[GeorgiaDawg32]

I'd like to know what the "unreasonable" requests are..could it be "give me what I'm paying for??"

[gcruse]

Sprint has stumbled onto Robert Mugabe’s Zimbabwean Solution. Rather than change the law, replace the electorate

[Kevmo]

Interesting. Bump for later reading.

[Puntagorda]

According to Sprint, the 1,000+ customers were those who were ‘scamming’ the customer service system to get free phone credits.

Some of these people had acquired more than $1,000 in free air time credits - simply by calling and complaining - over and over and over and over - with the goal of building more free air time credits.

See details at http://consumerist.com/consumer/exclusives/sprint-customers-terminated-for-complaining-too-much-were-scamming-sprint-for-free-service-277026.php

[REDWOOD99]

“It’s the phone cops, man!”

[Redcloak]

I’m surprised that they were able to get through to complain. Musta been using land lines.

[Libloather]

At least they can be let out of their contracts.

Should Sprint Pay for Dropping Some Customers?
July 12, 2007

LOS ANGELES – Sprint Nextel’s plans to drop some customers that the cell phone service provider said complained too much seems to be turning into a marketing nightmare.

The L.A. Times is reporting today the chair of New York’s Consumer protection Board thinks the cell phone giant should pay a “termination fee” to those customers it wants to drop.

"If someone adheres to a contract and pays for service that carries a termination fee for quitting, it should be a two-way street," Mindy Bockstein told the paper.

http://www.brandweek.com/bw/news/recent_display.jsp?vnu_content_id=1003610909&imw=Y