Skip to comments.Best Buy Employee Wrongly 'Outed' Denver Man
Posted on 05/04/2012 7:20:49 AM PDT by Responsibility2nd
A heterosexual man in Denver claims that a Best Buy employee wrongly "outed" him on Facebook after he left his phone for repair.
Rich Dewberry said he brought in his mobile device to get fixed and was given a new phone. Shortly afterward, his Facebook status read, "I am gay, I'm coming out."
"The phone just started ringing constantly after that from [an] ex-spouse to friends," he told ABC's Denver affiliate, KMGH.
Dewberry said he was logged into his Facebook account on the phone he left with the store.
"I feel I have been humiliated. My reputation has been tarnished," he said.
"Just having to explain it to certain people that I haven't been in contact for a while," he said. "I feel I shouldn't have to do that."
Dewberry filed a complaint with the store, which told him the employee was fired, he said. Best Buy provided a statement to KMGH:
(Excerpt) Read more at news.yahoo.com ...
(Unless it had happened to me.)
I find it funny as well. The only part that isn’t funny is access to personal data.
I have tried multiple times to get into my one friends facebook to “update” his status. Sadly, he is very fervent on logging out.
So is it "wrongly" or "falsely". There is quite a bit of difference.
"I feel I have been humiliated. My reputation has been tarnished," he said.
Oooo, the pink mafia isn't going to like his attitude.
Having worked when younger at stores, I’m not saying this is the case, but the “customer” may have been a total jerk, which may have tempted a young employee to do this. Not that it is the correct thing to do.
“I’m out?? But I was never in!”
The ‘good’ news here?
1. Somebody still thinks that being outed is a matter of reputation.
2. There’s no follow-up from a miffed gay activist to the contrary.
Can someone be "rightly" outed?
Of course, this is practical joking amongst friends. Not quite the same thing as taking a device in for servicing and paying good money for professional work.
The story does have a bit of humor to it but an employee should not have been fired over the situation (at least as I understand the situation).
The guy that had the wrong message go out about him should have just taken the time to let his friends know that he was not gay, get a good chuckle out of it and move on.
People are way too sensitive. Even if it was upsetting to the guy whose phone told people he was gay was upset, to have an employee lose their job over it, that’s not right.
Maybe I missed something in the story. If the employee did it as a prank, then of course he should be fired for that.
But, lastly, why is this man going to the media to out himself if he is so ashamed of his little secret? Aren't far more people going to learn his leanings by running to the media than if he had just fixed the page as quickly as he could and blaming the error on a prankster or a security breach?
There's something about this whole story that doesn't add up to me. "I'm so ashamed of my closet lifestyle that I'm going to run to a tv station to protest this disclosure." It's like running to the cops to tell them your drug deal went bad.
Thanks for that humor!!
get over it.
Aren’t all navy types gay? I thought it was a requirement.
Yeah stupid sailor let his gay **** hang out for all to see on facebook. How retarded is that?? Welcome to the new Obama America
I’d say it’s wrongly AND falsely.
I never knew Navy guys talked about sex. My dear old departed Leatherneck dad used to say that Navy ships have Marine guards because virgins in white dresses require escorts on the high seas. ;)
Look how ABC posted a photo of whom I presume to be the victim but captioned it as if it were a photo of the bad employee. That guy just can’t get a break, can he?
LOL - on the other hand, I had a Navy CPT tell me once, “When the ship is in extrmis and we need to reduce weight, toss the leathernecks overboard...”
Get over what?
or perhaps that formatting choice was made by Yahoo and not ABC.
A friend of mine left his phone at the bar while making a run to the men’s room. My buddy grabbed it and updated his Facebook status to, “Well it sucks finding out you have herpes, but that’s life I suppose.” We laughed for hours. He doesn’t leave his phone at the bar anymore.
Sounds like a sick prank to me, maybe by someone who was on the verge of quitting Pest Buy anyhow.
Actually he should have been and Best Buy better make sure that is clear every time the story comes up. By misusing a customer's private information he damaged Best Buy's reputation and put the company at risk of civil damages. Best Buy has a much better chance at lessening any law suit result by saying that it was unauthorized, against policy and employees who do it are immediately fired for it. It also serves as a warning for other employees that customer privacy isn't a joking matter. In addition, Best Buy has to do something to try to recover from this damage to their reputation. How many potential customers (both sales and the immensely profitable service contracts) has Best Buy lost because they don't trust BB to handle their information securely? What if, instead of slandering the customer on Facebook the employee dug through the internet browsers' cache files to find credit card numbers and security information?
How else could that employee have possibly launced the Facebook app, typed in the "I am gay, I'm coming out." message? That sort of thing does not happen by dropping the phone in a box, it's a planned, malicous attack on a customer by a representative of a major store. A store representative who has been entrusted to deal directly with customers, who understands the store policies regarding privacy, and chose to abuse that trust. Of course he is going to be fired, and I suspect that is only the first of many problems that this individual is going to face.
Agree wholeheartedly with every word. Stupid, stupid, stupid. The Geek Squad is one of the departments keeping the currently-fledgling Best Buy afloat right now. Lose this and they might as well shutter everything.
Add to the fact that a FB account can be accessed by your employer and numerous other agencies that can affect your life in so many ways, both positive and negative. What this geek squad fool did was slander and not funny.
Put yourself in the place of the customer who had his account hacked by this kid. Would you like to explain to everyone you know that this was a prank and have to tell everyone you know over and over that it’s not true?
I sure wouldn’t. What the kid did was wrong and he got what he deserved. I suspect that he will be paying for this more and more down the road. Rightfully so.
If you’re going to write this stuff down, you damn well should secure it. Dummy
Like me ole Grannie used to say:
Be nice to people, cause if you aren't nice they will get ya.
If he had just listened to my ole Grannie. . . . . .
Every time this one employee of mine leaves her FB logged in, one of us posts something like “I just pooped myself” on her status. All her friends chime in. Kind of a running joke, so to speak. I think she actually looks forward to it now because of all the attention!
Funny, my 2-star boss says the reason there are marines on ships is so the sailors will have somebody to dance with...
If the GeekSquad kid did that, then he should be fired and a suit filed against him personally. I was not aware that the kid had done that. I stand corrected if that is what happened. I did qualify my point earlier on that note but should have read more carefully. Thanks for the clarification.
Your post doesn’t make sense to me. Of course it was a mean, ugly prank. What else?
On the day Win7 was released, Geek squad told me my XP power supply was shot, and not worth repairing. So I bought a new (same brand) laptop. Put new wall-plug adapter in old laptop and it worked fine. So either the guy was incompetent or a liar. Kept both computers as my daughter suddenly needed a laptop. I’d never trust Geek squad again.
Even worse from Best Buy's perspective, as more people upgrade from Windows to Macs, Geek Squad becomes increasingly unnecessary, further eroding the financial status of Best Buy.
I did not realize it was a prank. I thought it was an accident. I have since recanted my post with a note to myself to read the story before commenting.
All I can say is “Woe be to the person who leaves a Facebook account open around the fire station.”
You can pretty well bet it will be updated like this. Don’t look for mine because I don’t have one!
As a female if I was falsely “outed” as a lesbian I could not care less.
I’d do the teenage thing:shrug and say “Whatever”.
People who know me know what I am and I don’t care what others think.
And I didn’t read to the end of the thread before commenting. ;)
ROFL... but who leads? :)