So the part of the story that says full refund and another free cruise in the future is bogus?
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At least it is obvious to ME that my comment was sarcastic.
I didn’t bother reading ‘below the fold’ because the lead in was so well written and presented and answered most questions.
(that also is sarcasm - looks like something an 8 yo would write,just missing a few ‘ya knows’ and ‘likes’).
No, I assumed you had insider knowledge of the contracts.
I’ve been on a lot of cruises but never read the “fine print”.