Skip to comments.Why Best Buy is Going out of Business...Gradually
Posted on 01/02/2012 9:56:28 AM PST by Las Vegas Dave
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Amen on CompUSA. They also had huge disdain in my experience for their customers. When I returned 3 memory sticks in a row that did not work, they were very obvious in questioning my ability to operate a computer (when I knew more about the problem than they did). I also had problems in the store with salespeople apparently assuming because I was female I was an absolute idiot regarding computers.
Martin DX1AE x Series Dreadnought Acoustic-Electric Guitar....
It’s not “bait and switch” if you didn’t get there in time. Retailers don’t have limitless inventory of a particular doodad that happens to be on sale that week.
It's the best of both worlds for them. They can charge higher in store prices for an item and charge a lower price for the same item online to customers whose demand is more elastic. Since they have so many trucks carrying goods to all their stores scattered across the US, they don't have to pay UPS or Fedex to ship the merchandise to customers' homes or business, they just put the items bought online onto their own trucks and not have to add on a freight charge. The in store prices are still competitive against local retailers while not giving up online sales.
DING! Winner. Spot-On. With the exception of food, prescription med's and some clothing items, we've been buying EVERYTHING online for over 10 years now.
Not only can you always find a better price, what better way to "starve the beast" of taxable revenue? I live in Illinois. Our income taxes just got jacked up 66%, gotta save money somewhere, so guess where that is? You bet - SALES TAX.
I can always find better electronics deals at NewEgg or other online resources, save on the sales tax and get free shipping. I've been using
Best Worst Buy as nothing more than a place to put my hands on a product to decide if I like it or not, then buy online. Been doing that for at least a decade.
I do the same for shoes, clothes and even furniture. Always cheaper to buy online, save on the sales tax and get free (or minimal cost) shipping.
If for no other reason, folks should be doing it to deprive their states of sales tax to force their governments to shrink.
Neither is Best Buy's.
They need to do one thing well: Appeal to instant gratification. Amazon can't make my new toy appear in front of me today, Best Buy has that ability.
They squander that ability by making every purchase an ordeal meant to hang a credit card and an extended warranty around your neck. They make buying a TV almost as hard as buying car.
The Best Buy near me did the same for fuel efficient cars and also had spots for "Parents with Chidren." Anytime I ever went by there, the spots for "Parents with Chidren" were inevitably taken up by single folks or teenage drivers.
And why not, those aren't legal signs and you can't get a ticket for parking in them if you're not driving a "green car" or don't have kids, so I park my Ford F-250 FX-4 Quad-Cab Diesel in the "Green car" spots.
Yep, it pisses the 'greenie weenies' off which is just how I like it.
ME: You have GOT to be kidding... Okay, well how about a Master Card?
Sam's Club takes Discover cards, because Wal-Mart owns a portion of Discover. They do take VISA debit cards that can be processed as credit cards.
Certainly I know that I lead a very blessed life. Texas is a very red state. I was born and bred here; I am a 6th generation Texan.
There’s no place on earth that I would rather be.
Had one open up here, also about a mile from a Best Buy. Have to say, HH GREGG sucks. Prices aren't any better than any of the local retailers, the selection (here anyway) is somewhat limited, and they sell the off-brand "Coby" and no-name stuff for nearly the same price as Sony, Panasonic, etc..
I was looking at a new Onkyo receiver & amp for my home, the same make & model at HH Gregg was more than $120 less at Crutchfield and several other online vendors.
Really don't care for HH Gregg. When they first opened here back in October, their parking lot was full every day. I went by there today on my way to Tiger Direct to pick up some cables that I wanted today, the parking lot was more than half empty while everyone elses' was full. I suspect their time in the market here is going to be pretty short.
I live about 5 minutes from a Fry’s and have not been to Best Buy since Fry’s opened. I do find the Fry’s employees more helpful; and they have a huge selection. I also buy a lot online.
They merchandising, marketing and advertising all fail. A Boston marketing exec, long retired, I could still fix them up fast.
Shame their failing is so easily reversible.
Glad to see I wasn't the only one. I found them disturbing, not funny.
Since I have become an Apple convert, I pretty much get my stuff at the Apple Store, instead of Best Buy. It’s nice to be able to have them fix my computer, and get it back the next day.
Other than the high prices, my biggest gripe with PestPie is the constant throbbing of hip hop “music” that saturates the store. It makes shopping an ordeal instead of a pleasure.
I agree it really does work out for us, we purchased several items this way and saved a lot over the “impulse buy” in the store. Now when I go in and see something I might want we go back to the car and price match it with the on-line price.
My wife is a big shopper and loves using coupons, so she makes one round trip anyway to the different stores in town. Unless we needed it that day for some reason we’ve been saving quite a lot of money this way.
One of our other problems this has helped with is getting packages delivered to our home out in the middle of BFE with a signature required. Unless I get it delivered at my work having it come to our local Walmart for pickup at our convenience is a big plus also.
I’m not software literate so I like that I can take my laptop to someone who knows what to do when problems arise. I would prefer to purchase online but I’m screwed if the puter acts up.
I was the Assistant Manager of a Radio Shack back in the early 80s while I was earning my EE degree.
I actually loved working there and became known as the go to guy for selecting components and half the time I would be drawing circuit diagrams to help customers.
