that one should get insurance to cover identify theft. I wonder if Citibank sells this type of insurance????


55 posted on 06/08/2005 6:50:00 PM PDT by Just mythoughts
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To: softengine
...Citigroup has admitted that a backup tape containing personal information on almost 4 million customers has gone missing...

Earlier this year a backup tape belonging to Ameritrade went astray, with personal information on 200,000 customers; Time Warner lost a tape containing information on 600,000 individuals, and Bank of America and Wachovia suffered a data breach affecting 100,000 customers each in May.

Gee, I wonder if has anything to do with...I can't quite put my finger on it...Nah, couldn't be...ha ha hah!

BTW, I believe that B of A and Wachovia 100K number is the low guestimate: it's more like  half a mil. ea.

56 posted on 06/08/2005 7:04:19 PM PDT by Chief_Joe (From where the sun now sits, I will fight on -FOREVER!!!)
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To: Ghost of Philip Marlowe

I agree with you. After 9/11, UPS really upped the hoops (and prices) you had to jump through to get a package mailed, I checked with USPS to compare prices. USPS was actually lower and the service I've had has been great.


57 posted on 06/08/2005 7:21:35 PM PDT by Cate
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To: softengine

He who steals MY purse steals trash.


58 posted on 06/08/2005 7:26:42 PM PDT by js1138 (e unum pluribus)
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To: BigSkyFreeper

Thats true but data tapes are made for long term storage and are usually stored off site in a disaster proof building as to ensure the protection of the data. The tape backup is usually a backup of the backup.


59 posted on 06/08/2005 7:27:11 PM PDT by todd1
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To: Ghost of Philip Marlowe
I've never had a single problem with USPS Priority.

And I'm talking in the many hundreds.

Neither have I. Since I switched over from UPS, I've been overwhelmed by how much more professional the Postal Service is. Their counters still need some work, but they move packages 100x better than UPS.

It amazes me that the governmental organization so outshines the private one. But the exception proves the rule, no?

60 posted on 06/09/2005 7:08:27 AM PDT by highball
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