Most of my employees didn't know squat about circuits and tried to just sell the big ticket items but I would end up selling dozens of $100+ tickets for resistors and IC components to very happy customers.
Those were some good times.
These are the same complaints I heard about Circuit City in the year before it went bankrupt.
Some of the stores are already working on that problem. When you go into a Sam's club, your cell signal becomes almost dead. The also cover up the upc code with their own code, which the readers on the smartphones won't recognize. Now, that does leave me the chance to manually type in the product, but they are working on making it more difficult.
I noticed that as well. I counted about 30 workers and only 1 person at customer service to help a growing line.
I don’t really care for their store layouts and just in general their stores, period.
And Sears and Radio Shack have closed a lot of under-performing stores recently. Sears and Kmart said this year they’d be closing hundreds of stores after this years’ black friday.
All I can tell about McDonalds is that they have gone 100% black with their marketing. Every commercial I ever see with them is all black, their music they use is styled to appeal to blacks.
Course I don’t eat ammonianized beef products anymore.
Sadly I got good sales help on two occasions at Circuit City.
For me too, and it seems like lots of other people as well. For about the last year or so I've done the majority of my electronics shopping at Fry's due to them having better prices, but this Best Buy ad campaign was the final reason I'm done with them.
Best Buy Co., best known as a vendor of giant televisions, is veering in a new direction: selling green vehicles.
America’s largest consumer-electronics retailer by sales has quietly begun offering electric-powered scooters, bicycles and Segway Inc. transporters in 19 locations in California, Oregon and Washington.
It is throttling up the venture this summer with the introduction of the Brammo Enertia, a futuristic electric motorcycle that can travel 45 miles at speeds of up to 50 miles per hour and plugs into a standard wall outlet. Best Buy wouldn’t disclose when it will begin ...
Making it more difficult for buyers to shop won’t solve the problem. It will simply drive buyers elsewhere.
Eventually, the inability to cut costs in order to compete with the internet is going to cause businesses to start looking at government for solutions.
That’s what the demand for internet sales tax is about. But that still won’t solve all their problems, especially if consumers band together to stop congress from implementing.
Eventually corporation are going to have start managing for product quality and customer service and stop managing for increased stock value.
Look back at Ray Kurzweil’s predictions on singularity.
every product that displays or plays media sold at Best Buy currently, Within 5 years we could see being a single device in multiple sizes sold as a loss leader for Itunes, Netflix, and Rhapsody, (and their competitors once NFLX goes B/K) etc.
NO more desktops, laptops, tablets, cellphones, in-car stereos, etc.
Just a single device you carry with you that has access to your entire cloud of data. Wireless connection, fast recharge batteries, and a basic commodity with very low profit margins, or maybe the electronics sold as loss leaders for subscription services...
We’re looking at universal wireless A/V standards, we are already looking at the sale of a LCD panel as a generic zero profit commodity, that leaves Best Buy with home appliances for the kitchen.
Not only is Best Buy going to lose out to Newegg, I think Best Buy will lose out to Spotify, Rhapsody and Itunes, and the local cable and satellite TV companies.
I reversed the charge on the credit card and left the stove where she fell after discussing the situation with Customer Service and the store manager that said they’d do me the favor of allowing the return minus 15% ($225) “per their return policy.” I despise Best Buy.
And when one does, is all too often gratuitously clueless. Went to look at 3D HDTVs: insisted the depth effect “popped out more” on one than another because it had “more lines”.
CompuUSA was awful. They had OK prices but it was essential that you knew exactly what you wanted. Their salespeople were useless.
They closed all their stores. I think they are just an online store now, if anything.
I got a flat screen at BB several years ago. I got a great price, and a three year no interest deal. I’ll be going back to BB.
I find the reviews on Amazon more helpful than going into a store and looking at the product. Though I will admit that the last time I went into a Circuit City was to confirm which TV I would buy on Amazon after I’d thoroughly researched and was down to just a couple options. Amazon delivered and installed identical unit for nearly $100 cheaper than CC even before sales tax savings. CC is bankrupt now and it has been longer than that since I was in a BB.
There is simply nothing that interests me in a BB that I cannot find volumes more information about online and without the hard sell tactics. DVDs? read the reviews and rent or download from Netflix. CDs? Amazon if I want to own, Grooveshark if I want streaming. Appliances? research online and Lowes or Home Depot have the better deals. TVs or stereos as example above. Computers? Amazon or direct from a vendor like Dell. Digital photography? B&H for higher end, Amazon for the basics. If I absolutely feel the need to play with hardware in a store Fry’s is about as easy to get too and is a much more fun.
How many of us are guilty of wasting sales staff time researching a product, only to leave the store empty handed and purchase on-line.
I don’t know how this is in Christianity but this is one of the Torah’s commandments. So I try very hard not to do it.
Those were good days to be an inquisitive kid. Back when electronics also had physical properties that you could inspect, measure and test. Todays electronics are nearly all a "magic box" where if it breaks you throw it away and buy a new one.
NOOOOOOOO!!!!!! Please don´t go under Best Buy! I got my Compaq Presario laptop from them FREE a couple of years ago via coupons and was hoping to do a repeat when the next OS come out.
I must have the only decent Best Buy in the world. The staff is very friendly and helpful. I buy there. Often. (No, I don’t work there.)